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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user normas331
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I feel really comfortable training in them. I don't know if I'll try something else..

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Norma,

Thank you for the positive feedback! We are happy to know that you love our products!  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user sheralync
Canada
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

My experience has been great I would definitely recommend it to my friends and family.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sheralyn,

Thank you so much for your awesome feedback! We are very happy that you have had a wonderful shopping experience with us. Have a great day!

Best,
Kim

Thumbnail of user nataliem802
Texas
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

I love Fabletics style and quality! The patterns are super cute and they fit well.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Natalie,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user javierd118
Alabama
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

10/10 product. Great threads for an amazing price. Can't wait for restock on some products!

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Javier,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user jessican364
Tennessee
1 review
0 helpful votes
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March 5th, 2020
Verified purchase

Got my order on time and the quality of the pants I ordered is great.

Date of experience: March 5, 2020

Thumbnail of user lusyg
Illinois
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

He helped me at all times, very kind and solved my problem quickly and easily.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lusy,

Thank you for the positive feedback! We are happy to know that you love the services we provide for our members!  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user jimm2315
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The seams rub your cheeks. They lose their shape. Don't hold your package in place.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jim,

Thank you for providing feedback about your experience with the product you purchased from us! We always welcome the opportunity to improve our services. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user ashleighm77
Canada
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Yet to receive a package and fabletics doesn't give refunds, signing up was a mistake

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ashleigh,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about your package. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user karenk2444
Curacao
1 review
0 helpful votes
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March 4th, 2022
Verified purchase

Everything i have bought thus far, from sports Bra to coat, have met my expectations.

Date of experience: March 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

Thank you for your review. We are happy to know that you are satisfied with your purchase. Have a fabulous day!

Best,
Renz

Thumbnail of user coreyb260
South Carolina
2 reviews
0 helpful votes
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November 4th, 2021
Verified purchase

Made my spirit feel young again! Love the feel of every item I have worn

Date of experience: November 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Corey,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user eloisas12
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great awesome experience. No issues with placing order or finding what I need or wanted.

Date of experience: June 1, 2022

Thumbnail of user renza1
Renz A. – Fabletics Rep

Hello Eloisa,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user laurenb921
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Easy to order and skip if needed. Clothes fit extremely well and are great quality.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lauren,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user johns8672
Tennessee
2 reviews
0 helpful votes
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May 2nd, 2023
Verified purchase

I've been a member for almost a year! New offerings, fresh takes, good durable clothing.

Date of experience: May 2, 2023

Thumbnail of user normam339
Texas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Love shopping on the app its very User friendly. Love everything Ive order thus far.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Norma,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user julief292
Massachusetts
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

Site is easy to move through and navigate. Good representation of all shapes and sizes.

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Julie,

Glad to know that you're satisfied with our website! We always want to create unique designs for our valued members like you! We aim to cater to all shapes and sizes to make our members feel amazing and confident. Enjoy your purchase!

Best,
Nelle

Thumbnail of user leeannp41
Ohio
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

Love my Fabletics membership, I tell everyone about it, great workout clothes with great deals

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello LeeAnn,

Thank you for your review. We are happy to hear that you are happy with our service and products. Thank you for sharing this with others that you like our style and promotions. Stay awesome!

Best Regards,
Clark

Thumbnail of user isaiahb50
Texas
1 review
0 helpful votes
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November 4th, 2021
Verified purchase

I am always wanting to buy more shorts but they are always out of stock

Date of experience: November 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isaiah,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user adrianas231
Alabama
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

They deducted a fee without my authorization. It seems to me a very serious fault

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Adriana,

Thank you for writing a review! We value your feedback on the charge and would like to address your concern. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user teb6
Missouri
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

New today the phone service changed and Im still waiting just to skip the month

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Te,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about skipping the month. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user sophavym
North Carolina
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Can't understand most of the time
No patience with explain the problem to my question.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sophavy,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user debf165
Colorado
1 review
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

My very, very picky 16 year old grandson, absolutely loves the shorts I bought him.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deb,

We are glad that your grandson is satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user lexf8
Florida
1 review
0 helpful votes
  • Send Message
March 1st, 2023
Verified purchase

Last three orders of Shorts were way too long. Returning is too troublesome for me.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Lex,

Thank you for providing feedback about your experience with the products you from us! We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user camrynd8
Florida
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I love the new bra and tights outfit. I will definitely recommend this to people.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Camryn,

Thank you very much for spreading the good news about Fabletics! We really work hard to provide the best service and products that we can. This is such a great inspiration for us!

Best,
Renz

Thumbnail of user debram1421
Texas
2 reviews
0 helpful votes
  • Send Message
June 4th, 2022
Verified purchase

Good quality & fit for me. Would order again if needed for my summer wear.

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user alexh1227
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Bait and switch tactics with VIP program. Fine print is not clear on subscription program.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alex,

It is with great regret that we received your feedback regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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