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Fabletics has a rating of 3.1 stars from 11,778 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Always amazed and love the experience! I am a lifetime member.
Date of experience: January 1, 2025
Amazing, Wonderful, best customer service bar none!
Date of experience: September 1, 2024
All good. I will continue to buy from company
Honest and fair. Great deals.
Date of experience: January 1, 2025
Fabletics has great clothing. Love wearing all of my workout clothes I have gotten there
Date of experience: January 1, 2025
I had many colors and styles to choose from. They were delivered as described.
Date of experience: January 1, 2025
They are always out of stock in very common sizes.
Date of experience: January 1, 2025
Best workout clothes ever. Good customer service too.
Date of experience: January 1, 2025
I decided to try Fabletics clothing based on a friend's recommendation. On line ordering was very easy. More importantly, I found all items well made and very comfortable. I am wearing all items everyday, more than just for workouts.
Date of experience: October 10, 2024
I've used fabletics on and off for years. I was always impressed with the quality. But lately the product has taken a nose dive in quality. The last order I put in I was charged over sixty dollars for a tank top. It never arrived and they did not refund me. I had already cancelled my membership so I didn't receive a credit either. Highway robbery!
Date of experience: October 4, 2024
The products themselves are great. I really like them. If you sign up to be a member or whatever in the store, you will get charged almost $60 a month to get one of their products for "free". The free part is not true. They charge you almost $20 in shipping and it's takes 2-3 weeks to get the thing.
Cancelled after 2 months.
Date of experience: October 1, 2024
I didn't love the fit or quality of any of the close I purchased. The while buying process with the membership is weird and feels complicated. In the end, the prices for sign up purchase was cheap, but always felt like there was going to be a crash, even though there ended up not being one.
Date of experience: October 4, 2024
Customer Service exceeded my expectations; although, the product item didn't fit right and the color was not what I expected.
Date of experience: November 9, 2024
I always have a wonder experience with fabletics… wether ordering online or shopping at the store… live th s products! I do wish they come back with the Capri powerhold leggings… that would be my only critique!
Date of experience: October 5, 2024
Takes a minute to find what you love to wear or work out in but it's worth it. The returns and exchange process is super easy. The regular prices are overpriced but the sales are fantastic. Customer support is always really great. Shipping is slow so order accordingly.
Date of experience: October 3, 2024
They have good style selections. Leggings have been consistently high quality. Scrubs and other everyday/workout clothes are mid. Lots of loose strings but haven't had any holes so thats good. After a few washes, logo easily degrades.
Date of experience: October 1, 2024
Fabletics seems to believe that everyone wants to work out with as much skin showing as possible. If it's not cropped, tops are cut at the back or side, hanging open when you bend during exercise. I don't want to adjust my clothes every time I move.
Date of experience: October 1, 2024
… and dysfunctional! Telephone contact was a voice recording telling me I'd be long dead (75 mins) before anyone answered. Quality of product varied wildly from "fine" to "made where?". I have to unsubscribe when I have time on my hands to wait for the third world call center to respond
Date of experience: October 1, 2024
I absolutely love the clothes, annoyed by the time it takes to receive. I'm in Perth, Australia max 15 day delivery time, but my orders take well over 6 -8 weeks to arrive. My last order was confirmed and then cancelled? Really disappointing
Date of experience: October 1, 2024
This is by far my favorite place to shop. Whether I'm going to work, the gym, or a date you guys have me covered. I would love to participate in the product review board. The new colors and styles are always amazing.
Date of experience: October 1, 2024
I am always greeted when I walk in to the store. The prices you can't beat and the feeling of the clothes is top tier!
Date of experience: August 16, 2024
I was greeted with a smile and was able to find everything I needed.
Date of experience: July 10, 2024
There was an introduction invite of a new customer special to try their product. The price was 29.95 for two pair pair of woman's sports apparel. Which I did buy they arrive. When my credit statement came the initial charge did show the above amount. Later they charged another 60.00 for nothing. Didn't order. Anything else. Maybe the greedy staff helped them selves to something on my tab. Total dishonesty on ther part.
Date of experience: October 1, 2024
Fabletics has generally been pretty good about reminding customers of their member credit on the first of the month, until this past year. I was charged a few times because the emails stopped coming, so I ended up setting up my own reminder. Again, it works well if you know to check every month, and it worked for me until it didn't.
The email reminders have come back in play in the last couple of months, but I'll keep my reminders just in case.
Date of experience: October 1, 2024
I called to cancel my membership last month and I still got charged Novembers fee and my membership isn't canceled
Date of experience: December 1, 2024
Bought the new Khloe sparkle set in the deep navy. GOEGEOUS does not describe the outfit. I totally love it!
Date of experience: December 4, 2024
Ordered 6 items. Tops were all strangely shaped- bagged out oddly, or were strangely proportioned (very short, super wide), leggings were so-so, but unflattering even on slim figure. Tried to return them. Ended up with 2 return codes - 3 items on each. There was no indication of which items were on which code. I called fabletics snd after usual long wait was told that the second code covered all 6 items. Drove to ups (45 minutes for me), to be told that the code only covered 3 items, and they had no way to tell which items those were. The other code showed expired. Called - another long wait. They sent a "new" code. Next day, I drove back (45 more minutes, and by now probably more in gas $ than I'd get from the return). Ups said the "new" code showed up as already used, so they couldn't take it. Another call, while I had to explain I'm leaving town and can't spend ANOTHER 2 hours getting this return to them. Got a runaround and was told they'd send me a label to print so I can drive another 45 minutes to try again. Never, ever do business with these clowns! I'm expecting yo see fraudulent charges for their membership, which I cancelled early. No integrity, and no understanding of how business is done in the us. They may be able to get away with this in Asia (not one of the 4 customer service folks I spoke with had a full grasp of English, and all were clearly reading from standard scripts without the ability to understand either my issues or their own replies), but we expect some integrity here. If you say easy returns, you need to provide that! Fabletics does not! Tried to speak with a supervisor. After a long wait, it still didn't happen. Nothing about this company is ok. Don't fall for the ads. You'll regret it!
Tip for consumers:
Terrible customer service.
Products used:
None. Ordered sweatshirt, tank, sports bra, 2 prs leggings, 1 pr pants. Tried to return all - story in review.
Date of experience: November 16, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
