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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user franciscob228
California
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

First of all the product is great. Love the shorts. But the membership is a MAJOR RIP OFF. The whole site is perpetually "on sale" but the $60 I paid for the month only allowed me to get 1 item (which has been severely brought down in price. So I'm paying $60 for what a non member is paying less than half for the same product. I should be allowed to use $60 worth when i use a point. DONT GET A SUBSCRIPTION, but DO buy the product when its on sale (all the time).

Date of experience: September 2, 2024

Thumbnail of user alvaroc90
California
1 review
1 helpful vote
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August 20th, 2024

I am extremely disappointed with this website. There is no cancel button available, which makes it impossible to cancel my subscription directly. Instead, I have to log in every month within the first five days to manually stop the payment from being charged. This is incredibly inconvenient and feels like a deliberate attempt to make cancellation difficult. It's frustrating and unfair to force users into this tedious process. I wouldn't recommend this service to anyone until they make it easier to manage or cancel subscriptions.

Tip for consumers:
They cancel the subscription immediately

Products used:
Subscription

Service
Value
Quality

Date of experience: August 10, 2024

Thumbnail of user darbye1
Ohio
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I really like the styles but I think offering sales to non customers most of the time is so frustrating. I would buy a lot more of those sales were given to current members

Date of experience: September 4, 2024

Thumbnail of user nicoles2747
New Jersey
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

In the process of trying to cancel my membership I was told that I would be transferred to a live agent. This never happened. I waited and wasted my time for nothing to happen.

Date of experience: September 2, 2024

Thumbnail of user lynnea174
Hawaii
1 review
0 helpful votes
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October 15th, 2024
Verified purchase

QUALITY NOW POOR. Focus is now on so-called celebrities and have zero desire to support Kardasians. Will be cancelling

Date of experience: October 4, 2024

Thumbnail of user abigailb500
Iraq
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love fabletics so much but my only problem is the subscription.I would love to partner with fabletics or promote the brand.All the new collections are so bomb.

Date of experience: September 5, 2024

Thumbnail of user aland845
Georgia
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I love the quality and feel of the materials. The fabrics feel very smooth to the touch, so even in hot weather you don't feel like you're going to sweat through the clothing.

Date of experience: September 5, 2024

Thumbnail of user melissiak1
Washington
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

I loved the scrubs. I never got my first set for 19 dollars. My first order was around 60 dollars. While that is cheaper that most, I never received the discounted scrub price as advertised.

Date of experience: September 5, 2024

Thumbnail of user paulinel217
Massachusetts
1 review
0 helpful votes
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October 22nd, 2024
Verified purchase

The staff never knows how to do anything. Typically rude and unfriendly

Date of experience: October 12, 2024

Thumbnail of user edmonj
Georgia
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

The discounts I get for member credits pay for themselves. I can't go anywhere else to get tees and shorts for $10. Plus, the active wear doubles as both lounge and work pants.

Date of experience: September 4, 2024

Thumbnail of user justinm2117
Utah
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I wore the pants three times before the zipper broke. They accepted the return but for pants that claim to be $80+ I expected quality. Cheaply made with a pricey logo.

Date of experience: September 1, 2024

Thumbnail of user mirelab14
Rhode Island
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

I think the service is fine, I usually skip my membership because I don't need new clothing that often but when I do order things the deals are good. They do run out of popular sizes often thought

Date of experience: September 1, 2024

Thumbnail of user victorias1277
Minnesota
1 review
0 helpful votes
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September 12th, 2024
Verified purchase
• Updated review

The quality…the imagination…the colors…used to be so incredible. Now many of the fabrics are easy to snag for leggings or they are like a cheap, glossy swimsuit material.

You used to be competitive with Athleta for creativity and fun for running leggings or even sexy leggings.

What I find offensive? Everyone caters to large women these days but when you have cancer like my mom did, a brain tumor like myself, your clothes often times HANG ON US.

XXS is now the typical thing that America does. "Vanity sized it."
It used to be pretty accurate. Now? I have to take my leggings in from you guys to my tailor. Ridiculous and expensive!

At least with Athleta? They come with a freebie tailor. Might not be quick but it will ACTUALLY FIT.

I love wearing trendy things. I have been an athlete my entire life and relearned to walk twice after two of my brain surgeries. Your leggings that were XXS…? Helped me and so many other combat blood clots.

Your leggings were also great for not setting clots whilst traveling to Europe. I go there for Christmas and to ski and I bring 5-7 pairs and hand wash them to save on space.

Since I only ever take one carryon that says a lot about your product. This is even for skiing for 2 weeks and I use the leggings to battle blood clots with my favorite sport overseas too!

You guys just need to tweak your game and not cheap it out. Girls who love fashion? Will PAY for it.

Date of experience: September 2, 2024

Ordering online needs a facelift. Big time.
May 1st, 2023
Verified purchase
• Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Service
Value
Shipping
Quality

Date of experience: May 1, 2023

Ordering online needs a facelift. Big time.
May 1st, 2023
Verified purchase
• Previous review

Ordering online and trying to get the pieces you are interested in is way harder then it needs to be. Also, somewhat fake merchandising to seem bigger than what it really is. Example: Just place all power holds in one place vs by just ONE color to add more pages and seem like such a big deal. Your not. Why? Because you are trying to hard to BE. Customers like myself who have the means get annoyed and go back to athleta and lulu. Keep it simple silly. It keeps gals like me coming back. Also? I think it's RUDE/SIZE racist I cannot get stuff that fits me in XXS on LIZZO's side of stuff created. I have a brain tumor. No I do not have an eating disorder. Some people actually are thin. Remember that when you only go to size "SMALL" in her line. What message are you trying to relay here have you ever thought about that? It goes BOTH WAYS.

Lastly?

In details of fabric? Being an ex figure skater we never ever EVER used any type of fabric backed with white backing. Elastic wear that is dark on the worn side and white on the inside, washed a few times (properly of course on warm/gentle no dryer) the moment you bend over it literally looks like you sat in snow or paint. Tell your customers if the fabric INSIDE IS WHITE! Since anyone who knows anything? Knows it's cheap, and it isn't worth the measly credit let alone the $49-69 range. Drives me NUTS!

Service
Value
Shipping
Quality

Date of experience: May 1, 2023

Thumbnail of user stevenz612
Ohio
1 review
0 helpful votes
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October 3rd, 2024
Verified purchase

Love all the shorts with one exception; I have a pair of workout shorts with only one left small pocket. All my other shorts are great.

Date of experience: September 23, 2024

Thumbnail of user avaf29
Virginia
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

They sell out of everything so damn quick that even if I manage to buy it before it goes, then I can't exchange it if the size is wrong cause all the other sizes will be sold out. Fabletics lost hundreds of dollars of my money because their items sell out too quickly. It's infuriating and completely drove me away from ordering from them ever again. Also, every single one of their items, at least their tops because that's what I tried, run huge. As someone who normally wears a medium I ordered and xs tank top and it was baggy on me. It's ridiculous. But of course when I tried to exchange it for the right size they were sold out of the other sizes so I just had to return it. I'm convinced their whole brand is rage bait.

Date of experience: August 4, 2024

Thumbnail of user c.t.j
Illinois
1 review
0 helpful votes
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September 13th, 2024
Verified purchase

I like the scrub fabletics; the material of the uniforms were very nice and well made.

The reason that I had to cancel my subscription was because they were too expensive

Date of experience: September 3, 2024

Thumbnail of user machelld7
Texas
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

Great products but shipping takes forever. I wish shipping was faster. But will always pick them over other workout clothes. They last forever and fit great. Wish the bras had padding sewn in though

Date of experience: September 1, 2024

Thumbnail of user emmar690
New Jersey
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I will start by saying that my child loves the clothes. However, I want to warn people this company is a scam. They charge you an extra import tax (not just sales tax!) which is ridiculous! I have never seen this on any other brand.

You have to be a member to get better prices, but when you pay the monthly fee, you don't have access to everything at a discount, only limited items, especially in store.

In addition, when ordering online, I feel like the shipping costs are hidden. I called to question my charges and I had to go through four screens before the customer service person could tell me that it was a shipping charge. I don't mind extra costs if they are legitimate, but when they are hidden, I don't appreciate that.

Date of experience: August 4, 2024

Thumbnail of user elizabethk2181
Colorado
1 review
0 helpful votes
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September 11th, 2024
Verified purchase

It's very difficult to see the offers for new members not being offered to current members. It makes me skip more months due to the high prices and minimal discounts

Date of experience: September 1, 2024

Thumbnail of user cobyv2
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

These are the best. I have nevet worn any that feel this good, and the quality of them is great.

Date of experience: October 4, 2024

Thumbnail of user catharinem26
Washington
2 reviews
0 helpful votes
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August 25th, 2024
Verified purchase

I had a membership for years, cancelled it after not purchasing for several months and the. Renewed after my family grew and my bonus daughters loved their brand. I am still not a fan of some of the changes in the quality but the sweats are the best

Date of experience: August 15, 2024

Thumbnail of user rebeccag1793
Wisconsin
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I have been a Fabletics member since its inception and the clothes continue to impress. While shipping can occasionally take a bit longer than ideal it's consistently worth the wait. If you haven't tried Fabletics try them now!

Date of experience: August 4, 2024

Thumbnail of user tylerr885
California
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I purchased a pair of scrubs at the introductory promotional price and a white coat with my name embroidered on it for my clerkship rotations. All 3 items (scrub pants, scrub top and jacket) immediately began to rip at the seems, buttons came loose/fell off and stitching ripping and hanging loose. I contacted customer service numerous times and the best I was offered was 50% off 1 single item that would be made available at an unknown time within the next 90 days. All they cared about was the fact that I had my name embroidered so it would not be eligible for return, despite the fact that the issues have nothing to do with the embroidery. I received terrible products and they did nothing to help me whatsoever. If you want a company that values you and will make things right if they send you a faulty product I would highly recommend going elsewhere.

Date of experience: August 4, 2024

Thumbnail of user erinc998
Indiana
1 review
0 helpful votes
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September 14th, 2024
Verified purchase

I always try to filter items so only items in my size come up. But whenever I click on an item, it says my size is sold out. Why would I want it to include items sold out in my size in my search?

Date of experience: September 4, 2024

Thumbnail of user kentf115
Iowa
1 review
0 helpful votes
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September 12th, 2024
Verified purchase

There is no way to filter by men's product - and make it primary on my page. Can I set it to see men's first? It's hard to dig through all the women's items to find the men's.

Date of experience: September 2, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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