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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user racheln1161
Minnesota
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I've been a member for years now and I absolutely love Fabletics! Highly recommend.

Date of experience: November 4, 2024

Thumbnail of user karenr5306
Montana
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I've ordered from Fabletics for a long time, I love their clothes.

Date of experience: November 4, 2024

Thumbnail of user brookec419
Washington
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Fabletics has very good customer service. There garments are well made and worth the price.

Date of experience: November 4, 2024

Thumbnail of user logann585
Kansas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Ordered two different pairs of pants that were not the correct length

Date of experience: November 4, 2024

Thumbnail of user oscara499
Florida
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Easy to make purchases, best experience I ever had! Thank you Fabletics!

Date of experience: November 4, 2024

Thumbnail of user sarahr3186
Colorado
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Everything I've ever bought from fabletics has been exactly what I wanted!

Date of experience: November 4, 2024

Thumbnail of user conniet395
Washington
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

I've been at Fabletics member for years and they always have amazing customer service. As long as you can remember to cancel Vip monthly it's great!

Date of experience: October 5, 2024

Thumbnail of user jacquelines1331
Florida
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

Fabletics has the best stretch pants and shorts. They are thicker,have pockets, and prettier seam than LuluLemon. Not to mention, less expensive.

Date of experience: October 5, 2024

Thumbnail of user jenniferv1582
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I've been a member for over a decade now. I'm always pleased with the quality. The filter function has drastically improved. I do notice sometimes there isn't one for features. I have to have pockets with my leggings

Date of experience: September 5, 2024

Thumbnail of user marnieh30
South Carolina
1 review
0 helpful votes
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September 16th, 2024
Verified purchase

I am somewhat unhappy with the products. The sizing is not consistent and the quality is not as it was when Fabletics was first in business many years ago. I have clothes from that time and they are still in excellent shape!

Date of experience: September 6, 2024

Thumbnail of user chrisf1910
Kentucky
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

The items we do purchase are great. The best quality and we are happy with them. Issue with Fabletics is what it takes to cancel the auto withdrawal every month. Sure, you can skip this month. But have you ever tried to just cancel. They make it close to impossible. You must call and then it's hitting a bunch of numbers and then being on hold for a long time. It's rude to customers.

Date of experience: September 1, 2024

Thumbnail of user nataliyap10
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Not good quality of coat,bad clasp. Fur sheds. Short sleeves. Not warm at all.

Date of experience: November 1, 2024

Thumbnail of user geniem23
Missouri
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I like Fabletics because of the many color options and extended sizes. However, trying to find anything on the site is difficult. I feel that shopping on Fabletics would be easier (and I'd probably buy more) if there was 1 selection per style on the main shopping page. Click into that style and then see all the sizes and colors. When scrolling through the main shopping page and continuing to pass the same style but in different colors or sizes while trying to find a different style always makes me disinterested and I end up exiting Fabletics altogether.
If the site was paired down to be easy to glance at or actually kept a shopper in a specific style (bras, tops, bottoms) that would be great.

Date of experience: September 2, 2024

Thumbnail of user kendram259
Washington
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

Products hold up well. Sometimes they're more fashion than function. The VIP program sucks. It's great to get a discount but having to "skip" within a small window, or having a credit you paid $60 for but you can't exchange it for an equal dollar amount of product sucks. I gave you $60 and the only things I can exchange them for are $25. The points you earn on purchases and reviews are equally lame. Thousands of points and you can redeem them for $10 off. Just buy what you need/want and don't bother with the VIP program. It's not VIP at all.

Service
Value
Shipping
Returns
Quality

Date of experience: September 2, 2024

Thumbnail of user jenniw55
Illinois
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

Had 3 separate exchanges. Should have been 2 but they sent me the wrong thing in the exchange. They 'lost' my merchandise all 3 times! Claimed I didn't send it in and then 'found it in the warehouse' gross. I'm a long time Fabletics fan and now I am done.

Date of experience: September 2, 2024

Awful customer serivce
August 11th, 2024
Verified purchase
• Previous review

I had a few exchanges (3) and they lost every single one. Once I gave them tracking info the miraculously discovered them in the warehouse. Awful.

Date of experience: August 1, 2024

Thumbnail of user angelicao68
New Mexico
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

Ordered pants and some accessories. Two of the pants were too long, when I tried to exchange for a different size, the app initially let me, then I glitched. I went back in to try and initiate the exchange again, but those two items were all of sudden it eligible for exchange…hmmm. Fanny pack is nice but the pockets on the inside are not sturdy and were stretched out so they don't hold small items well.

Date of experience: September 4, 2024

Thumbnail of user marthad1111
New York
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

I love the exercise and everyday casual clothing Fabletics carries. I have tried many different companies in comparison, but none come close to Fabletics. Their products have great quality, lasting for years. Fabletics have a wide variety of styles, colors, and sizes for any type of exercise style. The perks are good, too, enabling customers to build points & credit toward future orders. I highly recommend Fabletics and couldn't be more pleased with the service they offer.

Date of experience: September 2, 2024

Thumbnail of user darrenr265
Pennsylvania
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I ordered gear for a beach trip vacation. The order did not arrive in time. I had to exchange some things anyways. The exchange order never arrived. I called to figure out what to do and they replaced the order, though not with my original selections - I had to pick substitutes. And that also took a while to arrive, but at least it came. It has been a month-long process, quite literally, it has taken 5-6 weeks.

Date of experience: September 5, 2024

Thumbnail of user genek230
Utah
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've liked the clothing I have received but the associated monthly fee for VIP service is really a bother. It is what it is I guess and we will see how long I last with it.

Date of experience: October 1, 2024

Thumbnail of user ninam471
Idaho
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I do not like the quality of your product. It was very cheaply made. Neck was stretched out after first wash

Date of experience: October 4, 2024

Thumbnail of user angieb494
Montana
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Despite sizes going 3x+ brushing that I get in my regular women's size is too tight and too small. I've even gone up several sizes. I'm a yoga teacher so would love to wear Fabletics regularly but I can't rely on fit.

Date of experience: September 1, 2024

Thumbnail of user patricks3235
New Jersey
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

The majority of the pants are too short. After one wash they shrink!

Date of experience: November 1, 2024

Thumbnail of user cindyl1334
Arizona
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The monthly rate isn't worth it since the stuff I want is less than the fee. All I want is a hidden pocket in the front. Only a couple of leggings/shorts have them. As soon as I can find something to use my credits on, I will be discontinuing my membership.

Date of experience: September 4, 2024

Thumbnail of user cassandral294
Haiti
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

The leggings are way too thick to workout comfortably in. I've done the subscription twice now and canceled after 2 or 3 months. Workout clothes are meant to be breathable but these are more suitable for lounging in cold conditions. I also bought a top which I disliked as well. The cut was too low. It did not fit right. Again more athleisure

Date of experience: September 5, 2024

Thumbnail of user tajap2
Illinois
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I loved the fit and quality of Fabletics clothing and enjoyed their $59.95 subscription for a wardrobe overhaul. The styles and colors were flattering, but some items needed to be returned. Although I canceled my subscription before making the returns, using the store credit reactivated my subscription, which felt unfair.

Date of experience: September 5, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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