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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jaimee62
New Jersey
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I loved the outfits on Fabletics! I promise I'll be back once I find a new job!

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaime,

Lovely feedback! We sincerely appreciate it and we are always happy to hear that our members are satisfied. Hope you have a wonderful day!

Best,
Jane

Thumbnail of user samantham1266
Massachusetts
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love fabletics! The leggings are the absolute best! Good deals also!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Samantha,

Thanks for giving us a 5-star rating! We are so excited for you to receive your order. We hope you like them!

Best,
Tina

Thumbnail of user asiap15
Washington
1 review
0 helpful votes
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March 4th, 2021
Verified purchase

I received the wrong size, but the return process was very easy.

Date of experience: March 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Asia,

Awesome! We love to hear you had a seamless return experience with us! This motivates us to do more, and we promise to keep our standard in service and style just for you!

Best,
Nelle

Thumbnail of user annd928
Virginia
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I have almost every pair and color and only displeased with one.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ann,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user yasminep7
Colorado
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Doesn't matter If its in person or just online it's always awesome!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Yasmine,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user antonellag12
District of Columbia
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

I got 2 pair of leggings and I love them. I hope they last forever! Good quality

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Antonella,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user kristenf202
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I like they have different model types to see what I might look like in the clothing.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello ‬ Kristen,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user marieh463
North Carolina
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Love the fit and feel of the product. It looks wonderful on.

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Marie,

We love to hear your wonderful review! It is always our goal to serve you with the best we can, and we are glad to know that we delivered!

Best,
Nelle

Thumbnail of user susano971
Georgia
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

All of the exercise clothing I have received has fit, is as I expected, and is durable.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Susan,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user cecelias70
Mississippi
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The website represents the articles very well and I am always satisfied.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cecelia,

Thank you for the kind words that you've said about our products and the website! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!

Best,
Mary

Thumbnail of user clemosl
South Carolina
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I am always happy with the quality and design of the products

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clemos,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user janetd1036
Florida
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

I really like the items I have purchased so far and would recommend the site to friends.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janet,

We're so happy to hear you've had a great experience with Fabletics. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. Have a great day!

Best,
Renz

Thumbnail of user cecelias54
Mississippi
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Always enjoy the quality and style of the items I purchase, and I've purchased quite a lot!

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cecelia,

We're so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a fabulous experience with us in the future!

Best,
Zeth

Thumbnail of user angelh124
Illinois
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

My order shipped really quickly and my size was available in the color I was looking for!

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Angel,

Awesome! Thanks for sharing your great shopping experience with us! Rest assured we will continuously create unique designs and highest quality products to choose from.

Best,
Nelle

Thumbnail of user tammyb587
Arizona
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

Bra and leggings are so cute together and comfortable to workout in

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tammy,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user avav22
Minnesota
1 review
0 helpful votes
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February 6th, 2023
Verified purchase

Never listened. Never got my package NOR refund! I'm unhappy with Fabletics

Date of experience: February 6, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ava,

Thank you for sharing your experience with the order that you have not received. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user andrewm2688
Minnesota
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

When the product finally arrived I was pleased. The shipping took forever.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping service. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user ellens677
North Carolina
2 reviews
0 helpful votes
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October 4th, 2022
Verified purchase

The camisole was comfortable and did actually hold in lumps and bumps

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ellen,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user sandraw1746
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

So easy to use the website also love the monthly credit I love everything I've ever ordered

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user shawng366
Arizona
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Everyone was great! I'll be back!
Love the store and the people.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user alexanders714
New York
1 review
1 helpful vote
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December 14th, 2022
Verified purchase

They don't work with you or help you when there are problems

Date of experience: December 14, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexander,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user paigek119
Illinois
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I got all of my pieces as promised and on time. They all fit great, and I love wearing them!

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Paige,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user fondaa6
California
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I like the product and it's quality but it's not always available in my size and I have to wait.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fonda,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user blancam61
Nevada
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I love the fit on the tall pants and the material is super soft! Also my pants stay in place!

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Blanca,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

Thumbnail of user ll346
Illinois
1 review
3 helpful votes
  • Send Message
February 4th, 2020
Verified purchase

I went to the store to do an exchange and the girl who helped me was very rude and condescending.

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Leslie,

We apologize for any inconvenience you experience in exchanging an item in the store and will use your feedback to improve our services. We strive for 100% satisfaction, so a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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