Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
Proactively asks for customer feedback
This company does not typically respond to reviews
Both sets of leggings began to pull up after the first wear. In addition, the monthly membership and the difficulty cancelling is painful.
Date of experience: January 1, 2025
Had to call because my item took weeks longer than originally told. When I called to inquire they said I had to select a new color because they no longer had the item I ordered. Disappointing experience.
Date of experience: November 7, 2024
Very nice leggings, were a little big. Will have to order a size smaller next time.
Date of experience: January 3, 2025
While I can't remember that order specifically, everything that I've received from Fabletics has been very good. Well made and great fit. I just love the clothing. Others that see my gear and give me impositive comments.
Date of experience: November 1, 2024
Still charged even when skipping the month. No workable solution when attempting to contact customer service.
Date of experience: January 1, 2025
I love shopping at Fabletics for good quality clothing. I hate that sometimes they are so popular that things are sold out. I love reading reviews to know the fit and knowing that everything is going to wash and wear well.
Date of experience: November 4, 2024
They offer special prices for their shirts but are not clear about the ultimate price. They offer a substantial discount but are not clear of your future additional charges. They are quick to ship the item selected and charge the special discounted price. They turn around and add an additional charge to your method of payment which is more than the offered price for the item received. You try to contact them but they do not have a good customer service because you try to contact them and it is always busy with no alternative way to question them and for them to explain the charges over the offered discount price. I had to file a complaint with PayPal and they show the tracking number of the original shipment to justify the additional charges. I do not recommend you do business with them.
Products used:
Wrong size shorts ordered even they were ordered according to their size chart. They were to small.
Date of experience: November 5, 2024
The clothes are the most comfortable clothes I have ever purchased and worn! The cool weather pants are great for winter as I like to wear these year round! The ordering was very easy and the clothes arrived right on time!
Date of experience: November 5, 2024
The clothes are the most amazingly comfortable I have worn from their bras and panties, workout clothes, or swim wear I have found my go to brand! They have amazing deals and it's so easy to turn on and off your membership.
Date of experience: August 22, 2024
I do like their items, I do get frustrated though how the sizing varies quite a bit and the colors are sometimes off. Like I'll get 2 jackets in XL and one will fit perfectly and the other is huge, and wasn't meant/advertised to be oversized. Or I've gotten 2 shorts and one was much larger. I really like their clothes, but the discrepancies or frustrating.
Date of experience: November 5, 2024
I LIVE Fabletics. I've been a loyal customer for a decade, and wouldn't consider another brand when it comes to athleisure. The value and quality are spectacular, and the variety in styles and color are great. That being said, I feel like every time I place an order their sizing changes. If I lined up every piece next to each other there would be no continuity, and I feel like the sizes get bigger each time I order. Don't get me wrong, I'm not upset at needing a smaller size, but I wish that there was more consistency. I find their return process cumbersome and I find myself keeping things that are far too large to avoid the inconvenience of exchanging for the correct size.
Date of experience: November 4, 2024
All of the items in my order were high quality, on trend pieces that are both comfortable and stylish. My order arrived quickly and I would highly recommend Fabletics to my family and friends based on my experience!
Date of experience: November 4, 2024
I didn't like the pillow I thought it was to thin and could not sleep on my side with just that pillow.
Date of experience: January 5, 2025
I love the athletic clothing from Fabletics. I have swapped out all of my gym shorts and shirts for the Fabletics clothing line. My wife has also replaced all of her leggings and sports bras because they are so comfortable and look great.
Date of experience: November 4, 2024
Most clothes fit well but trying to return things is a huge hassle. I would never buy anything from this company without having the monthly membership.
Date of experience: December 1, 2024
I've been a Fabletics customer since the beginning. The quality and fit of the women's clothing has definitely dropped over time. I've returned the last several orders, and I'm pretty sure I'll be cancelling. The men's lined shorts are great, though, and a solid value.
Date of experience: November 1, 2024
Happy with the merchandise I'd ordered; however, about a week after receiving my order another charge of $60 showed up on my charge card. I called and questioned it and was told it was a charge/credit against my next purchase. The clause was HIDDEN in the fine print of their contract. The person I spoke with said he'd close my account and try to cancel the charge, but it has not shown up on my statements since then. I've also tried to get into my account, as I was told I could, to verify the charge/credit and possibly order items to deplete the monies but I couldn't. I also attempted to file a fraud claim with my card company and they denied it because of the original purchase was valid.
Date of experience: November 5, 2024
It has been good overall. I love the designs but depending on who is designing for you the material changes and for some of us this does not work even when we love how they look on a perfect model. I will request to be true your quality and material regardless of who is designing for you.
Date of experience: November 1, 2024
I like Fabletics' products, and they are a great value. I also like the continual introduction of new products. However, the website was being increasingly difficult to navigate. Traffic was very high, and it would take forever for pages to load, and they would eventually time out. I don't have this problem with other sites - just Fabletics. It got to the point where I ended my membership as it wasn't worth it to spend time trying to get a page to load whenever there was a deal going on.
Date of experience: November 1, 2024
For the most part I am always happy with the Fabletics experience. The ease of ordering, the quality of the product and the color choices are always great.
The bra tops do not outlast the leggings from a wear and tear standpoint. I love pockets on all of my bottoms- make more! And I love the addition of the cargo pants this past year. So comfortable and easy care
Date of experience: November 1, 2024
I had multiple missing items on my order and even on my reorder things got missed or the wrong colors were sent.
Date of experience: January 2, 2025
The membership is predatory. You get signed up without even realizing it. I made a purchase and the prices were very low with a $59.95 membership. I read through the disclosures and it said you can cancel any time. So after one month membership, I called to cancel. I still had points or credits (it's so confusing) the customer service rep told me that I could use those points even though my membership was canceled. I went around and around with the rep to make sure I understood. He assured me that the membership was canceled and I would not get billed for October. Well I did get billed for October so I called CS again. Both reps did not listen to me at all, they just tried to give me more benefits, discounts for staying on. I am so frustrated. There must be some loopholes the company is takin advantage of in it's disclosures but they should be shut down for predatory practices
Date of experience: November 1, 2024
Bought the short size pants. I am 5'2" and the short pants were still 7 plus inches too long. Now I am stuck with nothing to buy and unused credits. Reached out to customer service and they were worthless. Just sent generic replies without reading my complaints.
Date of experience: November 1, 2024
I have walked 5 miles a day every day for the last 3 years and all I wear is Fabletics shorts or pants! Need I say more?
Date of experience: January 1, 2025
I like the clothes but not the membership rules, too confusing and having to skip every month makes no sense.
* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 4, 2024
I love the products but having to skip the membership every month that I don't plan on buying something is extremely annoying.
Date of experience: January 1, 2025
While I love the one of the pair of pants I have received, twice now you have sent me the wrong size on the return. The order clearly says the correct size but the wrong one comes. Once I sat on hold for over an hour and another I drove over an hour to exchange. Both times wrong size arrives. Now I have to do it again. So yes I am aggravated as hell.
Date of experience: November 5, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.