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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,777 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,777)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user aarilynnb
Ohio
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

It's ok for the price. Not real quality items. Don't last long break and rip easily

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aarilynn,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user gabriellek71
Pennsylvania
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I had to report my charges as fraudulent when calls didn't work

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabrielle,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user cynthiac2069
Texas
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Wears like a well-worn glove. Love them. Not to tight, just right.

Date of experience: January 29, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing our items! We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user ajp22
Oklahoma
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

The stuff is nice but not something I'd ever pay so much for again.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Arielle,

We sincerely appreciate the feedback you shared! We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user marcellac27
South Carolina
2 reviews
0 helpful votes
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September 1st, 2020
Verified purchase

The product fits like a glove as everything I order from Fabletics.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Marcella,

Thank you for sharing your positive feedback! This motivates us to do more and we promise to keep our standard in quality and fit just for you!

Best,
Nelle

Thumbnail of user shalaynet
Arizona
1 review
0 helpful votes
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September 30th, 2020
Verified purchase

It's been almost two months and I still haven't received my order.

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Shalayne,

Thanks for your effort in writing a review! We are sad about the negative experience you had with our shipping. We will be contacting you via email within 48 hours for assistance.

Best,
Nelle

Thumbnail of user gracies46
South Dakota
1 review
0 helpful votes
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January 31st, 2022
Verified purchase

All the products lately have been poor quality and overpriced

Date of experience: January 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gracie,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! Thanks for taking the time to bring this to our attention. Our member services team will get in touch with you right away to assist you further. Thanks!

Best,
Renz

Thumbnail of user heatherb1330
Wisconsin
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Easy process of ordering, fast delivery, and super comfortable clothing

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

We are glad you are enjoying our promos! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user elsac79
California
1 review
0 helpful votes
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January 19th, 2022
Verified purchase

Never have anything worth buying to many limited sizes. Need more plus sized models

Date of experience: January 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elsa,

Thank you for writing a review! Your feedback about the sizes is important to us, and we would like to address your concern. Our member services team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user karena1952
Connecticut
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Horrible customer service, waited 4 months for refund.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

We value the comments you made about your refund. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user nicolet405
Minnesota
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

Diana is fantastic! She always shows items I'd never even look at!

Date of experience: August 4, 2020

Thumbnail of user peggyk266
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

It was a-great experience I love shopping with them and there clothing
Thank you!

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Peggy,

Thank you for the great feedback! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience at Fabletics!

Best,
Allison

Thumbnail of user tammyl600
Missouri
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I have enjoyed being a vip member! The clothing great fabric and nice apparel!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Tammy,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user samirhaa
Texas
1 review
6 helpful votes
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April 2nd, 2018

I don't even want to waste time writing a review... Fabletics is THAT awful!

Date of experience: March 31, 2018

Thumbnail of user sarahc2153
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Everything ive ordered so far has fit perfectly, and I love the comfort level. Such a great site.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Lia

Thumbnail of user patriciam3731
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Actual sizing…………………………………….,,,,,, ………… Unlike fashion Nova and other "plus size" stores

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patricia,

Thank you so much for your awesome feedback! We are very glad that we were able to satisfy your fabulous needs! We appreciate the time you took to share your experience with the other members. Have a great day!

Best,
Mary

Thumbnail of user marym5535
Illinois
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Great experience but it took the shipping a long time

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

Thanks for sending your review! Your feedback about our shipping process is important, and we would like to address this as quickly as possible. We would also like to discuss further our product sizing. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user carmens427
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

After years of being a customer, I'm still excited for every order.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carmen,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user shastaf4
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Love every item I've received. It does get pricey once converted into canadian dollars though

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shasta,

We are happy to know that you had a great shopping experience with us! We always do our best to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user jenniferp2198
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Very pleased with every item I have purchased, great quality

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We're glad that you are loving your purchases! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you and have a wonderful day!

Best,
Zeth

Thumbnail of user ameliad84
Pennsylvania
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

My account was hacked and had multiple unauthorized purchases

Date of experience: May 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amelia,

Thank you for taking the time to leave feedback! We'd be happy to assist you further with your concern about a recent purchase made with your account. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user catherineg584
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

Great experience. Received my parcel in good condition and right on time

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user hollyr303
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

My experience with your customer service department was a complete waste of time

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Holly,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this and someone from our Member Services team will be contacting you right away to assist you.

Best,
Zeth

Thumbnail of user brendah1776
Wisconsin
1 review
0 helpful votes
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May 20th, 2022
Verified purchase

I love Fabletics clothing - they are amazing and never disappoint!

Date of experience: May 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brenda,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user barbarah1168
Arizona
1 review
0 helpful votes
  • Send Message
October 7th, 2020
Verified purchase

Fast delivery, outfits fit great and are comfortable

Date of experience: October 7, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Barbara,

Thank you for giving Fabletics positive feedback! We are happy to know that your package arrived early. This motivates us to do more and we promise to keep our standard in quality and fit just for you! We always want to create unique designs, new styles, and high-quality products for our valued members like you!

Best,
Nelle

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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