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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user tiffanyb1265
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I bought more because I owned a pair. The quality is not the same anymore, unfortunately. They do not have the same hold and the material feels cheaper.

Date of experience: October 1, 2024

Thumbnail of user sharrons44
Louisiana
2 reviews
0 helpful votes
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October 11th, 2024
Verified purchase

I have never had a bad experience with Fabletics! I have been a VIP member from the very beginning and have always been satisfied with the website, merchandise, reliable delivery and returns!

Date of experience: October 1, 2024

Thumbnail of user heidil386
California
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I love the products but this new way of crediting by points either makes you pay more for a product or forces you into purchasing a more expensive set with additional cost. I canceled my membership in month 1 and was formally a member for many years.

Date of experience: September 7, 2024

Thumbnail of user josephg2759
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The shorts are great if the waist band maintains its shape, short sleeve shirts run a little on the larger size, while some of the long sleeve run on the smaller size. The pants run small unless.

Date of experience: October 1, 2024

Thumbnail of user michellea3356
Texas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

The material is amazing and stretchy the pockets inside are perfect size along with zippers

Date of experience: November 4, 2024

Thumbnail of user jodib483
Ohio
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Great prices, great sale! I've been a member for over 15 years and love everything about Fabletics. Returns are super easy and the employees at my local store are top notch just like the quality of all their items.

Date of experience: September 3, 2024

Thumbnail of user robertt4265
Ohio
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I very much like Fabletics clothing and the people that work at the Greene location. My issue is with the way that they have raised their prices for some people on their memberships and not others. Why am I being charged $64.95 a month when I signed up for $59.95? I've been told that it is going up for everyone, but others that signed up before me have not had theirs change. I'm still trying to decide if I'm going to keep my membership or not.

Date of experience: September 5, 2024

Thumbnail of user brandonn392
California
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I ordered from Fabletics through their VIP program since their prices were very unreasonable and the trial was free. Once I received the products the fit and material were mediocre and the quality of the zippers used was very bad. I would absolutely not pay full price for anything from this store. After you've completed a purchase they don't hesitate on the opportunity to flood your inbox with a bunch of products and "sales" either. Luckily their unsubscribe functions actually work.

Date of experience: September 5, 2024

Thumbnail of user christak68
Ohio
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I ordered a set of scrubs to test out.
The material is good quality, but I expected more stretch being from fabletics, they're also large compared to other brands so people definitely need to size down and petite if you're shorter.

Date of experience: September 2, 2024

Thumbnail of user ewad16
New York
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I like the quality of their products and their styles and very nice. Great sets! They also have amazing clearance and sale offers like 2 for $24. I highly recommend getting that. Customer service is also ok, sometimes it just takes forever to use their chat. Overall very satisfying.

Date of experience: September 5, 2024

Thumbnail of user lacyh29
North Carolina
2 reviews
0 helpful votes
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September 12th, 2024
Verified purchase

Size availability options are very limited when wanting to purchase bundled items on a member credit. Like my other friends who also subscribe we all wish there was more incentive to continue the monthly subscription when brands like Shein are importing no show no seam undergarments and cute exercise wear for a fraction of the cost. If it was not for Fabletics Power Hold line, I would not maintain my account with them.

Date of experience: September 2, 2024

Thumbnail of user liudae
Ohio
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

I don't like the material, it it very itchy and not comfortable at all!

Date of experience: November 5, 2024

Thumbnail of user mariah2228
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Overall the products are good quality; however, items I would like to purchase are rarely in stock in my size so it takes several months before I can use a credit if I forget to skip.

Date of experience: October 1, 2024

Thumbnail of user jaqg
California
1 review
0 helpful votes
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November 17th, 2024
Verified purchase

Great products. Great price. Will absolutely order again.

Date of experience: November 7, 2024

Thumbnail of user heatherw1710
California
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

My addiction to this brand has reached epic proportions. The customer service was so on point in helping me get the biggest bang for my buck. They were friendly, helpful, and greeted me with a smile. Customer service unfortunately, seems to be something of the past these days. However, that is not the case with Fabletics. They still continue to provide a Fabulously wonderful customer service experience and for that I am thankful and proud to spend my hard earned dollars here.

Date of experience: September 3, 2024

Thumbnail of user philipc994
Indiana
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Very little in stock size and colors. Bought 3 Pair of shorts for 10 dollar each using the new member promotion. Had to return because they were the wrong size. Could only trade in one pair because of lack of inventory. Did not credit my card for the other pair. Gave me store credit which is worthless because the lack of inventory. My replacement pair never got re order and had to call three weeks later to get it done. All and all my 10 dollar shorts ended up costing me 54 dollars and 5 weeks of wasted time. Same price, more inventory, and get in two days from Amazon.

Date of experience: September 5, 2024

Thumbnail of user timk1011
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I shopped online as a member, but was dissatisfied with my experience and the sizing when my items arrive. I canceled my membership and went to return the items (hoping for an exchange), but when I asked for an even exchange was told that the price I originally paid would not be honored because I was no longer a member. How about, instead of some weird pricing scheme, all customers receive the same price like LITERALLY EVERY STORE EVER?

The overall experience was poor enough that I'm no longer interested in the brand, which is a shame.

Also, the employee at the South Hills Village location in Pittsburgh was not helpful and at times was condescending. She kept calling me "hon," as well, which I found to be majorly off-putting as someone who was clearly older than her.

Date of experience: October 1, 2024

Thumbnail of user kevinx447
California
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The package exceeded my expectations— especially the joggers. They fit so well and have pretty good ventilation which is perfect for me because I get hot very quickly. I am about to purchase a few more.

Date of experience: September 1, 2024

Thumbnail of user xx212
Michigan
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

👎 they make it incredibly difficult to cancel by placing multiple obstacles in the way. Also, if you have more than one person in your home who wants their own account, they may cancel your order assuming sale stacking, though sizes are different. Which is hilarious and makes no sense.

Date of experience: September 1, 2024

Thumbnail of user nathant1073
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

All the items I purchased thus far are great and the price is fantastic

Date of experience: November 4, 2024

Thumbnail of user jamesk4196
Nebraska
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

This was my first time ordering with fabletics since they were having a sale. Shipping was a little slow, but not their fault. Once I got the shorts, fell in love. Great fit, so far great quality. No complaints. We'll see how they hold up.

Date of experience: September 1, 2024

Thumbnail of user amandac2863
Massachusetts
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Like the products, but the mobile website experience is terrible. Site "freezes" regularly requiring you to go back and lose your place. Products are also discontinued so quickly that it's often hard to find things I want in my size.

Date of experience: September 1, 2024

Thumbnail of user waded85
Arkansas
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

Love the shorts. Very comfortable and look good. Unfortunately the cost of the shorts is through the roof. I can get just as comfortable shorts through another online company and have them within two days. All in all, if the price was better, I would excuse the shipping time. I made initial order and then cancelled simply based on the long shipping timeframe

Date of experience: September 7, 2024

Thumbnail of user jasonp2240
Ohio
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

Nothing more to say. I ordered quite a few things for a vacation. My items arrived 10 days after my order was placed AND not in time for my travels.which is why i purchased them. My items were delivered within the company's delivery expectations. That said, i order from other competitors and receive my items within a week at the most. I feel you all have some work to do with a more timely delivery time. Also, your tracking system is not good at all. Disappointed. This was my 1st order as a new member, i've since skipped the past two months as I decide wether to cancel or not. Just a bad taste in my mouth with this experience.

Date of experience: September 3, 2024

Thumbnail of user amberf617
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered a set in the store and paid for it. And when I got home saw someone canceled it. I never received my item. When I called customer service they refused to help me.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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