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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user kimma2
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Always satisfied with my purchases. Sizes are accurate. Quality is great. Styles are current.

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimm,

Thank you for your positive review and for sharing this with others. It was great feeling that we were able to meet your satisfaction in online shopping.

Best Regards,
Clark

Thumbnail of user theresem118
New Jersey
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

My bathing suit fits beautifully. The ordering process was simple. Delivery was on time

Date of experience: July 4, 2022

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Therese,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best quality products and services to our members.

Best,
Mary

Thumbnail of user alejandror285
California
1 review
0 helpful votes
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March 4th, 2024
Verified purchase

I use this shorts for training and I love the material and the great prices..

Date of experience: March 4, 2024

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Alejandro,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing great products at reasonable prices. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user crystalp369
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I have been a member for a few years now and I'm absolutely obsessed.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Crystal,

Thank you for your loyalty. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user debh279
New York
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I never received my clothes, it was sent back to you? Where is it

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deb,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the package that you haven't received. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user eliasc61
New York
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Everything from the website to even the stores have always been a great experience

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elias,

Thank you for the great feedback! Rest assured that we will continue providing the best service for members like you. We hope you will always have a nice experience with us. Have a great day.

Best,
Lia

Thumbnail of user domekah
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great purchase, quick, love the overall quality and the fact that it's size inclusive.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Domeka,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user emmaj366
Canada
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

I am thrilled with my purchases and with the customer service, will buy again!

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emma,

Thank you for the kind words that you've said about us! We are always inspired by giving you high-quality products and the best service because of your trust and love for us. Have a nice day!

Best,
Mary

Thumbnail of user albertg449
Texas
1 review
0 helpful votes
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August 22nd, 2023
Verified purchase

All products from Fabletics are excellent. The one issue is the extremely slow shipping.

Date of experience: August 22, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Albert,

We appreciate the feedback you shared regarding our shipping policy. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user amandad1741
Colorado
1 review
0 helpful votes
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August 23rd, 2023
Verified purchase

Very easy to navigate site and the clothes are amazing. I LOVE the shorts

Date of experience: August 23, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amanda,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user trevork212
Canada
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I ordered my package but I haven't yet received it.
This is really frustrating

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Trevor,

We value all feedback, so we appreciate you taking the time to tell us about your experience regarding our shipping. Right now, we'll send you a private message. Thanks!

Best,
Clark

Thumbnail of user austynb1
Louisiana
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

Doesn't fit and took to long to come in never got updates on delivery

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Austyn,

Thank you for providing feedback regarding the item that you received! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user celiat25
Maryland
1 review
0 helpful votes
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May 30th, 2022
Verified purchase

The product took too long and I feel the prices can be more affordable.

Date of experience: May 30, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Celia,

It is with great regret that we received your feedback regarding the prices of the items we have. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user gordong190
Canada
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I was pleased that the parcel showed up earlier than the estimated delivery date.

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gordon,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our shipping.  

Best Regards,
Clark

Thumbnail of user eviec28
Pennsylvania
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Excellent service—the website is great and the app is even better. I love fabletics

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Evie,

Thank you for the opportunity to serve you. Truly, it is our pleasure. Glad we were able to help you find the perfect outfit! Rest assured that we will continue providing unique and new styles for members like you.

Best,
Mary

Thumbnail of user brettg197
DO
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Really enjoying the clothes from fabletics! The shirts and joggers are comfortable to wear.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Brett,

It’s great to read your feedback about your purchase and we appreciate you taking the time to share it with us. We aim to provide the best products for every member!

Best,
Allison

Thumbnail of user lonniew256
Colorado
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Everything is always good the fit is amazing! So comfortable I just love fabletics!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Lonnie,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user dianas1315
North Carolina
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I love the low compression leggings with pockets. Those are all that I buy.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diana,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user asia1
Florida
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

I wrote a request to the customer service and didn't even get a respond

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Asi,

Thank you for sharing your experience with our Member Services Team. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user clairer282
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I need to size up my bottoms but besides that I love the quality!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claire,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the fit of our product. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user codyb142
North Dakota
1 review
0 helpful votes
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May 1st, 2020
Verified purchase

You had great deals which came with a lot of out of stock items.

Date of experience: May 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Kaitlin,

Thank you for writing a review! We're sorry if you find our selections limited. Your feedback is important, so our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user beckyc271
Texas
2 reviews
0 helpful votes
  • Send Message
November 4th, 2021
Verified purchase

They are both very nice. The fit is great and they look really good.

Date of experience: November 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Becky,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user haileey
Arizona
1 review
0 helpful votes
  • Send Message
June 3rd, 2022
Verified purchase

Only company that is true to size! And they have great quality and prices!

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Hailee,

Thank you for the nice words that you said about the quality and the fit of the items that you purchased and their pricing. We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Thumbnail of user joshuaw786
Tennessee
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

I asked to cancel my subscription. But they took my $56 VIP reward token.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joshua,

Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user jillh694
Washington
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

I would like to have easier access to skip a month from mobile site

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jill,

Thank you for your review. For assistance with the skipping, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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