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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,778 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,731
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,778)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user candicen56
Canada
1 review
0 helpful votes
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December 7th, 2022
Verified purchase

Love browsing around the website and all the colour and clothing options!

Date of experience: December 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Candice,

We're glad you enjoy our unique styles! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user amyv269
New York
1 review
0 helpful votes
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October 4th, 2020
Verified purchase

Great experience with fabletics. Clothing is great quality and delivery is quick.

Date of experience: October 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amy,

We're so pleased to know that you're delighted with shopping with us! We’d love to continue providing excellent service to our valued members like you.

Best,
Nelle

Thumbnail of user megann278
California
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

My problem was handled to my satisfaction. The service representative was good

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Megan,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Tina

Thumbnail of user brittanyb1005
Missouri
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Have been a member for 5+ years and have never been disappointed!

Service
Value
Shipping
Returns
Quality

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brittany,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user gisellep34
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love love love the leggings. Great fit and no piling. Simple returns and fast shipping.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Giselle,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user sama896
Indiana
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Fabletics is always great. Checkout is painless and quality is awesome.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Sam,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user terrad14
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Comfortable, cute and affordable workout and casual gear. Love love love it! Always.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Terra,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user franciscom308
California
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

Great shopping experience. Great quality in the clothes.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisco,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user lorrainep300
Canada
2 reviews
0 helpful votes
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April 19th, 2022
Verified purchase

Service and delivery is excellent and very satisfied

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lorraine,

Thank you for your review. We are happy to hear that you are happy with our delivery and service. Thank you for sharing this with others. Stay awesome!

Best Regards,
Clark

Thumbnail of user jalenek2
Pennsylvania
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Received the wrong item.

I ordered two different leggings and received two of the same leggings.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Jalene,

Thank you for bringing this to our attention. Your feedback about the items you received will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user christopherg1238
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

My cloths take 2 months to get to where I asked them to get shipped.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with shipping out orders. We will contact you shortly for further assistance.

Best,
Dean

Thumbnail of user doresai
Virginia
1 review
1 helpful vote
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June 12th, 2020
Verified purchase

I purchased and the quality is poor and the customer service is worse.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Doresa,

Thank you for writing a review! We are sorry to hear if you ran into some quality issues and if you're unhappy with our customer service. We value your feedback, so our Member Services team will be contacting you shortly for further assistance.

Best,
Nelle

Thumbnail of user tinsayen
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I love the style and the color. It fits as I expected it.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tinsaye,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user andreaf551
Indiana
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Wonderful quality and I love the feel of the material and the fit!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user hdn1
Massachusetts
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The materials of the products are poor. The size is off.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diem,

We always aim to deliver products of good quality. We are gutted when we miss the mark! Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user debrab1086
California
2 reviews
0 helpful votes
  • Send Message
June 1st, 2021
Verified purchase

Nice and easy website. Everything fits great, always nice options and great sales

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Debra,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user danielp1692
Pennsylvania
1 review
0 helpful votes
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January 11th, 2022
Verified purchase

Everything is very great quality and very comfortable.

Date of experience: January 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Daniel,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user yesicar3
North Dakota
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

Amazing experience with this company amazing brand 100%

Date of experience: April 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Yesica,

Wow! Thank you so much for sharing your wonderful experience with Fabletics! Your positive feedback is such a great inspiration for us to continue to work hard in providing the best service and the best products to our dear members. Stay awesome!

Best,
Nelle

Thumbnail of user amandap1381
Washington
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Love the shorts. The material is great. Also love the liner. They fit perfectly.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

Thank you for your compliment! We are glad that you are satisfied with the styles we have in Fabletics. Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user carriec406
Canada
2 reviews
0 helpful votes
  • Send Message
February 13th, 2022
Verified purchase

Outfits are well made and are extremely comfortable!

Date of experience: February 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carrie,

Perfect! We're happy to hear that our products. It is members like you that help keep our lights on, and we couldn't be more grateful. Stay fabulous!

Best,
Renz

Thumbnail of user heathers1790
California
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Perfect fit and so comfy. So many things to love from color options to size options love everything

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

We're happy to hear that our products fit you well! We always aim to cater to all shapes and sizes to make our members feel amazing and confident. Have a great day!

Best,
Dean

Thumbnail of user ala280
North Carolina
1 review
0 helpful votes
  • Send Message
December 1st, 2023
Verified purchase

Everything I've purchased has been great, all products were well-made and fit as they should

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Al,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. We hope you have a pleasant day.

Best,
Lia

Thumbnail of user albertb498
Florida
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I thought membership was free until i was charged nearly $60

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Albert,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jaredw194
Tennessee
1 review
0 helpful votes
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June 2nd, 2022
Verified purchase

The website is very slow and doesn't work very well and the app is even worse

Date of experience: June 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jared,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user gerrie5
Ohio
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Great quality and choices available. The colors and styles are great.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerri,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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