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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,776 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,730
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,776)

Rating

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user violaq4
New York
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

Mostly everything I have purchased has been of good quality except for a green jacket that was too big (I had to give that away). The brown top which I purchased and returned was very snug. Uncomfortable in the arm and across the top breast. I was surprised because everything I have purchased so far has been true to size.
I recently purchased a winter white sweatpants and I had worn them home on a two-hour plane ride. They look like I have had them for two years. They have lint balls on thigh area along the front of the pants. What a waste of money (Smh). Other than that everything I have purchased from here has been great!

Date of experience: November 1, 2024

Thumbnail of user geoffreya121
Massachusetts
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Membership has been super convenient. The quality of the clothes is terrific. Only wish there was more supply of some items. They sell out so fast.

Date of experience: December 1, 2024

Thumbnail of user brianah123
Massachusetts
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

None of the clothing was as described.
Fit, material etc. very disappointed that is why I canceled my membership.

Date of experience: January 1, 2025

Thumbnail of user jenng729
California
1 review
0 helpful votes
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December 13th, 2024
Verified purchase

I ordered leggings and yoga pants for my 11yr old and never thought they would fit so well. Thank you Fabletics!

Date of experience: December 3, 2024

Thumbnail of user vanessaw699
Florida
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Sports bras are uncomfortable and leggings are so-so. Side leg pockets are nice but I can't say that its worth what is paid for each item to be shipped from overseas.

Date of experience: November 4, 2024

Thumbnail of user johnh14916
Georgia
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Not sure how competitors cannot get the compression shorts to fit, while Fabletics has the perfect fit for, what seems like, every body type. Thank you!

Date of experience: November 5, 2024

Thumbnail of user ilianav21
Illinois
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Fabletics has the most warm and comfortable leggings I've ever had. They have a variety of color and they come in many different styles.

Date of experience: December 1, 2024

Thumbnail of user evelyns1441
Maryland
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I have yet to be disappointed by any apparel I received! Whether I'm working out, traveling, running errands, or sitting at home…Fabletics is my go to!

Date of experience: November 4, 2024

Thumbnail of user sofiam252
Oklahoma
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Worst customer service and overall just terrible experience. Canceled my membership and will try to not shop here anymore.

Date of experience: December 1, 2024

Thumbnail of user davec2553
Georgia
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Every time I look for pants on their site, they are always out of my size. I have VIP credits that I can't use.

Date of experience: December 4, 2024

Thumbnail of user maryannd598
Illinois
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

Placed an order and waited 3 weeks. When I tried to find out what happened I was told that order had been returned!
I called and spoke with a representative who refunded my money but I never received any other information regarding my account.
Cancelled my membership.

Date of experience: October 16, 2024

Thumbnail of user alyssap324
Illinois
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

I've been shopping at fabletics for years. This is the second time they've sent me the wrong item. I was told they were going to correct the issue and send me the correct items. After weeks of waiting, nothing came. I asked them what the issue was and they said they were waiting for me to send back the items. I was planning on doing that after I got the correct items. I didn't think they were going to hold on to the items I paid for until I corrected their wrong. After back and forth, they didn't feel the need to do anything for me. They offered me nothing for this ongoing negative experience.

Date of experience: October 23, 2024

Thumbnail of user sherryq96
Texas
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I have shopped Fabletics for several years and I must say that it is one of the best.
My original pieces are still lasting.
They value their V.I.P. Members greatly.

Date of experience: November 1, 2024

Thumbnail of user trishac156
Georgia
1 review
0 helpful votes
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October 24th, 2024
Verified purchase

Sizing with items are completely inaccurate, that is if you can actually order what you want. Most of the best outfits are completely out of stock in matching items, with no restock timeframe. Credits have expired, so you're paying for nothing instead of accumulating something for your money. Also, many items around $30-$40 take up one member credit, so you're still loosing about $30 on each order. Complete waste of money.

Date of experience: October 14, 2024

Thumbnail of user jorgem1227
New York
1 review
0 helpful votes
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January 11th, 2025
Verified purchase

I ordered my boxer two months ago and I have not received the package to me this is bad service.

Date of experience: January 1, 2025

Thumbnail of user latoyac183
Texas
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Always a great place to get my scrubs for work. Makes everything better. Feeling good at work. Thanks to fabletics!

Date of experience: December 5, 2024

Thumbnail of user jacquelinej782
Virginia
1 review
0 helpful votes
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December 11th, 2024
Verified purchase
• Updated review

I was very surprised when my credit card was charged 59.00 each month. I called to find out the reason why. I was told that it was for my membership. I asked what membership. They told me that I was automatically enrolled and I am being billed 59.00 per month. I let them know that that does not make any sense. Here I was purchasing an outfit once or perhaps twice a year, and I was being charged almost 720.00 a year, for a membership which I never authorized.
Doing that is very much illegal. So I asked them to release me from that membership.

Date of experience: October 21, 2024

Terrible Service
July 14th, 2024
Verified purchase
• Previous review

Every purchase I make from Fabletics has been difficult.
1. I have to call about not receiving my merchandise. 2. My package is always sent to the wrong address, at an LA post office. I live in NY. 3. I have to call them every time, just to hear them tell me that my item is no longer in stock. 4. They will never call me to say that the item is out of stock, yet they have my money.
I hope that no one else have such bad service from this company.

Date of experience: July 4, 2024

Thumbnail of user kathys4234
Hawaii
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Wonderful service, friendly staff and efficient order processing. Great selection of merchandise and sales.

Date of experience: December 5, 2024

Thumbnail of user karolinar22
California
1 review
0 helpful votes
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January 8th, 2025
Verified purchase

Good they helped me was easy to talk, I don't give 5 stars because was little slow but not bad

Date of experience: December 29, 2024

Thumbnail of user kristinap349
California
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Love Fabletics quality! I'm an active wearing girlie so their clothes are unbeatable because I can dress up or dress down items. And absolutely obsessed with the colorways they come out with!

Date of experience: November 4, 2024

Thumbnail of user valeriek615
California
1 review
0 helpful votes
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November 11th, 2024
Verified purchase

I love Fabletics and I love their membership perks as well, my entire family uses my Fabletics account and wears Fabletics on the daily. I have leggings from you guys that I've had for four years and they STILL are in perfect condition. It's like, I don't even have to buy leggings anymore because they never wear or tear on me, good thing you guys have other stuff :D

Date of experience: November 1, 2024

Thumbnail of user marlenaf21
New Jersey
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Always great! I love
The brand and being able to use
It so often! I use for work and play along with my family!excited about winter options coming soon!

Date of experience: November 4, 2024

Thumbnail of user sherrys1793
Michigan
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Very surprised at the quality and styles of the clothing. My husband is now a fan as well.

Date of experience: January 4, 2025

Thumbnail of user juant1075
California
1 review
0 helpful votes
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January 14th, 2025
Verified purchase

Got the Dan Pants in every color, they fit great, are very comfortable, and don't break the bank!

Date of experience: January 4, 2025

Thumbnail of user robertd8414
Pennsylvania
1 review
0 helpful votes
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November 16th, 2024
Verified purchase

I started buying Fabletics for my girlfriend last Christmas and she loves everything that I get her from here and when I had to return or exchange things that didn't fit her there was no problems and when I had an issue and needed to talk to customer service they were very polite and got my account fixed in no time

Date of experience: November 6, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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