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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user catherines1604
Minnesota
1 review
0 helpful votes
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August 12th, 2024
Verified purchase

Leggings are great, but the subscription model with expiring credits offsets my feelings about the product.
Why do credits expire- did you get my money or not? It feels like a scam, like the company counts on customers to be too busy to stay on top of it all and they get money for nothing.
Also, not a fan of the 'sales'. For instance, an item may be on sale for $30, or 1 credit (~$50) - so you either take the L on the ~$20 or you pay the $30 out of pocket in lieu of the credit.
Lastly, responded to a fabletics request for feedback and told them I wasn't a fan of expiring credits; that sucks. Customer service responded saying 'you should have read fine print - re: terms of service. Wasn't expecting a response, and I think I would have preferred no response over the condescending 'read here dummy' email I got.

Date of experience: August 2, 2024

Thumbnail of user denisek1146
Florida
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

Fabletics is my favorite active wear. Fits well, durable, comfortable and cute!

Date of experience: October 3, 2024

Thumbnail of user jenb469
Arizona
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Nice items but most things are out of stock in the popular sizes.If you want a set one item is usually out of stock completely or only the larger sizes are in stock. Would like to see better options for sets.

Date of experience: August 1, 2024

Thumbnail of user reginas626
Nevada
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Not what I expected at all. I thought that the leggings would be more soft and have more stretch.

Date of experience: October 1, 2024

Thumbnail of user darwishh
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Fabletics is always very comfortable and fits true to size. Casual or active wear this is my go to

Date of experience: October 1, 2024

Thumbnail of user leed637
Iowa
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

Any big business that uses USPS(a government funded program) for standard shipping let alone anything to save a couple bucks at the customers' expense is a business that won't continue to get my money. There are better shipping companies available. All of them are faster, better, more efficient than the government funded and regulated USPS.

Date of experience: August 1, 2024

Thumbnail of user billm2213
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

This store is probably the best in the west. The employees are so helpful and recognize regular clients as soon as they walk through the door. The amount of personalized service they offer is second to none and I only shop at this store for all my needs.

Date of experience: August 1, 2024

Thumbnail of user feliciag205
New Jersey
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I have received my orders faster than expected or within the date expected. The quality is amazing and I have referred the products to others. I'm very satisfied with all of my items and I am looking forward to ordering more items.

Date of experience: August 4, 2024

Thumbnail of user dianew2114
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The last 4 times I tried to access the site it was down.

Date of experience: October 1, 2024

Thumbnail of user jackiee221
Maryland
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

So comfy and holds up well wash after wash and always look stylish

Date of experience: October 2, 2024

Thumbnail of user sofiah98
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Great quality, would be great if you carried more merchandise so you don't sell out all the time

Date of experience: October 1, 2024

Thumbnail of user carries811
Nebraska
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love fabletics but the only downside is the shipping is way too long. It's a bit ridiculous.

Date of experience: October 1, 2024

Thumbnail of user nikkih309
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have two teenage boys who love Fabletics shorts and t shirts. They have great quality and choices

Date of experience: October 1, 2024

Thumbnail of user je381
New York
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I make a purchase of about 8 items - primarily undergarments. I really liked these items and they were the reason I reinstated my membership. Everything was fine until I received a notification my order was shipped and 4 items were cancelled. I would've appreciated the opportunity to cancel the order or purchase similar replacements rather than just shipping the rest of the order. Customer service reps were no help.

Date of experience: August 1, 2024

Thumbnail of user juliem3206
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I bought these products for the price and for the pockets. The service was good, but there are only a couple styles I wanted. I thought the new styles might keep the pants from falling down, but meh, gravity really likes this fabric. But I do wear them sometimes, just because of the pockets!

Date of experience: August 1, 2024

Thumbnail of user marcush410
Maryland
1 review
0 helpful votes
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September 15th, 2024
Verified purchase

Every item I have purchased has been great quality for a reasonable price! Great customer service as well!

Date of experience: September 5, 2024

Thumbnail of user lulub46
California
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Every item I purchased was great quality and true to size.

Date of experience: October 2, 2024

Thumbnail of user michellew3085
New York
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Great clothes never had a problem ordering and receiving my items

Date of experience: October 2, 2024

Thumbnail of user kellyw1662
California
2 reviews
0 helpful votes
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September 13th, 2024
Verified purchase

Can't wait for my new drip! Have been waiting to see if they were bringing this style of dress back on the site and lucky me I was able to snag it!

Date of experience: September 3, 2024

Thumbnail of user dorenee5
Florida
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Delivery was prompt, everything that I ordered came in perfectly!

Date of experience: October 2, 2024

Thumbnail of user julip27
Massachusetts
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

Sent back multiple times. Never fit right. The whole membership piece is a scam, in my opinion.

Date of experience: October 2, 2024

Thumbnail of user amandaa1789
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I do enjoy the clothes and scrubs, but they make it difficult to get to the place to skip a month

Date of experience: October 1, 2024

Thumbnail of user ashleyh1436
North Dakota
1 review
0 helpful votes
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August 11th, 2024
Verified purchase
• Updated review

The power hold leggings are the best! I have noticed the few newer pairs feel like a little different material though and I have a little hole in the knees of one that's only a few months old so that's disappointing. I love the style but there are a lot of tops I can't wear, I wish they had a few more non crop top type options!

Date of experience: August 1, 2024

Good quality but limited styles
February 1st, 2023
Verified purchase
• Previous review

I love my power hold leggings and the sport bras but all the tops I've got are always so short and it's just how they are. There are so many cute tops I'd like to order or don't because of the length, I can't wait for the crop top trend to be over. If there were better top options I wouldn't have canceled my membership.

Products used:
Leggings and sport bras

Service
Value
Shipping
Quality

Date of experience: February 1, 2023

Thumbnail of user yvettel179
California
1 review
0 helpful votes
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August 11th, 2024
Verified purchase

I think the products are OK. I started my membership with Fabletics May 2020. The products were great and the price for the 3 piece outfits, at the time was phenomenal. It was a no brainer to purchase monthly with my credit and then spend a little extra to get more items. But then the prices went up... Way up! And some of my older pieces started to loose the elasticity around the waist band so I had to start to constantly pull the waist up on some of the leggings. So I switched to purchasing jogging pants instead. To add to this, the quality and sizing on different items has become hit or miss. There's no longer any consistency. And now that the price is so high, I'm only getting 1 item instead of 2-3 for my monthly credits, which is the equivalent to shopping full price with the supposed appearance of a discount. It's just no longer worth it and I no longer love Fabletics as a brand like I did when I started over 4 years ago.

Date of experience: August 1, 2024

Thumbnail of user jeromee69
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I buy items for the entire family and everyone loves the quality

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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