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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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Reviews (11,783)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user laurelm33
Illinois
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Between credits vip credits monthly membership fees and having to cancel via a phone number, if I could burn that company down I would. How purposely convoluted and frustrating can one sit possibly make a purchase? Well fabletics has found the maximum bull$#*! you have to wade through, and THEN to top it off don't even have half the sizes in stock. $#*! this pos site and I'll tell anyone who will listen at work or else where what a pain in the $#*! this site is AND how the one shirt I bought from them already has a hole in it 7days after having it.

Date of experience: June 4, 2024

Thumbnail of user michelineh12
New York
1 review
0 helpful votes
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June 17th, 2024
Verified purchase

I liked the clothes I received but the scrubs I got cause all my other clothes to turn blue when I washed it. There was no warning on there about that happening, usually they put a tag on clothes stating that it may happen. So now my other scrubs are ruined. I had a membership and then cancelled it because what's the point of trying to save money with a membership if it ruined all of my other scrubs which was worth well over $200. Disappointed…..

Date of experience: June 7, 2024

Thumbnail of user shellyd219
Georgia
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

I have been purchasing from Fabletics for a few years now and I never have an issue. If I due their customer service is amazing!

Date of experience: August 4, 2024

Thumbnail of user christined2204
New York
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

The experience with the "membership" is less than attractive. The money that is automatically extracted for the so called membership can only be used for certain purchases, which left me buying things I don't even want to get discounts on things that I think I want. The quality of the clothing is actually as expected for the price. Not great quality for discounted items. The shipping times to get your order is just downright ridiculous. By the time you get your order, you'll forget what you ordered, and if things need to be returned, you can count on the turn around time to get the items that you reorder to be over a month.

Date of experience: June 3, 2024

Thumbnail of user lisaj2368
Arizona
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

First off the the high waisted maternity leggings were the best gift for an expectant woman/mom! I purchased 2 sizes as a gift for my niece so she could be comfortable wearing them throughout her entire pregnancy. It was so simple to do on the Fabletic's website, especially since they shipped them to her directly! I love the merchandise they offer along with the convenience of online shopping!

Date of experience: June 3, 2024

Thumbnail of user suzannem1230
New York
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

When I contacted Fabletics about nearly $1300. Of "credit" - for which I paid monthly "membership" fees, they acted as if I was speaking another language. They suggested I go into a Fabletics store, to get it taken care of. It never happened, and the marketing they do to hook customers into monthly fees should be out-lawed.

Date of experience: June 4, 2024

Thumbnail of user andrewl2237
California
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

In order to get the best pricing, you need to sign up for a subscription model that requires a phone call to cancel. They were pushy on the phone call when I went to cancel. This is a guarantee I'll never order again despite the fairly decent products.

Date of experience: June 2, 2024

Thumbnail of user thomasm5269
New Jersey
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I have order several items and find despite what size I order are often different than what the labels say. In fact, returning a pair of pants currently for the same reason. I ordered two pair of the same size but difference colors and clearly one was much bigger than the size indicated.

Date of experience: June 3, 2024

Thumbnail of user brandono285
Colorado
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I find the membership pointless, you send $60 a month to get a $60 item. There should be more bundle options for members, fabletics doesn't offer many options. On top of that, if your a member free two day shipping should be offered. It's going in ten days and I still haven't received my order. Lastly, 2 for $19 shorts is always offered for customers to sign up for memberships but I never see that deal for current vip members.

Date of experience: May 8, 2024

Thumbnail of user erickaw60
Florida
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

Monthly membership too expensive. You end up not saving anything because the monthly price is so high. I love the scrubs but too expensive

Date of experience: August 6, 2024

Thumbnail of user phillipg221
Connecticut
2 reviews
0 helpful votes
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August 14th, 2024
Verified purchase

I found the shorts to loose. Not at waist but the way it hung. Not flattering Material felt too thin.

Date of experience: August 4, 2024

Thumbnail of user carolyne514
Arizona
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

We've all seen the ads on social media. I walked into the store and greeted by happy employees ready to help. It was a great experience and even more satisfying when the clothes actual fit and form your body. The material is soft yet durable. Sweat proof and squat proof. Dream come true! I'm hooked

Date of experience: May 7, 2024

Thumbnail of user cloisr
Arizona
2 reviews
0 helpful votes
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June 12th, 2024
Verified purchase

I had ordered leggings for a volleyball team and had to make three separate exchanges and I was just amazed at how seamless it was. Joey at your Chandler store was so helpful, patient, and kind. Very impressed!

Date of experience: June 2, 2024

Thumbnail of user heatherm2653
Virginia
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

I was a member years ago and had a great experience. This time around I found the site very glitchy especially on the phone. I never received notifications about skipping the month and once on the site it is not easy to skip. You have to click skip(at which point you think you're done). Then you are shown products to look at and at the end of the page there is a second skip the month button that you must click in order to successfully skip a month of billing.

I was unsuccessful the first time I tried to skip and when I went to use my credit I only got one product. I thought you got to choose an outfit. I could have outright purchased the product for less. I will not be continuing.

Date of experience: June 4, 2024

Thumbnail of user kevins3920
Maine
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

Bought some shorts. Unfortunately, neither pair fit. I returned them but only refunded one pair.

Extra star because the shorts themselves were pretty nice.

Date of experience: July 1, 2024

Thumbnail of user sandraj1618
Missouri
1 review
0 helpful votes
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August 14th, 2024
Verified purchase

It is excellent! They always have great finds. I was shopping for my Mom, she loved the joggers. I will be a customer for a long, long time.

Date of experience: August 4, 2024

Thumbnail of user davidm11519
California
1 review
0 helpful votes
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July 11th, 2024
Verified purchase

I don't care for the charges posting in future. To buy at sale price you register, buy, and cancel registration a few days later recommended by sals associates.

Date of experience: July 1, 2024

Thumbnail of user annap1581
Michigan
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Your men's shorts seem to be great. Both layers of your 2-in-1 men's shorts are stretchy. However, this is NOT the case with the women's 2-in-1 shorts. The inner layer is made of a stretchy material but the outer layer does not stretch at all! And your leggings don't stay up. They slide down and I'm forced to continuously readjust and pull them up. This is annoying to say the least. I am also not a fan of the sneaky $65/ month fee that I have to remember to skip each month.

Date of experience: June 3, 2024

Thumbnail of user lizs670
Illinois
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

I love Power Hold leggings. I have a bad knee and need the compression; wear them daily. I don't wear jeans or shorts or fancy pants, I wear Power Hold. I do wish, however, there was a shorter Capri length. They are, now, too similar to the 7/8.

Date of experience: June 3, 2024

Thumbnail of user alexism821
District of Columbia
1 review
0 helpful votes
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August 16th, 2024
Verified purchase

My shoes are light and very comfortable. I loved the high waist pant and It made me feel good. I would buy high waist and shoes again.

Date of experience: August 6, 2024

Thumbnail of user angelab3317
Virginia
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Ordering is fine, use of site is easy. But this is the second time I've ordered and did not receive a confirmation email for my order. I had to go to the site and search for my order which was not that easy. My old order was there but not the new one. I also could not find a way to ask about my order.

Date of experience: June 3, 2024

Thumbnail of user lorrii
Illinois
1 review
0 helpful votes
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August 15th, 2024
Verified purchase

Love the ordering process all the way to delivery! The company is efficient. The products are amazing and last a long time!

Date of experience: August 5, 2024

Thumbnail of user christopherh1629
Oklahoma
2 reviews
0 helpful votes
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July 11th, 2024
Verified purchase

The customer support team was very kind, quick to respond, and extremely helpful. On top of that they have the highest quality shorts I have seen for the price.

Date of experience: July 1, 2024

Thumbnail of user sheilar644
Oregon
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

As someone who skips months more than not, I find it very hard to do so. There's not an easy way to find the skip month button. I find this very frustrating and it makes me want to cancel every month.

Date of experience: June 3, 2024

Thumbnail of user jamies1498
Oklahoma
1 review
0 helpful votes
  • Send Message
June 13th, 2024
Verified purchase

I have a subscription and it cost $59 (equals 1-credit)a month for said subscription but when a special/sale is happening it cost me 1 credit for something that is on sale for say $24. It was explained to me that I can only use a credit on the original price of $64. What does it matter if it's on sale or not. The credit should be able to be used on the sale items at the sale price so I should only have to use a little Les than a 1/2 credit on a $24 item. The subscription limits your purchases to only the stuff $59 and above. Not very fair if you ask me.

Date of experience: June 3, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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