Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Did an online order... 75% of the things we didn't like or didn't fit right. Cant return it without going into a store that is not close to our house. Hate the membership club I don't know how to get out of. Will be blocking your company from charging my card
Date of experience: November 2, 2022
So far it's been hit or miss with the sizes and fit. Not having a store makes it really hard to try something on because shipping usually takes forever. For this reason alone, I'll probably just stick with Lululemon for my athletic gear.
Date of experience: March 1, 2023
Hello Benjamin,
Thank you for sharing your experience with the products you got from us. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
Horrible quality clothing. See through leggings, terrible texture on shirts and bras. The designs are cute and the sale prices are tempting but overall, you're better off spending a little more to get what you pay for. Would never shop here or refer ever.
Date of experience: September 9, 2018
Hello Daniel,
We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our member service team will contact you shortly.
Best,
Ivy
As a woman with a larger chest I like that you fear your company towards fitting all sizes. Although your sports bras fit fun in the store then are not functional long term. Most of the bras pull at my neck making it very uncomfortable to wear.
Date of experience: November 4, 2022
Hello Marissa,
Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.
Best,
Zeth
Just now caught this. Ordered one outfit last year and they started to charge me monthly $50 which racked up to over $600 for NOTHING. Please do not order from here. Once they get your credit card they won't stop charging.
Date of experience: March 11, 2016
Love all of my gear, and customer service experiences with the company.
(Sometimes I am not able to use my discounts or rewards as they are advertised and that is disappointing, but otherwise, no complaints)
Date of experience: September 1, 2022
Hello Heather,
Thank you for taking the time to leave a review. Your feedback about our offers is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark
I absolutely love these shorts. So comfortable. Easy to clean. Great construction. Got them at terrific price but the monthly membership is too much money for me and I do not buy clothes on a regular basis.
Date of experience: May 1, 2023
Hello Christopher,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the VIP membership. Our Member Services Team will reach out to you right away.
Best,
Allison
Do not ever buy anything. They seem not expensive at first but then they will charge you $68$/month and you can't cancel the payment. Biggest fraud ever, plus the legging are ugly as $#*!. I $#*!ing paid over $300 because they're charging me every month. With 300$ i could have bought 4 Lululemon's leggings which is so much worth it.
Date of experience: November 10, 2019
Hello Emilie,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, someone from our Member Services team will be contacting you within 48 hours to assist you.
Best,
Daniel
Every time I order from Fabletics, it takes at least a month for my items to arrive. Tracking info is never updated. Chatting with support isn't helpful because they don't know where the items are either.
Date of experience: March 1, 2021
Hello Jamie,
Thank you for the feedback! We are sorry to hear about the inconvenience you have experience concerning our shipping service. Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane
The leggings and shorts I ordered are such low quality; there is no way I ever would have paid full price without the new member discount. They're uncomfortable and not squat proof. They remind me of something I'd buy from Ross or WalMart.
Date of experience: August 1, 2021
Hi Breanna,
We appreciate your feedback on the quality of the leggings! We will be contacting you via email within 48 hours for assistance.
Best,
Cathy
I was not aware that I was getting involved with a " membership" and now I'm out almost $900! They just kept charging my PayPal account. When I accepted the first discount I didn't read closely and I didn't notice the $49.95/ month charges for quite a while. NOW my credits ( whatever those are worth) have EXPIRED. So, money loses its value somehow. Plus, I was charged twice in July. I attempted to call. I waited over 17 minutes while being informed I was # 73 in the queue and my wait would be less than 3 minutes. This was after I tried 4 times to "chat" online. The chat took several minutes to connect, only to lose connection. I am sick about this and I cannot get any assistance. I'm not even sure if I actually cancelled my membership or not. The website account info is a nightmare to figure out. Do Not Join Fabletics
Date of experience: July 13, 2020
Hello Kerry,
Thank you for writing a review! We are sorry to hear if you disliked the VIP Membership works. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
These are by far the best pair of pants I have ever owned.
They stay in place through vigorous physical activity. Also very comfortable when sitting for long periods of time.
I am a beef cattle farmer and once I found these joggers I havent worn anything else under my overalls all fall!
Date of experience: December 2, 2022
Hello Allison,
Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!
Best regards,
Chad
Be careful with this place. Their products are great, no issue there. However, they automatically set you up on a monthly billing cycle after your first purchase of 54$. Once I realized that I already lost the money I "saved" from the online deal they gave me.
Date of experience: December 1, 2022
Hello Brad,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our customer's needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
After ordering power hold 7/8 leggings, I purchased another pair that was poor quality, thin, and itchy fabric. Getting in touch with customer service is a lengthy task, and by the time you return items they are likely to be sold out of what you want. Good business in theory, but quality doesn't stay consistent with pricing.
Date of experience: September 26, 2020
Hello Laure,
We are sorry to hear about your negative experience with our products and service. We always strive to improve our services and feedback like this from members are very much appreciated. Our Member Services team will email you within 24-48 hours.
Best,
Chad
The cute stuff I would like to purchase is never in stock. I totally understand the marketing advantage of how a limited amount of an item creates urgency, but I've been to your site more than a dozen times to look for ways to spend my credits and left the site not making any purchases. If my only choices for my size (L-pretty darn mainstream) end up being olive green or rust one more time, I'm going to stop my VIP membership. There were two times I did try to buy some basic black leggings & mens shorts that appeared to be in stock (Black Friday & a date at the beginning of Dec.), but during checkout I was not able to "verify" my physical address. It most likely was a software problem as I've purchased and received things from Fabletics at this address before. Bummer! I like Fabletics' products and would like to actually buy them.
Date of experience: January 19, 2022
Hello Elizabeth,
Thank you for taking the time to share your feedback regarding the availability of our items online. Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you right away.
Best,
Mary
Everything came arrived almost perfect one of my joggers has a hole in the pocket so I can't put anything in there. Other than that little hiccup I'm satisfied and will use their products hopefully with no more holes in the clothes
Date of experience: January 4, 2023
Hello Jeffrey,
It is with great regret that we received your feedback regarding the item that you've got. You deserve only the best service, our Member Services Team will reach out to you right away to help resolve any concerns you have.
Best,
Lia
Terrible! Got roped into an "Exclusive" Membership! Absolutely NO followup on their Orders. Told me the order would be there TODAY. Never showed, Next day never arrived, a Week Nothing! I had to call them to find out where it was! Nothing about "your order will be delayed" or anything! You are just left wondering! UGH! They want their money up front and then to Hell with the customer!
Date of experience: September 1, 2022
Hello Dirk,
Thank you for taking the time to provide us with your thoughts on the VIP Membership. We are continuously striving to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.
Best,
Renz
Their products are crap. Worn and washed maybe 3 times and stitching is coming undone. They won't stay up above my belt line on the back and I have a normal not overweight body. Bad design, Chinese crap, don't buy. It takes about 20-30 minutes waiting for responses from idiots to cancel your monthly plan. These people are scammers.
Date of experience: October 1, 2021
Hello Bradd,
We are sorry to hear if you are unhappy with our products and services. We will contact you within 48 hours for further assistance.
Best,
Nelle
Fabletics products are high quality and comfortable. I do find the automatic renewal every month too much. They don't give you enough time to cancel & I think the subscription should be quarterly, not Monthly.
Date of experience: September 4, 2022
Hi MaryAnne,
Thank you for sharing your feedback regarding our products and the VIP membership! We always like to know what our members are thinking so we know where to improve. Our Member Services Team will be contacting you immediately.
Best,
Kim
There's no experience like the fab-fam. I've tried so many different brands & fabletics has quickly became my all time favorite. Great quality, best prices & can always skip the month. Never had an issue with their super fast customer service. Packages arrive through USPS & will never go missing. Love their monthly VIP sales, I just can't get enough
Date of experience: April 2, 2023
Hello Janeth,
We're thrilled to hear you had a positive shopping experience with us! We make every effort to provide great products and services! Have a wonderful day!
Best,
Allison
I've had no issues with placing orders, receiving them on time, sizing, or anything major.
My only complaint is that there are not a lot of colors in my size. I've been waiting for the 5 inch small light blue shorts to be restocked since I created my membership.
Date of experience: February 17, 2022
Hello Matthew,
Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible. Our member services team will get in touch with you right away. Thanks!
Best,
Renz
Always easy to order. Everything arrives rather quickly. Love the apparel! Every piece is high quality and lasts forever! My daughter and I have a great collection of Fabletics including shoes! Shoes are the only thing that have worn out so far after approximately 500 walking miles!
Date of experience: October 3, 2022
Hello Jennifer,
Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!
Best,
Renz
Wanted to purchase workout gear for my hubby from their new men's line. Either out of stock or not in stock for men who wear a larger size. Also the women's line is very repetitive, with mainly leggings and sports bras.
Date of experience: July 1, 2020
Hello Teresa,
Thank you for sharing your feedback regarding the availability of our selection! We value your feedback. Our Member Services team will be contacting you within 48 hours for further assistance.
Best Regards,
Nelle
I bought 3 different types of leggings all 3 were so thin you could see my underwear! How ridiculous! They looked great but not made well at all! My first pair "the luxe" got a whole the second day I wore them! Never buy from here and don't recommend to anyone! Garbage!
Date of experience: January 1, 2023
Hello Hope,
Thank you for writing a review! We value your feedback on the quality of the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Renz
My son wanted these shorts and absolutely loves them. The are good quality and fit well. I was less than impressed with the monthly membership fee, it's a shame as we probably would have ordered more things
Date of experience: January 1, 2023
Hello Jill,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Heather,
Thanks for sending your review! Your feedback about our product sizing/style and the return/exchange process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.
Best,
Zeth