Fabletics

The clothes I like are never available in the sizes I need, every style is crop (some people like their abdomen to be covered) and only one or two items I've received have fit well. Customer service is somewhat lacking as well.

I placed my order back on July 27,2023 and to date have never received it. The tracking number shows it shipped on August 1st. I called customer service several times and was lied to and mislead. Everytime it would be just enough time has not elapsed. Where is this order coming from, the moon? We are two weeks in and still no order and of course no real answers. No one ever offered to replace the order and expedite it to me. I will take my money elsewhere.

I bought an outfit for my granddaughter for Christmas only to find out when I got home there was a 30 day return policy. This doesn't work when I am trying to do early Christmas shopping. In addition, there was an additional "Tariff " tax of 3.75%. I get that things are more expensive especially when they are imported. Just incorporate it into the price!

Membership is a scam, especially for men. 55$ for a credit to redeem for a 20$ shirt… doesn't make any sense. But then you probably would say, we have outfits available to bundle and save, but you only have 3 different outfit options for men… usually with the same shorts. So how many outfits of exactly the same design and choices can you have before the member credits are useless. Then on top, they offer 70 and 80% discounts for new members but never offer anything for actual members. All just a scam in my eyes after being a member for half a year. Love the products but hate the business model.

I purchased workout clothes to wear while cycling in the summer, but it took over a month for them to arrive, so it was a different season by the time they arrived. The ship date just kept getting pushed back. Support was not sympathetic and refused to help me cancel. Would not recommend.

It is super unfortunate that the site and customer service are so bad because the actual products are nice. They have cancelled my initial order twice for inexplicable reasons and then charged me as a VIP. Seems like the initial 70% offer is a bait and switch. Not returning or recommending this retailer.

I purchased 2 pairs of leggings for $24 as part of a sales promotion, but what I didn't realize was that I had become a "VIP member" as soon as I entered my credit card information. Unbeknownst to me, I was paying $65/month in membership fees to the tune of almost $700 over 10 months! I had no idea and when I went to cancel, I had so many issues accessing the account and there were no cancelation options. It took me 3 hours to figure it out, and I had to wait in a queue for the rep to phone me back. The 2 pairs of leggings were way too small, even though I ordered a larger size, and they ended up costing me $350 each. Do not buy from this shady and unethical company. This sort of business model is disgusting, especially when endorsed by a wealthy celebrity who's never had to worry about paying her heating bill in the middle of winter.

Now when it comes Fabletics, they are the best rather you're ordering online or shopping at the store! I am a curvy woman and their leggings fit so good and look amazing! Sometimes I wish they had more colors on signature sets but no matter what they look damn amazing!
Thank you Fabletics!

I was given a gift card from a loyal customer. I do not share her love for fabletics. Their clothes are never true to size. I've spent most of my gift card on shipping alone. I'm trying to use up the funds (& not just on shipping costs) so I can unsubscribe to the endless "sale" emails. If their items are all worth an eventual sale, why not just reasonably price them to begin with?

Bought about 6 pairs of tights and 2 tops for the Gym. Could also be worn for fun and relaxing!
All fit well, colors were great. Delivery was quick as well!

If you're going to join make sure you understand the rules. The people complaining are obviously slow. Fabletics makes it very clear that you're signing up for a 'subscription' service. I skip most months and I'm not sure why people are finding it difficult to do so. Sorry, but you have to be pretty slow not to find the ONE button/link that allows you to skip... I have never been charged without my authorization.

I make my orders during times that fabletics has sales (maybe twice a year?) although these are getting more sparse. The quality is pretty great on the leggings but questionable on tanks and jackets.

I found the concept interesting thus decided to give the service a try. However, I was not happy with the quality of merchandise received and decided to cancel the membership. The materials were thin and low-quality (had a hole develop in a shirt during first wash!). This is where the trouble began. Good luck cancelling! No one ever answers the phone. Tried calling multiple times and despite being on the phone for hour+ I never got to talk to anyone. Tried different days, different times, same story. However, if I tried calling pretending to be wanting to make a purchase, voila, someone answers. However, I knew that was too good to be true - as that person "was not authorized to make membership cancellation". A complete SCAM! Save yourself frustration and buy your leggings in TJ MAXX/Marshalls. You will get far superior quality and save yourself a headache of trying to track someone down for cancellation.

I've been a member since 2016 and absolutely love the products! Since then I've only had 3 issues out of many orders, but their customer service was very helpful and effective. More often than not my orders are fulfilled smoothly. The workout attire is comfortable, cute and durable; I still have some workout tights and sports bras from 2016. IMHO, it seems like the styles and materials have improved over time. Other than the workout clothing the no show underwear and socks are awesome! The no show underwear is true to its name and I have not been able to find any other underwear like it, there actually are no seams when I wear tights or form-fitting dresses/skirts.

Kate Hudson needs to step out of Hollywood into the real world where people don't buy 50 bucks of exercise clothes EVERY MONTH. Not to mention, it was only $100 later I realized I was quietly being billed 49.99 a month for a "VIP Membership" - for what? To get some email spam? Which clothing company does this? There are a million options and most better than this. This is a sneaky scam and my opinion of this company and it's founder are in the toilet. Stay away

I'm giving Fabletics 2 stars because their legging quality IS good. However, their VIP program is incredibly difficult to get out of, and they will charge you a 49.95 credit if you don't respond to an email by the 5th of every month. Those credits can ONLY be used in 49.95 increments. So, if you want to buy 2/$24 leggings, you can't use the credit. Their customer service is trash.

I should have known better, I read the reviews, but the outfits looked so unique and cute and I hate paying the high prices to the competitors, but even on my first experience shopping what looked to be great deals, was not exactly the case, as once you see your cart and attempt to pay, you don't get that low price for all your items. Total scam. Why did I not back out then? I bought several items, half of which were a big fail, but since I bought on clearance there was no returns. Once you sign up, if you forget to log in to "skip" then you rack up membership points, oh but you can't actually use those membership points on the super sale items. Also, they have very poor inventory, tough to get your size. But I can't cancel my membership until I spend all my membership points otherwise I have to pay non-member prices which are totally out of line. Stay away!

I love their leggings but their VIP service is quite a scam. You used to be able to redeem your money spent when buying clothes. Now if I want to redeem the money I've paid monthly it counts as "1 credit" so I could buy a pair of $30 shorts and have to waste my $50 credit. I've paid into this for years but plan on cancelling now after this change and seeing as my credits expire.

The shorts are not made from the same material they used to be. Now if you're wearing a light color short and sweat in them, crazy I know, then you will be carrying a nice sweat stain the rest of the day. Oh just return them? No, all products must be returned with tags in place and product unworn.

Thieves and liars, and I have been a VIP member for years. But suddenly you can't even use your own money (£44 if you don't skip, each month) for the sales. I can live with being slow, but not being able to spend my own money how I choose? Who do these people think they are!

I bought a pair of leggings. They arrived. They were great. No problems. Just over a month later, a charge shows up on my credit card for $60.

What?

I figured it was a mistake so I called. They tell me I signed up for their VIP Membership when I made my purchase. Umm. No I didn't. What are you talking about?

So sneaky. I've bought lots of stuff online, so I've some experience with the process. I can tell you without a doubt the subscription process was so subtle that I had no idea.

Supposedly I'm getting a refund but after reading the reviews here, I'm skeptical its going to arrive.

I was unsatisfied with how long everything took to arrive. It took around 3 weeks to get my package, I didn't necessarily want to return an item that I had wanted for a smaller size due to the wait I will experience (first world problems I know). Blame Amazon for making me a princess, but it would be about 7 weeks I'd be waiting in total for what I really wanted, if I exchanged.
Quality is great!

You'll never get your items in time, no mater if paid for fast shipping or not. And when contacting customer support if you bring up you had paid for premium shipping and it mentions 2 days shipping in the website, they just don't answer anything and you are eventually kicked from the chat site.

It is too hard to deal with the monthly opt out function, I was away on vacation and missed the deadline then it was a nightmare to get my money back let alone try to spend what was not refundable, I would never recommend this program to friends, BTW I am still waiting for the refund I was promised. What's up with that?