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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user katiem833
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

Quality has gone down hill. Pants are see through. The tall option is very limited.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katie,

We appreciate the feedback you shared regarding the items that we have. Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user janiceb1084
Oklahoma
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

Have been extremely pleased with all of my Fabletics!,

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Janice,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user angiem441
Canada
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I can always depend on my order arriving within a week!

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angie,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user kristal130
Minnesota
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

Absolutely love this product! My 16 year old daughter loves the power hold leggings!

Date of experience: June 9, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Krista,

We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!

Best,
Tina

Thumbnail of user karenb4492
Florida
1 review
0 helpful votes
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April 6th, 2023
Verified purchase

Great quality, not see through like most white pants.

Date of experience: April 6, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Karen,

Thank you for trusting us to be your source for top-quality items. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user dianas1345
New Mexico
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Great prices and leggings. App needs some UI work though.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Diana,

It is our desire to keep you satisfied with our services, unique styles and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Mary

Thumbnail of user gabrielm522
New Jersey
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

All I purchase fit perfectly, loved the design and material.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gabriel,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user kv142
Georgia
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Its so-so. Hate the company they part with for shipping.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Katie,

Thank you for your review. Our Member Services Team will contact you right away to address your shipping concern.

Best,
Renz

Thumbnail of user nicoler1617
Hawaii
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

I am pleased with my purchases. The fit is always great.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Nicole,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchases! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user janeb1190
Illinois
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Smooth, effortless. Like it! Love the 'chat' availability. Helpful. Kind. Fabulous peeps!

Date of experience: June 8, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jane,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user ronanf14
Canada
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Seems good on surface but not.worth the trap. I would avoid this site

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ronan,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user jenniferb4295
Oregon
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The quality of their pants decreased from previous times I have purchased them

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user michellem4292
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

They are worth the money. Best ones I've ever got!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user ivol13
Tennessee
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Love the one-shorts. Want to get more but sizes run a quick

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ivo,

We’re so glad to know you love the items! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user alberto157
New York
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I got a pair of shorts that ripped but the website won't let me return them

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Albert,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user elmerl24
Pennsylvania
1 review
0 helpful votes
  • Send Message
October 1st, 2021
Verified purchase

Trying to order and keeping getting error message at checkout. Very frustrating

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elmer,

We are sorry to hear about the error you encountered upon checking out. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user benr560
Illinois
1 review
0 helpful votes
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October 1st, 2021
Verified purchase

Customer service was the worst I have ever dealt with

Date of experience: October 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ben,

We sincerely appreciate the feedback you shared! For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user saraha1595
Maryland
1 review
0 helpful votes
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December 2nd, 2021
Verified purchase

Everything is good love the joggers sports bras fit great

Date of experience: December 2, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sarah,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user claudetteg33
Michigan
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

The sales rep was helpful, patient and informative.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Claudette,

It’s great to read your feedback about the service provided by our Member Services Team and we appreciate you taking the time to share your positive experience. Have a wonderful day!

Best,
Allison

Thumbnail of user brandonn226
Texas
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

I ordered the boxers which are nice but run very small unfortunately.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Brandon,

We value our members, and your feedback about the sizing is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user donalds1149
California
1 review
0 helpful votes
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January 20th, 2022
Verified purchase

Perfect fit, great material. Soft and durable. Best workout wear I've ever owned.

Date of experience: January 20, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Donald,

Awesome! We are happy to know that you love our workout clothes. Thank you for your review. Have a fabulous day!

Best,
Renz

Thumbnail of user pattys370
California
1 review
0 helpful votes
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July 2nd, 2022
Verified purchase

Fantastic customer service. Excellent product. The best leggings I've ever worn.

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patty,

We are glad that you are satisfied with the items you purchased. Rest assured that we will continue providing unique styles and great quality for members like you. We hope you will always have a great experience with us in the future!

Best,
Allison

Thumbnail of user jacobb496
Virginia
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I felt trapped. Unfair to have a system like this. You guys should feel horrible.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacob,

Thank you for writing a review! We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you within 24-48 hours.

Best,
Chad

Thumbnail of user cathyw289
Maine
1 review
0 helpful votes
  • Send Message
March 7th, 2021
Verified purchase

I'm always satisfied with my purchase of any Fabletics products.

Date of experience: March 7, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cathy,

Thank you for writing a review! We're glad to hear that you had a great experience with us. Our goal is to make our members happy with our products and services.

Best,
Dean

Thumbnail of user elizabethc2500
Canada
1 review
0 helpful votes
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August 5th, 2022
Verified purchase

Both pairs of leggings I purchased were thin and see-through.

Date of experience: August 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Elizabeth,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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