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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,775 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,775)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user brettm822
Pennsylvania
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I enjoy their products, the Don pants are comfortable and great for work. The onesie is super soft and comfortable, and I got the bone quarter zip as well and it's so warm and cozy. I would recommend the brand and even their membership is good.

Date of experience: January 1, 2025

Thumbnail of user steves6386
Florida
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I am very disappointed in my experience with your company, i agreed to pay one price on line as a new user, when i received my American Express bill it was much higher, your web site is also not user friendly at all, which is unfortunate because i liked the garment i purchased,

Date of experience: December 2, 2024

Thumbnail of user evelyna969
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I've used fabletics for about over a year now and have always had a positive experience with them. I love their high quality products and they give you awesome customer service. I've had to change the size on a few items on multiple occasions and have never had an issue. Shipping is also super fast! Thanks!

Date of experience: December 2, 2024

Thumbnail of user rachelm2807
North Carolina
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've made one Fabletics scrub purchase, which I returned because the fabric was very thick and uncomfortable. Shipping time was a bit lengthy- close to 10 days. I may try the scrubs again if a different material is offered.

Date of experience: December 1, 2024

Thumbnail of user johng11123
Texas
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I recently purchased a few pairs of shorts from Fabletics are various colors. Their advertisements claimed that the fabric hides sweat. This is completely false. The light blue and grey shorts show all sweat especially in regions where you do not want to see discoloration of the fabric. Sometimes it looks like I have urinated myself. I do not recommend their shorts, unless you buy only black.

Date of experience: December 2, 2024

Thumbnail of user charlenel491
California
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Easy ordering
When I logged in to cancel
My subscription, I was asked no less than 3 times if I wanted to keep my subscription with discounts. I wasn't interested in renewing or keeping my subscription. I just wanted to cancel.

Date of experience: January 1, 2025

Thumbnail of user renaew85
New York
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Been a member for a long time and I have yet to be disappointed. I had an issue with my package one time not Fabletics fault but my mail carriers either way Fabletics fixed the issue and were so easy to work with. The leggings hold up and stay in great shape. I have bought other prices as well and love them all!

Date of experience: December 6, 2024

Thumbnail of user azitaa4
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I have had a wonderful experience being a VIP customer and getting great value, ease of return at the nearby store, and customer service. My only concern is not offering healthier fabric such as cotton on more styles and that is the reason for giving 4 stars.

Date of experience: December 1, 2024

Better Fabric
November 15th, 2024
Verified purchase
• Previous review

I am very satisfied with everything about Fabletics except that I would have liked it better if they used healthier fabric such as Cotton instead of recycled plastic for the material of the clothing. That's my only concern specially nowadays with the increased rates of cancer.

Date of experience: November 5, 2024

Satisfied
July 11th, 2024
Verified purchase
• Previous review

Easy and smooth service. The online shopping and the option of returning in store makes it easy.

Date of experience: July 1, 2024

Thumbnail of user angelar3360
Georgia
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I have been a VIP member for about 6 years I think. I am disappointed that my credits now expire. I will be canceling my VIP account because of that and the quality of the clothes is not as good as it used to be.

Date of experience: January 1, 2025

Thumbnail of user anitac1106
Arkansas
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I ordered a pair of pants for my husband from Fabletcs for I think $19.99. My CC was charged for that transaction then I was charged about a month later $59.95, Then a month later I received a charge for another $59.95. The way I understand what the Fabletics rep was this was so I could order from them when I wanted to. I should have been made aware of this in the beginning. I asked for a full refund however I could only get $59.95 back. I think this isn't a very good practice for the customer. Customers beware!

Date of experience: January 1, 2025

Thumbnail of user lindad5826
Delaware
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Love, love these pants! I ordered tall for my 5'7" frame. A little too long by 1". Fabulous soft material, fit, and wicking power. Only thing I didn't like was membership fee which I called and representative deleted immediately.

Date of experience: December 6, 2024

Thumbnail of user kimp2047
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Extremely friendly and helpful staff! It's always a pleasure going in there love the clothes which I spend a lot of money. It's nice to walk into the store and 95% of employees greet you by first name.

Date of experience: December 4, 2024

Thumbnail of user kalifac1
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I love the quality of the clothes. The options are endless. I just wish I could find some longer shorts. Most plus sized girls like myself like shorts to come a little above the knee instead of mid-thigh. Other than that no complaints. I'm pleased with every outfit I get.

Date of experience: December 5, 2024

Thumbnail of user rachelg2073
Pennsylvania
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

My first order had a pair of leggings. I was really really excited about trying! Very very soft. Started pilling almost immediately. Went back and forth with fabletics but they sold out of the color… (i had ordered a matching top for said leggings) settled for exchanging for black. Worn once and no issues yet, but im still not thrilled as i have a green top and nothing to match like i had hoped! Was going to cancel but was talked into a store credit to try again. Waiting on the arrival. Hoping im happy! … we will see.

Date of experience: November 29, 2024

Thumbnail of user merissah11
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I am always impressed with the quality of my items purchased from Fabletics. Their pants are never see through and they hold up well during workouts. I hate having to keep pulling up pants when I'm running and I never have that issue in Fabletics bottoms. Their accessories are also phenomenal. I treat myself and shop here monthly 🤭

Date of experience: December 1, 2024

Thumbnail of user rachelc2446
South Carolina
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I like the quality of the stuff at Fabletics. Sometimes it takes a few tries to get an item that works for me, but the return policy is very easy to work with. The only thing I dislike is how long shipping is. Usually, standard shipping takes 5 days to get to me. Every fabletics package ive ever gotten takes 2+ weeks, which is frustrating. I wish there was a better option for standard shipping.

Date of experience: December 5, 2024

Thumbnail of user rogerg797
New Mexico
1 review
0 helpful votes
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December 15th, 2024
Verified purchase
• Updated review

Every time we visit the store at Chandler mall we are always greeted by friendly employees. The service is impeccable and they are always willing to help us get stuff shipped to the house.
We shopped there for all of our nieces and nephews.

Thank for a great clothing line and exceptional customer service

Date of experience: December 5, 2024

Exceptional Customer service
August 25th, 2024
Verified purchase
• Previous review

We have always had great service with the Fabletics store at Chandler mall in Chandler, Ariizona. They are very professional and always willing to help us find a size. They are very patient while we browse and never hover. We do a lot of shopping on line but always find our way back to the store to get things for our niece and nephew.
They also offered to help find a size on line and have it sent out to our house.
The last shopping trip to the store in late July we were surprised to see that they remembered my wife's and nephews name.

We have settled in on Fabletics and will not seek out other brands.

Thank you again

Date of experience: August 15, 2024

Thumbnail of user jenniferf4100
Arizona
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Product to many seams which made the leggings uncomfortable and all the tanks for working out are actually cropped- not a fan. I won't be buying here again until they make major design changes especially with the price they charge I can get Lulu for a few dollars more no seams and not mid-drift tanks

Date of experience: December 1, 2024

Thumbnail of user matthewb4304
California
1 review
0 helpful votes
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December 12th, 2024
Verified purchase

I love the fit and feel of Fabletics shirts and pants. Most of my wardrobe is slowly converting over to Fabletics. The only downside with this product is the stitching quality. I received one shirt where 4 buttons fell off because the sewing was loose, and one pair of pants developed a hole along the stitch line on the backside after wearing for about a month.

Date of experience: December 2, 2024

Thumbnail of user myshelb
Washington
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

Every time i have ordered my order is always correct, always as pictured or even better in person and wonderful fit. I am not tugging and pulling constantly on the waist or the thighs to keep the fit. Very fair pricing keeps me coming back repeatedly.

Date of experience: December 1, 2024

LOVE LOVE LOVE MY FABLETICS💕
October 11th, 2024
Verified purchase
• Previous review

I tried Fabletics when i was on a journey to regain my health. They have seen me thru a 90 pound weight loss down to a very healthy 135 pounds and actually helped motivate me to go in the gym. Look cute? Yep! Feel good about myself wearing them? Yep! And so comfortable. Very glad i found them. I own a massive amount at this time but that doesnt stop me from adding more. I appreciate the variety and the controlling hold of the fabric.

Date of experience: October 1, 2024

Thumbnail of user donaldp1992
Missouri
1 review
0 helpful votes
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January 17th, 2025
Verified purchase

When shopping at the Fabletics store the "by size" bins were not accurately labeled and I wasted a lot of time trtying to find my size. My biggest complaint is getting all of the ads for New VIP specials. I am no longer a new VIP and again they are a waste of my time.

Date of experience: January 5, 2025

Thumbnail of user andreaj1450
Pennsylvania
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I have been a member for a few months (since August) and I've liked a lot of the items. Some are weirdly sized but the majority are as expected if you check the size charts.

The sales are great but you can't always wait if you want your size. The membership is confusing—it takes a lot of clicks to skip a month of credits, and you can purchase weird things with a credit. Why would I use a $60 credit for a $29 item? I don't know, but fabletics seems to think I will. I'd prefer cheaper items be 1/3 credit or something so I can get three things I want rather than trying to find a bundle that I like/want most of the items in.

Customer support was very nice when I reached out.

Date of experience: December 1, 2024

Thumbnail of user annas3290
Washington
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

What I ordered was average to low quality, and canceling the unwanted membership is very difficult. It's also $60 a month, which I've also had a hard time getting refunded to me. I bought men's athletic shorts. 10/10 do not recommend

Date of experience: December 2, 2024

Thumbnail of user susann820
California
2 reviews
0 helpful votes
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December 16th, 2024
Verified purchase

I felt that their sizing was not accurate for American clothing. Also, had a color substituted that I did not want.
The return was lengthy and difficult and I still don't know if they refunded my money. BEWARE

Date of experience: December 6, 2024

Thumbnail of user spatrick120
California
1 review
0 helpful votes
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December 22nd, 2024

So I was a former member of the membership program for far too long before realizing I did not need a pair of shorts every month, so I cancelled. I was wearing a pair one day when my friend asked for some too, so I bought a pair using a token, which I got once/month from when I was a member. However, I did not realize that using a token would resubscribe me to the membership again, a mistake that cost me $120. Sign up for the VIP program at your own risk!

For the shorts themselves, they're...alright. The pockets have a weird, tacky feeling, which isn't a great feature for tennis when I'm reaching in there to get a ball every thirty seconds on my service game.

Date of experience: December 12, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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