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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user chelseas90
Washington
2 reviews
0 helpful votes
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September 1st, 2020
Verified purchase

Very comfortable! They always have a great selection with lovely fabric.

Date of experience: September 1, 2020

Thumbnail of user lisam5143
Texas
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

I don't recall having purchased anything from Fabletics at all.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thanks for sending your review! Your feedback abut your order is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user austinj207
Georgia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Charged me 60 dollars after buying some leggings for my wife and said it was a membership fee

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Austin,

It is with great regret that we received your feedback regarding the charge on your account. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user kadeema2
Georgia
1 review
0 helpful votes
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March 18th, 2022
Verified purchase

I used my credit to purchase some shorts. It arrived very quick. And the quality is amazing.

Date of experience: March 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kadeem,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user aimees169
Virginia
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Ordered online … then 2 weeks later a charge of $60 for membership fee. I do not recommend.

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Aimee,

Thanks for sending your review! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user coric30
Canada
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I was very impressed by the quality. They did fit a little small.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cori,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user samanthag796
Florida
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Same items can be found at local retail stores significantly less expensive.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Samantha,

Thank you for taking the time to leave a review. Your feedback about our product pricing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user robertr4141
New York
1 review
0 helpful votes
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October 3rd, 2022
Verified purchase

Caused major Chaffing had to throw them out, the seams were large and in bad areas

Date of experience: October 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Ren

Thumbnail of user brentr144
Illinois
1 review
0 helpful votes
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November 1st, 2021
Verified purchase

You are welcome for the extra purchases that I did not intend to make.

Date of experience: November 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brent,

Thank you for writing a review! We continuously strive to satisfy our member's needs as much as possible, especially with our VIP membership. For further assistance, our Member Services team will be contacting you within 48 hours.

Best,
Nelle

Thumbnail of user alexg1102
California
1 review
0 helpful votes
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March 16th, 2022
Verified purchase

Had great service and even better products. Definitely will buy more.

Date of experience: March 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alex,

We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user ellab134
Minnesota
1 review
0 helpful votes
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July 11th, 2021
Verified purchase

All the leggings fit perfectly and its an awesome store to buy clothes from

Date of experience: July 11, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Ella,

We love your wonderful review! It is always our goal to serve you the best we can and we are glad to know that we delivered.

Best,
Cathy

Thumbnail of user alexandriak19
Arizona
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

It was great, would recommend to others. Clothes are comfy and movable.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alexandria,

Thank you for the positive feedback! We are happy to know that you love our products and services!

Best,
Jane

Thumbnail of user kristinak222
Wyoming
1 review
0 helpful votes
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August 7th, 2022
Verified purchase

Items I am interested in are almost always out of stock. Styles haven't been my type much lately.

Date of experience: August 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kristina,

We appreciate your feedback, on your shopping experience. We will be emailing you right away for assistance.

Best,
Tina

Thumbnail of user chrystalr17
Maryland
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

The experience I have had with Fabletics has been positive

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chrystal,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from.

Best,
Nelle

Thumbnail of user maritc6
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Smooth and easy shopping experience
Very helpful sales person

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Marit,

Thank you for your remarkable review! We sincerely appreciate it and we’re always happy to hear that our members are satisfied with the services we offer! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user bryank252
New York
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Great and comfortable clothing. A little disappointed on the shipping delay to receive my orders.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Bryan,

It’s great to read your feedback about our products. We truly apologize for the delay in the delivery of your order.! Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jessieh176
New York
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

Amazing fit, great material, thick and true to size

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessie,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jesselm3
Florida
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The items are well designed and durable very comfortable

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessel,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user heathert642
New Mexico
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Perfect! Customer service was excellent!
Quick, easy & Informative!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Heather,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best service! Have a great day!

Best,
Renz

Thumbnail of user athzirir
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

My favorite thing to wear (too much advertisement tho, it's tiring)

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Athziri,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our advertisements. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user andrewh980
Florida
2 reviews
0 helpful votes
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December 5th, 2022
Verified purchase

It's taking over 10 days to get my order. There are no updates on when the package will arrive.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Andrew,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user karenh3881
Alaska
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

You need to update your system so I can opt out for the month from my phone.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karen,

We value the comments you made about our user interface. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user sethr113
Massachusetts
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I love the clothes. Never have my size anything in stock really ever.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Seth,

Thank you for sending your review! Although you are satisfied with our products, we still want to ensure that you are 100% happy staying with us. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Bella

Thumbnail of user chelseaa142
California
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I'm glad that the standard shipping is usually pretty quick. It arrives within a week or less.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chelsea,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user jeng192
Washington
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I was able to purchase outfits for both me and my teenage daughter.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jen,

We’re so glad to know you're satisfied with our products! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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