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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user catherinet340
Iowa
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Always great customer service in Fabletics store! Re: fabrics and fit

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Catherine,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

Thumbnail of user barbarap1618
Pennsylvania
1 review
0 helpful votes
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December 20th, 2021
Verified purchase

Love the quality of Fabletics garments in addition to excellent customer service.

Date of experience: December 20, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

Thank you for the kind words! It was great to point out your positive experience with our customer service. We would love to continue providing great service and excellent products to members like you!

Best,
Bella

Thumbnail of user roses254
Nevada
1 review
0 helpful votes
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January 9th, 2020
Verified purchase

Love everything so far. Exchange for a different size was easy, thanks

Date of experience: January 6, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Rose,

Thank you for such a wonderful review! We appreciate your time to share how happy you are with your experience with us. Your satisfaction is what we always aim for. Have a great day!

Cheers,
Cathy

Thumbnail of user maryt576
Virginia
1 review
0 helpful votes
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January 5th, 2020
Verified purchase

They do not fit. Seems to run small. Can I return?

Date of experience: January 2, 2020

Thumbnail of user johnm11112
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great. Fast shipping. Would highly recommend Fabletics to others.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

Thumbnail of user ap513
New York
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

I have cancelled my membership twice yet they are still charging me!

Date of experience: June 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adrienne,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership cancelation concerns.

Best,
Zeth

Thumbnail of user axieb
Illinois
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

Everything I have bought has been quality and shipping is so fast! Definitely recommend.

Date of experience: March 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Axie,

We are glad you are enjoying our products and shipping process! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user loksidhg
Mauritius
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Staff is great. Prices are pretty steep and lots of constraints on deals

Date of experience: June 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Loksidh,

We appreciate the feedback you shared regarding our Member Services Team and the prices of the items we have. A representative from our Member Services Team will contact you right away to help you.

Best,
Lia

Thumbnail of user amye1047
Texas
1 review
0 helpful votes
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March 5th, 2023
Verified purchase

The site it very slow from my iPad and phone. Often I just give up

Date of experience: March 5, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Amy,

Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website while checking out. Our Member Services team will contact you right away for further assistance.

Best,
Zeth

Thumbnail of user darionj7
Oklahoma
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Literally obsessed with your brand. This is ALL I wear. You guys never disappoint!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Darion,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user angelah1961
Canada
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Can never find anything on the site that is more then 50$ value to use credit

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz

Thumbnail of user derikg6
Georgia
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I like the products but shipping takes way too long.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Derik,

Thank you for your review. Our Member Services Team will contact you right away to address your shipping concern.

Best,
Renz

Thumbnail of user cindys1350
Canada
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Love the clothes and shipping was ok. Some delays but nothing horrible

Date of experience: June 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Cindy,

Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user stephanied322
Texas
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

Love this product! So comfortable and soft. I wear fabletics all day.

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Stephanie,

It’s great to read your feedback about Fabletics and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!

XO,
Ivy

Thumbnail of user jenniferc4056
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Never an issue. Good quality. Great customer service.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

We are glad you are enjoying our product quality! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user alliew64
Pennsylvania
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love Fabletics so much, it's the best! Quality and styles are great.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allie,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user allyseh
Indiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Always great quality & it's very easy to exchange sizes if necessary!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Allyse,

Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

Best,
Mary

Thumbnail of user debrag425
Florida
2 reviews
0 helpful votes
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December 1st, 2022
Verified purchase

Ease of ordering but not enough choices for actual exercise wear

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ambere273
Virginia
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Leggings rip after a month of wear every single time

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user ritac485
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

My experience is good with the things that I bought

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rita,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user christopherf560
New Jersey
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Too expensive. Stupid ordering system. Horrible experience

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christopher,

Thank you for sharing your shopping experience with us. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user andresl86
Nevada
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Better deals were for new members only. The credit system sucks

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andres,

Thank you for your feedback. Our Member Services Team will contact you right away to address your promotion concern.

Best,
Renz

Thumbnail of user sarad705
Canada
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I wear them daily to work. Comfortable and colourful.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sara,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

Thumbnail of user andreas1985
Indiana
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Inventory is never available and product quality has declined.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

We appreciate the feedback you shared regarding the options we have online. Please be assured that we will make every effort to ensure that this will be resolved. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user grysielles
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Ordered this sweat pants but can't use the pockets because it came with big holes on them

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Grysielle,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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