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Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
The site is often down. I don't care for the way the member credits are used and charged.
Date of experience: April 1, 2023
I ordered but I never see them! I can not found my package and nobody followed this issue
Date of experience: April 19, 2022
Hello Sima,
Thank you for sharing your experience regarding your order. We value your opinion and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Mary
I like the product I just didn't know there was a monthly subscription to go with the purchase.
Date of experience: April 2, 2023
Hello Nathaniel,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.
Best,
Allison
The service was poor and guy on the phone was very annoyed with me for asking him questions
Date of experience: April 12, 2023
Hello Denada,
Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this, and our Member Services team will be contacting you right away to assist you.
Best,
Zeth
On the first day of the month, the site doesn't work. Too. Much traffic. Cannot see new arrivals.
Date of experience: October 1, 2022
Hello Heather,
Thank you for sharing your experience with our products and the website. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I can trust fabletics! I get a great choice and super comfortable clothing! I basically live in it!
Date of experience: August 1, 2022
Hi Dorothee,
We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.
Best,
Tina
Great fabric, great fit and love the price! I wear fabletics and so do my daughters. Very pleased!
Date of experience: June 1, 2022
Hello Jennifer,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a fabulous day!
Best,
Lia
Had to wait a while till the stock of product built up. Very excited to receive the order.
Date of experience: March 1, 2021
Hello Clair,
Thank you for taking the time to share your awesome experience with others! We hope you'll like your purchase and please feel free to give feedback once you receive it. Have a fabulous day!
Best regards,
Chad
I've really enjoyed my workout gear. I would recommend it to anyone who wants to try it out.
Date of experience: March 1, 2023
Hello Lolita,
We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!
Best,
Zeth
Takes way to long to receive products ordered. It should not take two weeks plus to get things.
Date of experience: July 1, 2022
Hello Ronnie,
Thank you for sharing your experience with the delivery of your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.
Best,
Mary
Great products. I love how the pants fit and feel. I love when there are sales so often!
Date of experience: July 1, 2022
Hello Terri,
It’s great to read your feedback about the products you purchased and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
Best,
Allison
These are the best pair yet. I love the fabric. Please make more in this fabric. Very comfy.
Date of experience: March 2, 2021
Hello Sarah,
Thank you so much for the awesome feedback! We are happy to know that you had a great experience and love our products and services! Have a fabulous day!
Best,
Jane
I buy 2 shorts, and when it was supposed to arrive at my address, I didn't got it
Date of experience: August 2, 2023
Hello Leonardo,
We are sorry to hear that you did not receive your order. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.
Best,
Lia
Some of the items arrived dirty and out of package. Quality is lacking. The sizing seems very off.
Date of experience: July 7, 2022
Hello Kate,
Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
I love all the products and the quality is amazing, about 95% of my wardrobe is from Fabletics.
Date of experience: March 6, 2023
Hello Camilie,
We’re so glad to know you're satisfied with our products! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!
Best,
Zeth
They are nice leggings but price is to high. I find most of your clothes priced to high.
Date of experience: January 4, 2021
Hello Desiree,
Thank you for writing a review regarding the pricing of our products! For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
Just always such a nice experience to shop online. It's one of my favourite sites to shop. Thanks!
Date of experience: October 4, 2022
Hello Kristin,
Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one.
Best,
Lia
I ordered two pairs of shorts and the next think I know I am committed to a $54 a month fee
Date of experience: October 3, 2022
Hello Christian,
Thank you for your purchase. For assistance with your concern regarding the monthly fee, our Member Services Team will get in touch with you right away.
Best,
Renz
They charged me 50 bucks at the end of the month. I was then told it was for the "VIP" membership.
Date of experience: November 1, 2022
Hello Andrew,
Thank you for writing a review! We value your feedback on the charges and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
Well made products, good fit, durable. Easy ordering and returns. Very satisfied!
Date of experience: February 1, 2024
Hello Alex,
Awesome! We're happy that our members appreciate the effort we put into making sure we provide quality products and a great online shopping experience! Have a wonderful day!
Best,
Allison
Great service, awesome clothes. Will definitely be ordering my next set from Fabletics.
Date of experience: February 1, 2024
Hello Aidan,
We desire to keep you satisfied with our exceptional services and great products. You are our inspiration for doing our best. Thank you and remember, we value you!
Best,
Allison
They really tried to get me! So I wanted to try them out, I had NO idea that it was a subscription, lets start there, As soon as you get to the site a pop up to join the website pop-up (you know to have a user name and what not instead of checking out as a guest) well when you do that - IT SIGNS YOU UP FOR THE MONTHLY SUBSCRIPTION, Buttttt I saw that you can cancel at anytime and I wanted to give the 2 leggings for $24 a go (because I needed new leggings lol) So i order them, wait for them to arrive, call them to cancel because I didn't want to forget and be charged later on. When I called I had to repeat 50 times that I wanted to cancel my subscription, the man on the phone kept telling me about the other options i had, but refused to acknowledge what i was ASKING, it got to the point that I had to yell a bit for him to understand I just wanted it cancelled. A month later (today) i see a charge for $49.95... I call fabletics because I was shocked (they also sent me a confirmation email of the cancellation - when I called today they said there was no indication in their system that I had called or cancelled. I am PISSED, I asked to speak with someone above whoever I was speaking to who was STILL trying to get me to stay and tell me to skip a month instead of cancelling WHEN IT SHOULD HAVE BEEN CANCELLED ALREADY. I told the new lady if they didn't refund me I would review them as the scam that they are as well as have my credit card report the charge as a SCAM - she said she would "officially" cancel the subscriptions as well as "request" that the charge be refunded (i will know in 5-7 days if that happens) I do NOT trust this company. And certainly would NOT I recommend them (and I really was recommending them left and right prior to this mishap although $50 for 2 is OVERPRICED - But this headache is NOT worth the $24 at ALL!)
Tip for consumers:
DONT DO IT!!!!
Products used:
Leggings
Date of experience: August 9, 2019
Hello Katherine,
Your feedback regarding the service you received at Fabletics is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy
Awesome awesome shorts can't believe I waited 53 years to get some
Date of experience: August 4, 2022
Hello Jim,
Thank you for your positive review and for sharing this with others. It was a great feeling that we were able to meet your satisfaction in online shopping.
Best Regards,
Clark
Great customer service - easy and quick in and out of the store.
Date of experience: November 30, 2021
Hello Mirlo,
Thank you so much for your kind words! We would love to continue providing excellent service to wonderful members like you!
Best,
Bella
The website is very easy to use, love the products, awesome material!
Date of experience: September 1, 2021
Hello Cindy,
Wow! We love to hear your positive feedback! Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.
Best,
Nelle
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Karla,
Thank you for sharing your experience online and the member credit charge. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary