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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user haidehg
Minnesota
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

Cashier was very helpful and saved me another trip to the store. Truly appreciate her help.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Haideh,

We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our store representative. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user kathleens501
New York
1 review
0 helpful votes
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February 6th, 2020
Verified purchase

Every shopping experience with Fabletics has been great

Date of experience: February 3, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Kathleen,

Great! We're so happy to hear you had a great shopping experience with us! It is members like you that help keep our lights on, and we couldn't be more grateful. Have a wonderful day!

Best,
Nelle

Thumbnail of user danyleb
Delaware
1 review
0 helpful votes
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September 4th, 2021
Verified purchase

They fit true to size. Love that you can mix and match pieces

Date of experience: September 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danyle,

Thank you for taking the time to share your awesome shopping experience with others! We're glad you're enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Cheers!

Best regards,
Chad

Thumbnail of user nicoler1599
New York
1 review
0 helpful votes
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March 12th, 2023
Verified purchase

Even though they have nice stuff, everything I'm interested is never available in my size

Date of experience: March 12, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Nicole,

Thank you so much for loving our brand! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user vernond25
California
1 review
0 helpful votes
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February 4th, 2020
Verified purchase

Able to find what I need and order easily. Orders also arrive so quickly.

Date of experience: February 1, 2020

Thumbnail of user lorettas84
California
1 review
0 helpful votes
  • Send Message
February 4th, 2020
Verified purchase

Great way to purchasers gift thank you for the beautiful line

Date of experience: February 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Loretta,

We’re glad that you found what you were looking for. It is our goal that you are always happy with what you bought from us. We look forward to seeing you again. Have a great day!

XO,
Ivy

Thumbnail of user arlened166
North Dakota
1 review
0 helpful votes
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August 10th, 2023
Verified purchase

I love the clothing styles are tastefully done with true fit.

Date of experience: August 10, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Arlene,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics. Have a great day!

Best,
Mary

Thumbnail of user lindag935
Florida
2 reviews
0 helpful votes
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February 7th, 2020
Verified purchase

Staff is very friendly and helpful. Love seeing their items in person.

Date of experience: February 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Linda,

Great to hear you love our new local Fabletics store! We made it very easy for you! We do our best to train our Member Services team to provide a quality of services towards our members like you! We would love to hear more from you in the future!

Best,
Nelle

Thumbnail of user francesw453
Washington
1 review
0 helpful votes
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May 9th, 2023
Verified purchase

Great price, order delivered promptly, feel and fit is amazing.

Date of experience: May 9, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Frances,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. We hope that you will always have a great experience with us!

Best,
Lia

Thumbnail of user jackiea123
Virginia
2 reviews
0 helpful votes
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July 5th, 2020
Verified purchase

Everything I have ordered from Fabletics is amazing with a great fit.

Date of experience: July 5, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Jackie,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Dean

Thumbnail of user rinal18
Canada
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great sport bras and leggings that worth the value.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rina,

Thank you for trusting us to be your source for the best styles at an affordable price. We appreciate your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

Thumbnail of user catherinek549
VI
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Easy ordering process. Great colors, quality and designs.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user lizandrac1
Massachusetts
1 review
1 helpful vote
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August 4th, 2020
Verified purchase

Excellent customer service and quality gym leggings that fit my body type.

Date of experience: August 4, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lizandra,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in service and quality just for you!

Best,
Nelle

Thumbnail of user jarenl3
Arizona
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Can't cancel my subscription and got charged for the vip coin

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jaren,

Thank you for taking the time to leave a review. We are saddened to know that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user dawnl799
Wisconsin
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Loved my new pieces! The fabrics and fit are very close to perfect.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user brocks174
Arizona
1 review
0 helpful votes
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October 6th, 2020
Verified purchase

Really wish I could get a chance to purchase some products that always seem out of stock

Date of experience: October 6, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Brock,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you within 24-48 hours to further assist you.

Best,
Nelle

Thumbnail of user ca261
Hawaii
3 reviews
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Easy to order, shipping is fast. Nice material, fit well.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carma,

Awesome! Thank you for the feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user ericaj257
Washington
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The product fits well and is very nice feel I like how it made

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

We are glad that you are satisfied with our items. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Mary

Thumbnail of user adriennec190
Pennsylvania
1 review
0 helpful votes
  • Send Message
April 1st, 2023
Verified purchase

Love everything about the site and clothing so far

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Adrienne,

Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!

Best,
Mary

Thumbnail of user freddye18
New York
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Ordering was very easy and received my order in a timely manner

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Freddy,

Thank you for shopping with us. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user cassadndras
Wyoming
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cassandra,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user kentl171
California
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

Outstanding in every way. Quality is stellar, quick delivery. Thank you.

Date of experience: January 1, 2023

Thumbnail of user caydenc11
Virginia
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Slow shipping, and signed me up for expensive unwanted subscriptions.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cayden,

Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.   

Best,
Renz

Thumbnail of user stephenc1753
New Jersey
1 review
0 helpful votes
  • Send Message
July 2nd, 2022
Verified purchase

Great. Easy to find what I was looking for and order

Date of experience: July 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephen,

Thank you so much for sharing your positive feedback regarding our products. We're glad you love your purchase. We always strive to provide our members with the best service. Have a great day! ​

Best,
Allison

Thumbnail of user ericam594
New Jersey
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

It took over 2 months for my order to arrive. That is unacceptable

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erica,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to hear about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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