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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,729
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user gabrielled92
Massachusetts
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

The ordering process was easy, and my item shipped quickly!

Date of experience: June 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabrielle,

Thank you so much for your feedback and for sharing this with others that you like our shipping! We are pleased to learn that we were able to meet your expectations for online buying.

Best,
Clark

Thumbnail of user clarac205
California
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

My leggings are ripping off from the stitching areas.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Clara,

We regretfully note that we received your feedback regarding the items we have. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user davido1638
Florida
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Not as expected. Quality is flimsy. Scam into subscription.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user doriss466
California
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I have ordered throughout the years. Best prices for kids.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Doris, 

Thank you for your awesome review and for sharing this with others. We want to make sure that you are getting more than what you paid for and have an experience that you will never forget when it comes to online shopping.

Best Regards,
Clark

Thumbnail of user billyw386
Ohio
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Confusion exists in product ordering especially with quantity. Using points to purchase.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Billy,

We appreciate the feedback you shared regarding your purchase. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user graceb617
Oklahoma
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

I didn't understand that $60 would be AUTOMATICALLY taken from my account each month. That's ridiculous.

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Grace,

It is with great regret that we received your feedback regarding the VIP program. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user kimberlyk1398
Virginia
2 reviews
0 helpful votes
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May 4th, 2023
Verified purchase

Overpriced leggings in limited colors- difficult to cancel membership

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Kimberly,

We regretfully note that we received your feedback regarding the VIP membership. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user abbyb201
Pennsylvania
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I purchased two pairs of leggings according the size chart and they were too small.

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Abby,

We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user dakotam77
Texas
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Holes formed in pockets after the second wear, shipping took weeks

Date of experience: May 2, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Dakota,

We are sorry to hear that the item you got did not meet your expectations. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user aubreed7
Kansas
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Love everything I've ordered from fabletics. Will definitely be ordering again.

Date of experience: May 3, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Aubree,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user joeyg133
Texas
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

It was really awesome glad I have good cloths that fit

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Joey,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user heatherh1924
South Carolina
1 review
0 helpful votes
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May 2nd, 2023
Verified purchase

Great quality, awesome styles. Easy to skip a month - I love Fabletics!

Date of experience: May 2, 2023

Thumbnail of user jd152
Canada
1 review
12 helpful votes
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March 31st, 2016

Thank you for the warning. I will stay away from these scam artists.

Date of experience: March 31, 2016

Thumbnail of user christinab905
Illinois
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

It was quick and in stock. Love the products………….,,

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Christina,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Cathy

Thumbnail of user colleent104
Tennessee
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

Awful website experience. Will never buy anything again.

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Colleen,

We are sorry for the negative experience you have encountered on our website. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user angelac2075
Oregon
1 review
0 helpful votes
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October 2nd, 2022
Verified purchase

Items arrived promptly and fit well. Price was reasonable.

Date of experience: October 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Awesome! Thank you for the feedbackl! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user mauraf10
New Hampshire
1 review
1 helpful vote
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August 31st, 2020
Verified purchase

My legging came with a rip in them. When I tried contacting customer service they were no help.

Date of experience: August 1, 2020

Thumbnail of user melanieg383
Idaho
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Love my membership so much! Amazing product and killer deals

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Melanie,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user jasminem361
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I actually want to cancel memberships. Didn't like the product

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jasmine,

Thanks for sending your review! Your feedback about our products and the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user markusj15
Colorado
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Fabletics is a great place to shop, with the most comfortable and stylish cloths.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Markus,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user tinar740
California
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Love the quality and how it fits me! Excellent apparel

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tina,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user claudiam577
Virginia
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I only wear fabletics, your quality, sexy styles and prices are the best!

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claudia,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user sandhyag9
Texas
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Don't place bulk orders, if we lost the items they won't help us. Very bad customer assistance...

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandhya,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user jamesd3962
New Jersey
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

They secretly try to sign you up for a VIP membership. Terrible

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello James,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user joshs786
Wisconsin
1 review
0 helpful votes
  • Send Message
December 2nd, 2022
Verified purchase

Still haven't received two of my orders that I ordered in October!

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joshua

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your order yet. Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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