Fabletics

I ordered a pair of men's shorts. Just received the SECOND replacement shipment and they still got it wrong. You think for these prices, they'd be able to correctly process an order form. The difficulty is in both the size and version of the product...I want a M size and unlined. So far, I have now gotten a M lined and a S unlined. Just giving up at this point...

At this point it would have been cheaper just to have bought a new wardrobe at Lululemon. This company targets people on their first "VIP" purchase with great deals and you think you made a steal. WRONG. If you forget to "skip" your monthly membership you get charged $50 for a member credit. The website rarely ever had any sizes other than XS or XXL if that. ALSO, if you use a member credit they charge sales tax on that item. You also have to be very direct to get your membership cancelled because the sales people are very pushy for you to keep your membership. They only let you cancel the membership over the phone which is a red flag in itself. Do yourself a favor and never get involved with this company.

Everything I've purchased is a great fit and value.
They are very comparable to the much higher end
Activewear. The app is a breeze to navigate.
Big plus if you live by a store. The customer service reps there are super knowledgeable!

I purchased a pair of pants at the store and did not realize they were slim fit till I got home. Took them back to the store and they had to order a pair for me because all they sell in the store are slim fits. They placed the order for me and I received the pants in 10 days just like I was told. Pants fit and are super comfortable.

I received somebody else's order. It was all men's clothes. I was pretty disappointed considering how excited I was to receive my order. I called customer service. They were pretty great. They emailed me a return shipping label and reordered my order. One of the items was sold out already. I was told I would be given a credit to buy something else. I do not see my credit on my account yet. I still have not received my order. I believe I placed my original order on 4/19. Today is 5/7.

If you're looking for a lord of the flies type experience for your littles then you are in luck. Parents not parenting, spending all their time on their phones while their children run around like possessed little feral demons. There were several safety issues there as there was no staff monitoring play areas, and I even saw some kids playing in the hand sanitizer. Definitely won't be going back there.

Unfulfilled order. Tried to rectify with customer service. TWO representatives hung up on me
Disgraceful.
Package has been in the same location for two weeks with no progress towards me.
Please deliver my order or fully refund my credit card.

Extremely dissatisfied with this company. I became a VIP member and after 3 weeks of waiting for my order and 3 calls later the call center tells me they can't refund my order because it hasn't been 20 business days and to call back then. How many times does one have to call a place or wait to receive an order? Tracking number changed the delivery date 3 times and every time I call this company I get a different story. Lies..

I have loved the clothing items I have received so far but speaking with customer service has left me disappointed and frustrated. I have been "hung up on" twice because they did not want to deal with addressing my question.

I'm a Lululemon shopper and have been for years but their clothing quality has significantly gone downhill in the last few years. I saw a feature one time on the news regarding post-pandemic shopping for work out clothes and Fabletics was mentioned among others. So I gave it a try. I mainly work as a sports physical therapist so most of my clothes have to be athletic fitting and should have room to move around in, yet be professional looking as well. I ordered their Men's polo shirts and socks. I am very impressed with the quality of the fabric and how it feels during my work day in the clinic. I've gotten compliments already just from its fit and the stylish design. I then ordered the modern classic fit pants, and 3 more polo shirts! I highly recommend giving this product line a try. Don't let the VIP subscription deter you- you can skip every month with no limit anyway. I never pay the monthly, but I just buy what I need when I need them.

I returned four items to Fabletics for a total of $85.04 USD. I requested a return to my credit card. They gave me a total of $14.95 USD in store credits and that was it. I had to contact them four times to get my full refund. Each time they told me I requested "no refund". Why would anyone request no refund on returned items? That is theft. Stealing $70 of my money is also theft. My returns were never worn, returned within 30 days with tags on. After the fourth attempt I received a partial refund. This company is corrupt. I'll never do business with them again.

They invite you to subscribe to VIP membership to get certain deals. However, it is not a simple process to cancel your subscription and the monthly fee is $50 if you don't skip it. You have to chat or call them to cancel. There was one time I was kicked out of two chats right after I asked for my account to be cancelled.

(I'm not a bot btw i actually do like rocking Fabletics a whole lot)
Great shipping time: Less than 10 business days, with great communication
Great quality: No matter how much I wash my Fabletics clothes, they never lose their size, or quality.
(I've also ordered from Fabletics 2 other times in the past, and these items are still great to this day as well)
Great offers: Everyday they have new excellent offers that fit into your budget.

I never in a million years thought that my order would be cancelled only and only because my billing address is listed as one thing and I was shipping merchandise to my alternate address in another state. To add insult to injury not only was my order cancelled but my account was suspended for what will be 72 hours. Who do FABLETICS think they are... its best I take my business elsewhere and spread the word. I've spent thousands of dollars with this company.

I love Fabletics VIP sales - their Powerhold leggings and shorts are my absolute favorite for distance running / spin class / lifting / all the things. Awesome sale prices to stock up? YES PLEASE! BUT... when I already know exactly what I'm looking for (because I already have like 4 pairs), and the website instead shows me everything else except what I ACTUALLY want... or only shows one or two colors of an item (even after clicking on details) instead of all the color options in the same place, and the limited filter/search functionality doesn't help... not great. Every time, it takes 5x longer than necessary to accomplish what I came there to do -- give you my $ to get the products I as a loyal customer want more of. How is intentional inefficiency providing a good shopping experience? Please add better filter and search options and provide a streamlined efficient process for those of us who to like to shop with purpose instead of aimlessly meandering every aisle. Thank you!

Fabletics have the best quality in scrubs and active wear. Prices are a little too high but the VIP is very convenient. I am obsessed with everything I've been getting!

Please do not use your card to buy from this company. They are fraud. After your first purchase they will continually talking money from your account. I have lost hundreds before my bank Natwest stops them. If you are the type that doesn't check your account regularly, you had it.

Overall, Fabletics has a great selection of activewear and such. I gave it four stars because the member credits increased in price making it not as beneficial as just buying an item outright. In some cases, you lose money by using a credit because it could be cheaper than the credit cost. Fabletics used to have many more options for sets as well... not so much anymore (or not able to update any part of it)

The clothes are amazing. Love the fit, colors, and styles.

My only complaint is the time it takes to get an order. I'm probably used to Amazon. Most orders take at least 10 days.

It was not the problem with representatives. Your company policies are horrible. And they cannot work beyond that.

You display a price and checkout another price so bad not trust worthy at all.

I hated the experience of purchase with you guys….

I bought a running bra and tshirt and the material used for both items was very soft and felt great on. The employees were very helpful and it was overall a really nice shopping experience.

Deceiving tactics. Will show you awesome savings and deals without telling you that you need to pay a membership fee of 59.95 in order to get the discount. Terrible way to market a business. I was super excited to try some of these but after seeing the super deceitful tactic.

Do not recommend shopping here just based on that fact alone. Even if the membership offers good deals and you plan on buying from them for months on end, the way they sell the membership to you should be enough to show you how they operate as a company.

The discount you see in the picture is only applied if you purchase their membership for 60 dollars.

Their new membership program is the most stupid and huge waste of money ever. It used to be a monthly membership that's dollar-per-dollar, but now it's $50/month for 1 measly Member Credit. I skip months now but my previous $350 worth of credit is now 7 "Membership Credits". But there's sales so frequently where outfits are $25 so if I use my "Member Credit" (which I technically already paid $50 for!) I'm LOSING money. PLUS you still have to pay for Sales Tax + Import Tax additional out of pocket. What's the point of having a VIP membership? Nothing. It's really frustrating.

Only reason it gets 2 stars is because the outfits are comfortable.