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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,776)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user dt550
Idaho
1 review
0 helpful votes
  • Send Message
August 19th, 2023
Verified purchase

You are paying for overpriced clothes made by cheap underpaid labor.

Date of experience: August 19, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Davis,

Thank you for sharing your experience with the prices of the items we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user barbs264
Florida
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I love your clothes. They are always good quality.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barb,

We are glad you are enjoying our products! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user angiea209
New York
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

I love the monthly edit. It gets me excited about working out.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angie,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and services.

Best Regards,
Clark

Thumbnail of user canap
Georgia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I am always more that satisfied with my orders, just wish they didn't attract lint and hair so much

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cana,

Thank you for your feedback and we want to know more about it. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user catherined621
Virginia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

It is with great regret that we received your feedback regarding the prices of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Thumbnail of user crystalr497
California
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Great styles, easy to use website and quick delivery.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Crystal,

Thanks for sharing your feedback on our selections! We always welcome the opportunity to improve our products and services.

Best,
Tina

Thumbnail of user bretth285
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Took 2.5 weeks to show up. Received no good tracking information

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brett,

Thank you for sharing your experience with your order. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user andrear912
Connecticut
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Everything that I bought was perfect! Arrived on time and in a safe package!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide for our members.  Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user bradent12
Illinois
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

It was great and I love the shorts, just took a little long to ship.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Braden,

We appreciate the feedback you shared regarding our shipping policy. Our Member Services Team will be contacting you right away to further help you.

Best,
Lia

Thumbnail of user amandab2397
Wisconsin
2 reviews
0 helpful votes
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May 26th, 2022
Verified purchase

The app often freezes or glitches, however I live in Fabletics and they hold up well for lifting.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our app/website. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user annak1164
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Super cute! Fits great! I can't wait to wear it on our vacation that's coming up!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anna,

We're so glad that everything worked out for you. We here at Fabletics try our best to provide the best service to our members. We appreciate your feedback and would like to assure you that we will strive to improve our members' satisfaction.

Best,
Allison

Thumbnail of user melissar1644
Canada
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Awesome as always. Great quality clothing, easy to order.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Melissa,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user swathin
New York
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Not good experience shopping. Huge delay in shipping.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Swathi,

Thank you for writing a review! Your feedback about the shipping delay is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user cristinac10
California
1 review
0 helpful votes
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August 1st, 2014

Place is CRAP! 2 weeks to receive my first shipment and 30 minutes on hold.

Date of experience: August 1, 2014

Thumbnail of user charlesa1072
Arkansas
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Got my shirts, love them, I look professional yet comfy and can sweat without showing it

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

We’re so glad to know you love the items! We really appreciate the time you took to write the review. We hope you will always have a great experience with us in the future!

Best,
Zeth

Thumbnail of user sashaj51
Canada
1 review
0 helpful votes
  • Send Message
May 25th, 2022
Verified purchase

I received email that item was being delivered but it never did arrive.

Date of experience: May 25, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sasha,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user chrisr1813
Pennsylvania
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Your employee was so helpful and very patient with my needs.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

Glad you had a great experience with us. We will always make products that serve the needs of you, your family, and your friends. Thank you for your great feedback. Have a great day!

Best,
Renz

Thumbnail of user chasek34
North Carolina
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Marked as a 5-7 day shipping and took over 2 weeks.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chase,

Thanks for sending your review! Your feedback about our shipping process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you.

Best,
Zeth

Thumbnail of user austinj156
Iowa
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Good service and great products. Haven't been disappointed

Date of experience: May 26, 2022

Thumbnail of user dorothyg726
Canada
1 review
0 helpful votes
  • Send Message
May 26th, 2022
Verified purchase

Good service, had no issues with delivery and availability of product.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dorothy,

We are glad you are enjoying our products and selections! It makes us happy to know that you are satisfied with the products and services that we provide to our members. Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user glorian167
Florida
1 review
0 helpful votes
  • Send Message
April 22nd, 2022
Verified purchase

I purchased an item online was able to return and repurchase in another color no issues!

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gloria,

We are glad you are enjoying our products! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user karistaj
Wisconsin
1 review
0 helpful votes
  • Send Message
April 21st, 2022
Verified purchase

Always satisfied. Never any problems. Love my Fabletics!

Date of experience: April 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karista,

Thanks for the positive review. Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a fabulous day!

Best,
Renz

Thumbnail of user charlesk1566
Maryland
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

That random membership is horrible. You guys start charging me prematurely.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Charles,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the membership. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user carolyna123
New York
2 reviews
0 helpful votes
  • Send Message
March 3rd, 2020
Verified purchase

Excellent customer service, easy purchase, quick delivery

Date of experience: March 3, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Carolyn,

Great! We're happy to hear that you're satisfied with your first shopping experience with Fabletics and your order was delivered quickly! We appreciate you doing business with us. Have a great day!

Best,
Nelle

Thumbnail of user dellyss
California
1 review
1 helpful vote
  • Send Message
April 1st, 2023
Verified purchase

Terrible customer service they literally charged me when I told them not too garbage company

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Dellys,

Thank you for bringing this to our attention. Your feedback on a charge will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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