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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,776)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user maryannl101
Rhode Island
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I absolutely Love all their products! Excellent quality!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Maryann,

Thank you for the great review! We're happy to know that you're satisfied with the quality of our products! Have a great day!

Best,
Dean

Thumbnail of user jodyh230
Minnesota
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Best leggings ever! Try them, you won't be disappointed!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jody,

Thank you so much for sharing your feedback regarding our products. We're glad you love your leggings. We always strive to provide our members with the best quality. Have a wonderful day!

Best,
Allison

Thumbnail of user danielb2846
Utah
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The membership model is predatory. I can't suggest anyone sign up for this.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daniel,

Thank you for taking the time to leave a review and your feedback about our VIP membership is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user rachelm1248
Kansas
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Hard to find skipping option. Sizes don't fit me like they should.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rachel,

Thank you for taking the time to leave a review. Your feedback about our skipping the month and sizing our products is essential to us. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Clark

Thumbnail of user sandraq244
Missouri
2 reviews
0 helpful votes
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June 26th, 2022
Verified purchase

I Love everything they offer my furry best friend. And he does too.

Date of experience: June 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello LeahMichelle,

Thank you so much for sharing your great experience with us! Our goal is 100% customer satisfaction, and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Have a great day!

Best,
Renz

Thumbnail of user brianl1754
Massachusetts
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

I ordered 7 items and only received 5. The last package seems to have been lost

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brian,

Thank you for writing a review! We would love to assist you further with the concern you had with the missing items. A representative from our Member Services Team will email you right away.

Best,
Dean

Thumbnail of user andreaw694
New York
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

Great quality and beautiful colors, comfortable fit

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Andrea,

Thank you for the nice words that you said about the quality of items that you purchased. We truly appreciate reviews like these that make us want to improve our products and services even more! Have a great day!

Best,
Kim

Thumbnail of user carolyne161
Pennsylvania
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I love these but the waist band rolls down. And make pockets on all other Levi's.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hi Carolyn,

Thanks for your effort in writing a review of how your leggings fit! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user cherylc549
Virginia
1 review
0 helpful votes
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June 1st, 2020
Verified purchase

The items are of high quality and fit as expected.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cheryl,

Thank you for writing positive feedback! We love to hear that you are satisfied with our products! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them! You can surely expect great styles on the website!

Best,
Nelle

Thumbnail of user amyc841
Washington
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

Somehow got signed up for recurring payment. That was not explained clearly enough.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Amy,

We sincerely appreciate the feedback you shared! Our Member Services team will be sending you an email within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user rebeccam2110
Colorado
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Very helpful, cancels when I asked after offering a few examples.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.

Best Regards,
Clark

Thumbnail of user brookes346
Kentucky
1 review
0 helpful votes
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May 28th, 2022
Verified purchase

It's one of the only places I shop. They have awesome sales. And great quality cloths.

Date of experience: May 28, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Brooke,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user pamelaf1587
Texas
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Did not receive it, no assistance from the website

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Pamela,

It is with great regret that we received your feedback regarding your order. You deserve only the best service, a representative from our Member Services Team will reach out to you right away to help resolve any concerns you have.

Best,
Lia

Thumbnail of user christinac490
Illinois
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I logged onto the site and it would not let me purchase product for over 2 hours.

Date of experience: June 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Christina,

We're sorry to hear that you had trouble placing an order. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean

Thumbnail of user cynthiab2028
California
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Extremely friendly environment, knowledgeable staff.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our services.

Best Regards,
Clark

Thumbnail of user gabrielw145
Delaware
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Terrible never received items customer service did nothing to help

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabriel,

It is with great regret that we received your feedback regarding your purchase. Our Member Services Team will contact you right away for further assistance.  

Best,
Lia

Thumbnail of user gavrielb1
Maryland
2 reviews
0 helpful votes
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November 1st, 2022
Verified purchase

Website kept tripping out and navigating to random spots on the page

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gavriel,

Thank you for sharing your shopping experience online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user danellm6
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great customer service amd easy returns. Thank you

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danell,

Thank you for the great feedback with our Member Services Team and the return policy! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience here with us!

Best,
Mary

Thumbnail of user vickib221
Minnesota
1 review
0 helpful votes
  • Send Message
April 1st, 2020
Verified purchase

Everything was sent as described, on time and in great condition

Date of experience: April 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Vickie,

Awesome! Thank you for writing your feedback! We are glad to hear that your package arrives on time and you're satisfied with the quality of our products and services! Have a great day!

Best,
Nelle

Thumbnail of user katiem332
Texas
1 review
0 helpful votes
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April 1st, 2020
Verified purchase

Everything about Fabletics is amazing! I don't wear or buy any other brand!

Date of experience: April 1, 2020

Thumbnail of user rosemaryr75
Pennsylvania
2 reviews
0 helpful votes
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April 1st, 2020
Verified purchase

All ok ordered online arrived in a timely manner. Clothes cute can't wait to wear

Date of experience: April 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rosemary,

Wow! Thanks for writing a review! We're glad to hear that your package was delivered on time! We hope you like your items! Have a great day!

Best,
Nelle

Thumbnail of user barbieh21
North Carolina
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Love shopping for new outfits. Simple and easy to order.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbie,

Awesome! We are delighted to hear that you had a great shopping experience with us! We always make sure to give you a seamless shopping experience. Rest assured we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user shannonp361
Arizona
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Always a great experience using the Fabletics site for ordering. Super easy process.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shannon,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Nelle

Thumbnail of user chanellec64
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Most of the bottoms roll down which is annoying but overall its ok.

Date of experience: January 1, 2023

Thumbnail of user phillipf152
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Clothes were great. All quality and what they said or described.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Phillip,

Thank you for sharing your wonderful experience with our products and the website. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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