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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jenniferb3375
New Hampshire
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

I am a frequent shopper at Fabletics. The staff isvery helpful and the clothes were great!

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you so much for loving our brand! Thank you so much for your feedback! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user filipl13
North Carolina
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

The website will not let me skip months, so I am stuck in the subscription. Thx.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Filip,

Thank you for your review. For assistance with your skipping concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user evaa191
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Very good, just as explained. I got a pair of sweats and leggings which are both very good quality!

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eva,

Thank you for the kind words that you've said about us! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!

Best,
Mary

Thumbnail of user carriew27
Australia
1 review
16 helpful votes
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December 15th, 2015

After placing my second order on 2nd July, by mid-August the parcel hadn't arrived. On the 31st August I was told that I would be getting a refund and they would issue a cheque, and confirmed my details. On the 11th September they emailed me to confirm my address and by the 27th I had replied (I was overseas and advised on the 31st that I would be away until October so gave my work address, presuming that it would be sent within the 2 months). WRONG! It wasn't until I got back that they told me it takes 8-12 weeks to issue a cheque! I emailed them every fortnight to find out when my cheque would be arriving, which went unanswered, and eventually got a chance to call them on the 21st October which they could not give me any information about if the cheque had been issued, when it would be issued. I called again today 12 weeks after I replied confirming my address (numerous emails in between and phone calls) AND have just been advised that my cheque was one that went missing and would need to be reissued! That would be fine, however, I was told it would take ANOTHER 8-12 weeks for my cheque to be issued! It is a nightmare company to deal with and they just DON'T CARE about the customer! DO NOT ORDER FROM THIS COMPANY!

Tip for consumers:
Just don't.

Service
Value
Shipping
Returns
Quality

Date of experience: December 15, 2015

Thumbnail of user jorgeg402
New York
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

Everything is good except the blue bag. All the insides of the pockets ripped in less than 1 day.

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jorge,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your bag. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user albertog234
Georgia
1 review
0 helpful votes
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August 1st, 2023
Verified purchase

I ordered my items a size to big wish there was a way to try them on before purchasing

Date of experience: August 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Alberto,

We value the comments you made about the sizes of the items we have. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user clairep220
New York
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I don't like it and I want to cancel but can't figure out how. The site makes it impossible.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claire,

Thank you for your purchase. For assistance with your cancelation concern, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user jeneyg
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

The material of their clothes is awesome and I love their fitness app, I do work out with them

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jeney,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user janetp1447
Michigan
1 review
0 helpful votes
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July 15th, 2023
Verified purchase

I need to call and find out about the credit.It was charge and I did use a credit but

Date of experience: July 15, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Janet,

Thank you for taking the time to leave a review and your feedback about your credit is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user tracyw409
Idaho
1 review
0 helpful votes
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July 4th, 2020
Verified purchase

Underwear fit great, bra fit a little tighter than the last one I bought but I still like it.

Date of experience: July 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tracy,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your underwear and bra! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best,
Chad

Thumbnail of user alecf40
Texas
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Very helpful in finding what I wanted. In and out of there quickly.

Date of experience: November 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Alec,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a great day!

Best,
Mary

Thumbnail of user andreww2085
Michigan
1 review
0 helpful votes
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September 1st, 2023
Verified purchase

Love the lined shorts. Great for workout. Or just wearing around the house.

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Andrew,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user micheller1784
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Like the clothes but it seems like everything is always out of stock

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user edmeem
Virginia
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Great fitting mY body looks very nice, trim and attractive, very comfortable too.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Edmee,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user corneliab34
Texas
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Clothes are are very nice it's the fitting I have a problem with.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cornelia,

Thank you for writing a review! We value your feedback on the sizing of our product and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user maudeb30
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The texture of the leggings are so Thick. Its not sporty at all.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maude,

Thanks for sending your review! Your feedback about our product quality/style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user devob1
Utah
1 review
0 helpful votes
  • Send Message
February 4th, 2021
Verified purchase

High quality and great price and it just got better with member credits!

Date of experience: February 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Devo,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user cassandrak122
New York
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

I love fabletics… the quality is amazing, great compression pants…. Stylish. Amazing price

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Cassandra,

It is our desire to keep you satisfied with our unique styles and great quality products at an affordable price. You are our inspiration for doing our best. Thank you and remember, we value you!

Best,
Allison

Thumbnail of user carolyns1038
Arizona
2 reviews
0 helpful votes
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January 19th, 2022
Verified purchase

The best sweat pants I have ever purchased. Love the products. Well made

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carolyn,

We're glad that you are loving your purchase! We're so glad to know you're satisfied with our products! Your review means a lot to us! We're very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user joeh1633
Florida
1 review
0 helpful votes
  • Send Message
October 3rd, 2022
Verified purchase

The staff at the palm Bach gardens Mall are very helpful and friendly.

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joe,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user erinb620
Canada
1 review
0 helpful votes
  • Send Message
May 23rd, 2022
Verified purchase

I love the material and how it holds me in the right spots!

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!

Best,
Lia

Thumbnail of user christiel67
South Carolina
3 reviews
0 helpful votes
  • Send Message
May 27th, 2022
Verified purchase

I workout every day and I absolutely love the quality of these clothes

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christie,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user colleenf12
California
2 reviews
5 helpful votes
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May 26th, 2022
Verified purchase

I love the bottoms but not the tops - sizing is definitely a problem

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Colleen,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a member and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user robertw4515
New York
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Haven't ordered anything that I haven't loved, and their line is always expanding!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service, unique style, and quality products! Have a great day!

Best,
Mary

Thumbnail of user jenniferl2849
Canada
1 review
0 helpful votes
  • Send Message
October 1st, 2022
Verified purchase

Love the products, want more size availability, and more options for my credits.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our selection and credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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