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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

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Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user claytonf128
Alabama
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I'm a big fan of fabletics' clothing and pricing. The only thing keeping me from a 5 star rating is the lack of "tall" options for clothes. The 3xl go to hoodie fits great but the sleeves are too short.

Date of experience: January 1, 2025

Thumbnail of user marcyc136
New Jersey
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

If you forget to skip, you can only use your member credits for certain items and the range of items was poor.
If you don't skip, and you make a purchase, you are still assessed member credits for not skipping.
Totally designed to cause havoc.

Date of experience: January 1, 2025

Thumbnail of user michellec5710
Washington
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I was sent the wrong item. When I tried to return the item, I could not. So I chatted with an associate and he gave me no way to choose how I return. I do not have access to a printer and made me print my return label. The customer service was horrendous.

Date of experience: January 1, 2025

Thumbnail of user lizzc15
Pennsylvania
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I had to return half my order due to things not fitting the size on the label. (They were smaller than they should be). And, when I went to try and exchange the items, what I would receive back wasn't even the same color. If I bought something in blue, the exchange would have been the bigger size but in green. I bought several things in the burgundy family, and I would not have gotten the same color back for my exchange. Like what? I liked everything I bought, but the quality/sizing issues are too erroneous for me to want to continue shopping here.

Value
Shipping
Returns
Quality

Date of experience: January 5, 2025

Thumbnail of user frankb3223
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I ordered several sale items on November 17. I checked the tracking number for the shipper that Fabletics hired, and every day it said it was being delivered by the end of that day. That went all the way through the end of December. No package ever arrived. Fabletics did refund the money, but the products that I wanted were no longer available. Fabletics blamed the delivery company, and the delivery company blamed Fabletics. And neither company cared about making much of a resolution to the situation.

Date of experience: January 1, 2025

Thumbnail of user heatherd2129
Kentucky
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I asked for 2 months to stop taking money out of my account. Had the money refunded once and they still continued to take $$ out of my account. I had to call and act plum ugly to get it cancelled, again. Refunded, again!

Date of experience: January 1, 2025

Thumbnail of user karissas63
Massachusetts
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I have bought 5 pairs of pants from Fabletics and 3 out of the 5 have ripped and became very thin! For the price of these pants the quality should hold better! I can buy better leggings for a better price from TJ Maxx!

Date of experience: January 1, 2025

Thumbnail of user michelles6700
Virginia
1 review
0 helpful votes
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January 12th, 2025
Verified purchase

Good products, sizing can be different. But never have enough tall or any of the sizes. Takes forever to try and find something worth using credits on.

Date of experience: January 2, 2025

Thumbnail of user meagank68
Colorado
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I have a whole wardrobe of items from Fabletics and I must say, although I have my favorites (ahem, powerhold anything) I truly wear every single item. I've gotten all different types of leggings, bras, shirts, onesies, and I will forever go down as a Fabletics girlie. Seriously I should just go ahead and be a brand ambassador haha. Im a walking billboard for Fabletics lol! And I wouldn't have it any other way. The competition has nothing on em!

Value
Shipping
Quality

Date of experience: January 4, 2025

Thumbnail of user debbieh2327
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

I love the clothes that I ordered. I was excited about the possibility. I hate, every time that I go on the site the things that I'm looking for are sold out. Each time I get an email advertising a sale or something new that's been released, I go to the site and it is all already sold out. This happened several times. It is the reason I canceled my subscription. It's incredibly frustrating.

Date of experience: January 4, 2025

Thumbnail of user jamess14296
Florida
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

I really don;t have time to think about when I should buy something or just pay in money every month. I guess I still don't fully understand how it works. No disrespect to the company or the plan but I have six email accounts. All for different aspects of my life. Four are for work. I don't always check them all every day so I miss the reminders the company sends. Plus, I feel as if In am forced to buy something every month. I don't need that much stuff`. I am going now to cancel my membership, not because Fabletics has done a bad job, the plan just isn't for me.

Date of experience: December 6, 2024

Thumbnail of user salomono3
Ohio
1 review
0 helpful votes
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December 20th, 2024
Verified purchase

My experience so far has been a little disappointing. Fabletics has great styles. I'm great looking clothes, but the selection, and then the quality has been less than desirable. I'm bought some pretty expensive shirts, and they fell apart in the washer. Like I said every time I tried to go on the side to look for close my size. It's never in my size. If it's on sale, but it's always in my size if it's not on sale. Who knows how that works or if I go to the store and I want to be a new member than the sizes are available. I just think it should be available to members instead of just reserving some for new members. I understand that you wanna get customers, but if you don't take care of your existing, you won't have a customer base at all.

Date of experience: December 10, 2024

Thumbnail of user josepha3484
California
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Ive been a VIP member now for 2 years and it was the best thing ever to be apart of. I love the different colors, sizes and fits they offer and the price is what keeps me coming back. I give their clothes as gifts to all my friends and family all the time.

Date of experience: December 6, 2024

Thumbnail of user angelicab203
Kentucky
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I finally competed in my first CrossFit event, it was meant for fun but the the theme was as sweaty sweaters and so i bought leggings to match my sweater from a local store. NEVER AGAIN will i do that, the entire event the leggings were falling off even as a size small. So i came home and immediately ordered fablethics because these leggings never have let me down during a workout 🏋‍ now to plan my next CrossFit competition!

Date of experience: January 1, 2025

Thumbnail of user margaretf2216
VI
1 review
0 helpful votes
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January 15th, 2025
Verified purchase

I had a wonderful customer service experience when I did not receive my initial order. My clothes were resent and I month later I still have not received them. I have called fed ex and the orders are not locatable.

Date of experience: January 5, 2025

Thumbnail of user michellet3208
Pennsylvania
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

All my items are quality, exactly as advertised, pulls my body into shape while being very comfortable during my active activities. I have pieces from years ago I still wear and there is no wear or tear on my items. I only purchase Fabletics for all my active gear. Original reason is because you can not see through your tights!

Date of experience: December 5, 2024

Thumbnail of user nanettej39
Missouri
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

I received the wrong size of pants, returned them, had to wait a month to get my replacement pants, they sent the wrong style, had to return AGAIN, now waiting it's been another month and still no tracking available yet for my 3rd try of pants.
Ordered on 10/28/24

Date of experience: January 5, 2025

Thumbnail of user marky851
Pennsylvania
2 reviews
0 helpful votes
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January 13th, 2025
Verified purchase

I have been very impressed with the quality of everything I have purchased from Fabletics! I love their shorts, shirts and sweatpants and wear their stuff on a regular basis.

Date of experience: January 3, 2025

Thumbnail of user fernandoc572
Georgia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

When I purchased Fabletics they had a promotion on all shorts for $10. No where on the website did it say the price was only for one pair of shorts and at checkout all of the shorts were showing at $10. When I paid, I received the $10 price for one short and the rest of the order had 80% off. I canceled my membership and was very dissatisfied with the service when I called customer service, I was only offer $20 credit.

Date of experience: January 1, 2025

Thumbnail of user marthac2205
New Mexico
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I liked the look - and the potential prices - of the Fabletics workout clothes. But when I joined, the website was extremely buggy, impossible to navigate. Once I received my order, the sizes were unexpected so I sent part of my order back, received replacements, which I haven't yet worn because they're not quite right. I ended up going to a Fabletics store while on vacation in California and purchased two items that I like quite a bit. But not really worth it, so I cancelled my membership.

Date of experience: December 5, 2024

Thumbnail of user denisew2434
Ohio
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I was very excited to place a second order preparing for an extended relationship with Fabletics. The order was never shipped and when I called you the rep seemed unfazed offered a refund and said the product I ordered was no longer in stock. I didn't want a refund I wanted the product and it seemed to me that you really didn't care that I was canceling my membership due to the experience.

Date of experience: January 1, 2025

Thumbnail of user hcrnv
Iowa
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Shipping was a little slow, but all items arrived well packaged. Decent quality active wear. Machine wash, hang dry most items.
One con, that's big for me, is the necessity to be a VIP Member (monthly membership fee) to take advantage of the lower prices.

Date of experience: December 1, 2024

Thumbnail of user jinnymariec
California
1 review
1 helpful vote
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December 11th, 2024
Verified purchase

I've purchased a huge amount of stuff from Fabletics, most of it is great! However, I am a big woman and many of my choices in size are not available, bc they're either sold out of my size, or they don't offer that item in my size at all, which can be very frustrating when buying clothes. I am very happy with the quality of the merchandise offered, Everything I've bought from this company has been very well made, with small considerations added here and there which makes my purchases even better.
So yeah, overall my experience has been wholly positive and I will continue to shop here!

Date of experience: December 1, 2024

Thumbnail of user jackieb1367
Florida
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've still chosen Fabletics as my daily workout gear. However, when shopping for myself and now my husband and son….i find many of the items and sizes needed are not available. That has been discouraging.

Date of experience: December 1, 2024

Thumbnail of user jent354
Texas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I have been an Fabletics member since 2016 and it is the best activewear that I ever had. It is the only brand I purchase for activewear. The clothing is stylish, affordable and of great quality. There is always a sale and a discount! The shipping is fast and the customer service has been exceptional. I am extremely satisfied with Fabletics and will continue to purchase the great clothing! 10 out of 10!

Date of experience: January 1, 2025

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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