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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,778 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,731
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,778)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user chadm494
Oklahoma
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Great Service. Great Service. Great Product. Great Service. Great Product. Great Service.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Chad,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user janerband
Florida
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

I am always satisfied with the experience with the product I purchase.

Date of experience: November 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Janerban,

Glad to hear that you are satisfied with your purchase! Have a great day!

Best,
Nelle

Thumbnail of user johno1680
Massachusetts
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I love the shorts and the boxer shorts great fit super comfortable and great quality.

Date of experience: June 1, 2022

Thumbnail of user shiannes5
Kansas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I love the quality and the fit of the leggings and bras.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shianne,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user billyp374
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Easy shopping and convenient shopping. Fits very comfortably and nicely

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Billy,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user lillye23
Hawaii
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Hard to cancel subscription. Been trying to cancel since 2018.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Lilly,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user maryd855
Maryland
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

Too long and small size was too big so ordered extra small and too tight.

Date of experience: February 3, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Mary,

Thank you for bringing this to our attention! We're sorry to hear you ran into some sizing issues with your item. We value you as a member and we'd like to make it up to you. Our Member Services team will be in touch within 48 hours to assist you further.

Best Regards,
Nelle

Thumbnail of user catherinec576
Florida
2 reviews
0 helpful votes
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February 2nd, 2021
Verified purchase

Employee friendly and helpful and store was clean and tidy.

Date of experience: February 2, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Catherine,

Thank you for the kind words! We would love to continue providing outstanding service to awesome members like you!

Best,
Bella

Thumbnail of user christiant222
Colorado
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The shipment date kept going back from the original date.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christian,

Thank you for sharing your experience regarding the shipment date of your order. Your opinion is important and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.

Best,
Mary

Thumbnail of user kimj733
California
1 review
0 helpful votes
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December 11th, 2022
Verified purchase

Great fashionable clothing/active wear at great prices!

Date of experience: December 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user christopherh1126
Georgia
1 review
0 helpful votes
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August 11th, 2021
Verified purchase

I have not received my order that was expected to get to me Aug 7th

Date of experience: August 11, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

We are sorry to hear if you haven't received your order yet. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user leslier672
Florida
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Easy easy easy and everything fits great and looks good

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user andred230
Massachusetts
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

There's been multiple instances of my packages not being delivered

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: November 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Andre,

It is with great regret that we received your feedback regarding the status of your order. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user aidaf27
Virginia
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Product and selection are great. Customer service just as helpful.

Date of experience: November 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Aida,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user tanyak116
Texas
2 reviews
0 helpful votes
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April 17th, 2021
Verified purchase

I like the yoga pants. I dont like the membership program.

Date of experience: April 17, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tanya,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with our VIP membership. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Dean

Thumbnail of user reubenl31
Washington
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

I love the Powerhold Leggings. I wear them every day when I'm doing my workout.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Reuben,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user adamc1449
New York
1 review
0 helpful votes
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November 1st, 2023
Verified purchase

Love the styles, colors, fit, and price! Can't beat it! Great return policy as well.

Date of experience: November 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Adam,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user danielv855
Florida
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Everything was perfect. The ship fast. The price perfect.

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for your review! We are happy to hear that we were able to meet your satisfaction when it comes to online shopping. Thank you for sharing this with others that you love our shipping and pricing.

Best Regards,
Clark

Thumbnail of user sandrab2682
Bahamas
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

Powerhold is the best for my curvy body
Hold me together, makes me feel strong

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandra,

Thank you for taking the time to share your awesome experience with others! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user heatherj631
California
1 review
0 helpful votes
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November 2nd, 2022
Verified purchase

Great product, great experience. Highly recommend.

Date of experience: November 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user umari2
New York
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Delivers quality items with quality service in quality care

Date of experience: July 1, 2022

Thumbnail of user amys3383
New York
1 review
0 helpful votes
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November 4th, 2023
Verified purchase

Fit great- true to size. I would definitely buy more from Fabletics!

Date of experience: November 4, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amy,

Fabletics would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure. You are a valued member of us.

Best,
Mary

Thumbnail of user tonig356
Canada
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Like the products, but don't like the loyalty program

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Toni,

We are glad you are enjoying our products! Your feedback about the loyalty program is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user elysseb1
Colorado
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I have loved everything I have ordered. I have never been disappointed!

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Elysse,

We're happy to hear that you like the product you bought. Rest assured that we will continue providing unique and new styles for members like you. We sincerely hope that all of your future transactions with us will be wonderful.

Best,
Lia

Thumbnail of user kelseyb187
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I love the clothing, I love the Fabletics pricing structure

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kelsey,

We are glad you are enjoying our products and pricing! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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