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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user andreab1536
Florida
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love all their products. They are amazing in quality, colors and comfortable.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrea,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit, styles, and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user kimk1040
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Your clothes are too expensive and there's no benefit to being a member.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user campbellc21
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Quick, easy. Fast shipping, good deals, and very comfortable shorts.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Campbell,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user angelical99
California
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

My leggings were too small and it was disappointing.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angelica,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user julianap60
Texas
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

All my pieces have held up well, excellent value! Love the style options

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Juliana,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user anum14
North Carolina
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

Needs to be better with quality and customer experience

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Anuritha,

We appreciate your feedback on your shopping experience with us! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user davial3
Jamaica
1 review
0 helpful votes
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April 8th, 2023
Verified purchase

Ships very fast… quality product…. I have to buy again

Date of experience: April 8, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Davia,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user sandyl304
California
2 reviews
0 helpful votes
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December 1st, 2021
Verified purchase

The leggings my daughter likes are always out of stock!

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sandy,

Thank you for writing a review! We are continuously striving to satisfy our member's needs as much as possible, especially with the availability of our products. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user courtneyj131
Alabama
1 review
0 helpful votes
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September 1st, 2021
Verified purchase

Everything has been exactly what I wanted except for 1 pair! Love these leggings

Date of experience: September 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Courtney,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user micahh52
Texas
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

It was good. Will shop again. You should definitely buy from them

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Micah,

We couldn't be any happier with this lovely feedback! Thank you for such an excellent review. We appreciate your time to share how satisfied you are with our products. We hope you have a nice day!

Best,
Nelle

Thumbnail of user peytonm54
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

You scam people into thinking they are just buying shorts

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Peyton,

Thank you for taking the time to leave a review and we want to know more about it. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Clark

Thumbnail of user tiffanyt499
Missouri
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Easy site to navigate, great products and customer service

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tiffany,

Thank you for taking the time to share your positive feedback on our products and the website! We're glad that everything worked out for you. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user richardg3086
New Mexico
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Tariff Tax is ridiculous
I will not renew my membership

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Richard,

Thank you for sharing your experience with the tariff tax and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user angelaj1219
New York
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Everything fits perfect and it's thick enough swear in the winter time

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user trent
South Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Didn't fit well and very thin, can see through all of my shorts!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Trent,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user donnas3516
Vermont
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Should be pet friendly...top of pants don't do what they say.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Donna,

Thank you for sharing your experience with our products. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user johna4584
Florida
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

Great website easy to navigate with lots of choices. Love all the new stuff added.

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello John,

We're glad you enjoy our unique styles and inventory! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user oscarp241
New York
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

The Shirts that I received were way smaller than expected.

Date of experience: April 1, 2023

Thumbnail of user lisac4289
Georgia
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

It took longer than any other order I've ever made.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Lisa,

Thank you for taking the time to leave a review. We are sad to know about your negative experience with our shipping process. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user dianar837
Pennsylvania
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Hate that there was a price increase. Many women can't afford It anymore.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diana,

Thanks for sending your review! Your feedback about our pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to further assist you.

Best,
Zeth

Thumbnail of user jackiec535
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

Recently I had to return some items twice. Fabletics made the process very easy!

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jackie,

We love your wonderful review! We always want to make your shopping experience as easy as possible and it is a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user sueb557
Tennessee
1 review
1 helpful vote
  • Send Message
March 4th, 2021
Verified purchase

Your website is clumsy, not intuitive. It was a frustrating experience

Date of experience: March 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Sue,

We apologize for the negative experience you have encountered on the website. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user brooklynh30
Michigan
1 review
0 helpful votes
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March 6th, 2023
Verified purchase

Love having help when shopping in store! Workers are always friendly and approachable.

Date of experience: March 6, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brooklyn,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user alant506
Maryland
1 review
0 helpful votes
  • Send Message
September 6th, 2022
Verified purchase

You've auto subscribed me to a service that provides nothing?

Date of experience: September 6, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alan,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible.  Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user anam886
Arizona
1 review
0 helpful votes
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September 5th, 2022
Verified purchase

10/10 support. I prefer Oasis leggings over other styles. Go try for yourself

Date of experience: September 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ana,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products! Have a great day!

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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