Fabletics has a rating of 3.2 stars from 12,121 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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I love some of your products, the everyday bra and the leggings are by far the winners. However the sizing can be very inconsistent from order to order. One item I ordered in an xxl and a 1x and they fit vastly different. Would love things to be more consistently sized within the items and from item to item. An xxl in 1 item shouldn't be super baggy whereas another item is too tight to fit. I get styles are different but they shouldn't be that vastly different
Date of experience: September 1, 2022
I have only joined as a member but the 3 times I have ordered they DO NOT honour sale prices that are available on their site... and they do not even try and resolve the issues
Image below of what I was trying to order but when I went to pay it went back to 40pounds - the online help could NOT help. Same with the Hallie Cinchable Half Zip Hoodie
4.5
Sale: 85% Off £7.20... when it goes in your cart full price is back and again no one wants to try and help!
Date of experience: November 26, 2020
Hello Julie,
We sincerely apologize for the negative experience you have encountered when placing your order on the website. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
I love all of the options I get with Fabletics. They are a bit pricey especially for some of the items, but you get a lot of variety. Some of the fabrics aren't squat proof, some aren't as great with moisture wicking, but there are those certain blends of compression and wicking that are magical! It's about what works best for what you are doing. The cute outfits are why I keep coming back, but I only allow myself to buy specific kinds or else I would be bankrupt.
Date of experience: December 4, 2020
Hello Elizabeth,
Awesome! We are thrilled that you loved our products and services. We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words, and we look forward to your next purchase!
Best,
Nelle
First, I really like the clothes and compared to others they are on the lower end and are good quality. I am disappointed in the membership program. First, I was billed even though I skipped a month. If you do not do this you get billed. I called to have this taken care of and the IVR is very hard to get past to get a person which frustrated me. I was hung up on when I got a rep that I believe is in India, Phillipines, etc. Called back in to cancel and they wouldn't take no for an answer. It was upsetting and frustrating as the caller on the other end is unable to be helpful due to language barrier. I would have kept the service if I knew I would get better service. Come on Kate --keep your phone lines in the U.S.! Your line is really great and makes me feel GOOD when I go to the gym!
Date of experience: February 8, 2016
I did not appreciate that I was enrolled in a monthly subscription when buying 2 pair of shorts. This was not communicated well when the purchase was being made.
Date of experience: May 13, 2024
I went online to skip the month on the third, and couldn't find an option to do so anywhere on their website. I thought because I had mad a purchase 5 days prior and received it February 2nd, that counted as my monthly purchase and explained why there was no button to skip. Then I noticed I still got charged, contacted them, and it was no help. I deactivated my account. I have skipped the month multiple times and have never had a problem finding the skip button. Would never purchase from this site again which sucks, because I like their leggings.
Date of experience: February 11, 2020
Hello Hannah,
Thank you for bringing this to our attention! We're sincerely sorry you ran into some technical issues when skipping the month on our website. Rest assured this will be forwarded to the web development team. We value your feedback and we'd like to make it up to you. Our Member Services team will be contacting you within 48 hours to assist you further.
Best Regards,
Nelle
I have purchased a wardrobe from this company, I love all of the many selections just when I think I have enough here comes a new drop and I start all over again.
I think moving forward I should a spokesperson for the 50+ group and I'm 65.
Date of experience: April 4, 2023
Hello Lawrence,
Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!
Best,
Lia
The selection process can sometimes be overwhelming because there's so much to choose from but I manage.
I like matching my clothes and this is really fun.
I bought so much merchandise that I could be a spokesperson or a model for Fabletics I'll do anything and whatever to get my clothes for free.
What you guys think?
Date of experience: March 4, 2025
You cant try them first! You have to be in the VIP CLUB! And will not get $24 for 2 pair unless you stay with VIP. YOU CANT CANCEL ANYTIME!
My order was cancelled now I hope Im refunded on my initial order? It does not seem legitimate. Unless you plan on buying every month dont try this! Not worth the effort. GO TO ACADEMY and buy what you want when you need it. Much easier!
Date of experience: June 6, 2018
Hello Joanne,
We truly apologize for your experience! Your feedback is important and we would like to make things right. A representative from our member service team will email you shortly to assist you.
Best,
Ivy
Took a little time for order to get here but the overall ordering experience was good and i like the fit!
Date of experience: June 8, 2024
STAY AWAY FROM FABLETICS. The staff at the FABLETICS in Frisco, Tx told me the ease at which to cancel my membership. I was on the phone with a supervisor who would not cancel my membership do to a name discrepancy. I had to call my credit card company to formally dispute the charge to get them to stop payment on the account. I can not be more serious when I say to please stay away. It seems that they will do anything to take your money and will do anything to not let you cancel. I am disappointed in myself for ever signing up. I will absolutely tell whoever will listen to to never sign up for the membership or buy anything from Fabletics. By the way, this is my first ever negative review and hopefully my last
Date of experience: May 7, 2020
Hello Andrew,
Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this had caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
I wanted to write an updated review about my fabulous experience after my not so fabulous review regarding Fabletics. A day after my review was posted, their Customer Support reached out requesting details. I mapped out my experience, and within days received emails with FULL reimbursement! I even got a phone call over the weekend to apologize and confirmed my reimbursement of charges for 2016 and 2017. They even found charges going back to 2015 that I wasn't aware of and are reimbursing me fully for those. They could have ignored those since I didn't even go back that far in my bank records. They went the extra extra mile to rectify the situation. I couldn't be happier and impressed! My deepest thank you to the Fabletics Customer Support!
Date of experience: July 24, 2017
Hello Lee,
Thank you for your amazing feedback! We are truly happy to help and assist you. It’s great to read your feedback about Fabletics, and we appreciate you taking the time to share your positive experience. We aim to provide the best service for every member!
XO,
Samar
I was just going through a bank statement via a bank that I'm now using more of. I had cancelled this subscription back in 2016, and even checked Profile "my account" under Billing & Shipping in January 2017 via the Fabletics website to be sure there wasn't a credit card referenced to be sure they could not charge me. However, this past Friday, I saw a $49.95 charge! Sure enough, I pulled up my bank history and my cc# was being charged since January 2016! That's a total of 749.25. I'm heart broken and furious. I never ordered a thing and cancelled via a phone conversation back in 2016. I live paycheck to paycheck, and feel taken advantage of.
Date of experience: July 18, 2017
Things didn't fit. Tried to exchange, didn't send me the new sizes. Tried to return, couldn't in my area. Charged my card for the membership even though I skipped the month. Customer service wasn't helpful.
Date of experience: April 3, 2023
Hello Kyle,
All feedback is important to us, so we appreciate the time you took to tell us about your experience with the products you got from us and the membership. Our Member Services Team will contact you right away.
Best,
Allison
Honestly, LOVE fabletics clothing. Super comfortable and versatile. I just despise getting their emails claiming they care about unity and representation but i, as a conservative latina am NEVER represented and what i believe in and fight for would
NEVER get money donated to them. I feel like they are trying WAY too hard to
Fit into the social climate when all they really need to do is just sell their clothes.
Date of experience: February 1, 2021
Hello Caitlin,
We are continuously striving to satisfy our member’s needs. Thanks for your feedback! It will help us serve you better in the future.
Best,
Dean
I ordered as I have before but for some reason my shipping address from years ago was pulled from my record, which i have updated and had the correct default address choosen. Now i have no idea if i will be getting my order or not, before you used a credit card from years ago that i had updated as well. Your system is not fairing well.
Date of experience: May 31, 2022
Hello Colleen,
Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know about the negative experience you had with your order. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
After following size guidelines, under a promo period, I enrolled in a monthly membership to give it a try. The promo sent me 2 pants for the price of 1. My pants were too big for me, so I decided to take them to the local store to exchange them. At the store they didn't have my size available either, so they told me to order a smaller size online and there would be no problem. On-line, the promo price was not honored and my size was not available. I ended up with a credit in my account that was not even enough for 1 pair of pants, and I couldn't order what I wanted because they didn't have my size. No, I don't have any pants and I am wasting money on a monthly fee.
Date of experience: October 4, 2022
Hello Carlos,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.
Best,
Renz
My review is for the website. I love the clothes. Great quality, great fit. They're why I deal with the website.
The website is not very user friendly, especially for Mobile users. It takes a long time to lead and make selections. I know the issue wasn't my IP, since other websites worked just fine. It seems like the CSS may be bloated and your developers should streamline the code.
I had an issue where I attempted to add two items to my cart using Chrome on a mobile device as a signed in user. The cart was not loading, so I got my laptop out. I signed into my account and saw the 2 in the corner of the Cart icon, indicating that I had 2 items in my cart. I attempted to click on my cart and after 6 full minutes, the cart loaded but was empty. I re-added the items and went to check out again, but now my cart had 4 items in it, even though previously it was showing as empty.
Date of experience: September 1, 2021
Hello Amanda,
Thank you for sharing your overall shopping experience, especially when browsing on our website. For further assistance, our Member Services team will be contacting you within 48 hours.
Best,
Nelle
If I could give my whole experience no stars, I would. 1st order came in, sizing was way off despite my following the Fabletics size chart. When I exchanged items, I ended up waiting over 6 weeks for replacement products because they lost my order but wouldn't send anything else until 30 business days passed (despite the shipping status saying USPS did NOT receive the order). When I FINALLY received new products they were 1) still too small, 2) NOT the colors I ordered, and 3) they ripped at the seams after my first wear (all I did was sleep in them!). If you have ordered, prepare for them to be incredibly tight (I'm normally a size 0/2 and the XS is so tight it gives me indigestion) and I hope you never have to deal with customer service because oooooh boy, I've spent about 8 hours on the phone with them through all this. The 2 for $24.99 deal is 100% not worth it; cancelled my membership today.
Date of experience: December 1, 2020
Hello Brittany,
Thank you for sharing your overall shopping experience with us. We deeply value your feedback! Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle
Ordering was easy and my stuff came faster than expected. Everything fit great and the size chart is pretty accurate.
Date of experience: June 8, 2024
I had a membership with Fabletics. For a whole year I was privy to $24 leggings, as long as I bought one pair a month. I went to order my one pair, never missing a beat, and they tried to tell me that you were not able to continue on with the $24 a month because it was a promotion. That's definitely not what they said when you join on. In my opinion Covid hit, and they couldn't continue to sell them at $24 a month, and tried to make it like you were stupid, and that was the way it was all along. I told them I was not happy. I went to go on the Fabletics site to pay full price for a pair of leggings for someone else, and they have blocked me from purchasing anything from Fabletics, out of spite. I would never buy anything from them ever again.
Date of experience: December 18, 2021
Hello Julie,
Thank you for writing a review! We are sad to know that you are not pleased with how our VIP program works. We value you as a member and want to make things right! Our Member Services team will email you within 24-48 hours.
Best,
Ivy
I absolutely love my fabletics scrubs, they wash,wear and feel great. The only thing I was unhappy about was the availability of colors that I wanted to purchase.
Date of experience: May 8, 2024
The capris we purchased were very long and came way past our feet. The inseam on one of the leggings was crooked.
Because we live in Hawaii we had to pay for shipping and handling. They only ship in bulk so we had to wait a month until they had enough orders to ship them. We paid more for shipping and handling than we have paid for other businesses. The wait for the price of s/h was ridiculous.
I was very disappointed.
Date of experience: March 8, 2019
Hello Amy,
We’re sorry to hear about your recent experience with Fabletics and we would love the opportunity to make it up to you. A representative from our Member Services Team will contact you shortly.
Best,
Ivy
I like Fabletics 7/8 leggings but when I signed up and began to get the over abundant emails their website never had my size. Also, the varity of patterns was very limited. Finally, their website was slow to load and difficult to manuever through. After months of waiting for something to come in I liked I finally cancelled my membership. Their pricing is no different than GymShark or Lululemons so being required to join to get better pricing didn't really fit.
Date of experience: October 1, 2022
Hi Beth,
We appreciate your feedback, on your VIP membership experience. We will be emailing you right away for assistance.
Best,
Tina
I liked the website and I definitely like the products especially the bras but when I went on the website with my phone it was hard to swipe and see all the different options/photos for things but other than that The products are 10 out of 10
Date of experience: October 3, 2022
Hello Haley,
Thank you for taking the time to leave a review! We're sorry to hear that you had trouble using our website. Our Member Services team will contact you right away for further assistance.
Best,
Zeth
I didn't receive my order of leggings which I paid for in December 20
I am still trying to either get money returned or leggings
I had to go to Martin Lewis resolver as Fabletics just ignored my emails and promised legging when called which of course have never replied.
They promise then leggings don't arrive so recombinant through resolver and they say can you tell me problem as my account wiped clean
What a bunch of either complete idiots with unmanageable customer service model and staff OR
A clever scamming company who just want as much cash as possible without having to supply goods or give any kind of customer service or satisfaction!
Jane Witham
Tip for consumers:
Don’t
Products used:
Leggings
Date of experience: April 7, 2021
Hello Jane,
Thank you for bringing this to our attention! We're sorry for the negative experience you've encountered with Fabletics. We value your feedback and we'd like to make things right. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best,
Nelle
Horrible manipulative site! It is not clear in their advertisements that there will be a memebership fee. I read the fine print when my order came and wanted to return my item. First I had to call and talk to someone about the return process. They spent 15 minutes trying to convince me not cancel my membership and then they finally emailed me the return information. Three months later after I returned my items I had to call again bcz I still hadnt received my refund. They gave some excuse about processing and said i should have my refund withn 7-14 days. Still waiting on my refund after they stated that they received the items 3 months ago! STAY AWAY FROM THIS SITE! Horrible clothing and service... rip off trying to get people for a monthly membership for horrible workout clothes!
Date of experience: July 20, 2014
Fabletics is an innovative, high-quality athletic wear & accessories line co-founded by Kate Hudson that looks great & fits your budget.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Carrie,
Thank you for taking the time to leave a review. Your feedback about size and fit is important to us. Our Member Services team will email you right away to assist you.
Best,
Clark