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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,778 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,731
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,778)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user nylvettew
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I can't get enough, I want them all! I could never afford regular prices but the deals and sales makes it more accessible to me. I'd sport Fabletics every day on every life event and now with the underwear options I'm sure I will one way or another. Love the new brand revamp.

Date of experience: October 1, 2024

Thumbnail of user hollyc790
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

It's a lame company. Makes you wait three months after a purchase to be able to cancel. The quality is okay but you can find equally priced quality goods elsewhere and not be locked into their dumb "club."

Date of experience: October 4, 2024

Thumbnail of user ilanac7
Florida
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I've been a long standing Fabletics customer - I built a whole section of my closet devoted to rainbow ordered / organized fabletics outfits. Over the past 6 months, i've found that I rarely purchase sets either because the styles are not appealing, the fit has been less consistent or the way that the app is organized is not nearly as user friendly as the past. (load times are super slow too).

Date of experience: October 4, 2024

Thumbnail of user chrisc4386
Florida
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

One of the biggest issues I have with the company as a whole is the whole membership system. You offer amazing deals only to new subscribers. But the existing members get no benefits. I've been a member for over 8 months and only purchased maybe 3 times. Every time I see deals it's for new members only and I ask employees what the members discounts are and they say nothing. On top of that the stores do not carry everything from new collections or stock enough sizes. The one time I ordered in store to deliver to home, the shipping took over 2.5 weeks!

Date of experience: October 1, 2024

Thumbnail of user oliviab734
South Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The shipping service that Fabletics uses, Pitney Bowes, is terrible! They take absolutely forever and there's always issues. This is definitely not the first order I've had issues with shipping on.
Also, I ordered a jacket with elastic sleeve cuffs and they were so stretched out an elephant could've fit its leg through them, I mean come on!

Date of experience: October 1, 2024

Thumbnail of user ramonay21
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like that you vary your selections and have varied colors and certainly keep up with the trends. The quality misses sometimes in that the leggings waist don't stay up and many tops/jackets are not stink proof. Some I've had to stop wearing even after repeated washes.

Date of experience: October 1, 2024

Thumbnail of user wendyh1227
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The website does not work smoothly, especially on the phone. There is a huge lag and drag when you are making selections, whether it be for color or size, it gets frustrating. The actual product is great quality, but that is actually challenging because I don't need to replace anything for a while and if i forget to skip a month, that can get very expensive. In the end, Im not saving anything by being a member or VIP.

Date of experience: October 1, 2024

Thumbnail of user robertc8641
District of Columbia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Don't think the quality is great. Noticed pilling on t-shirt collars almost immediately. The only product that I have liked are the One Short 5" which I use for running. I like to try them on before purchasing but can rarely find my size (I wear Small) in the stores.

Date of experience: October 1, 2024

Thumbnail of user trej13
New York
1 review
0 helpful votes
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December 16th, 2024
Verified purchase

Love this site it's always easy and they're always updating their styles so I can keep shopping

Date of experience: December 6, 2024

Thumbnail of user annak1628
Maryland
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have avoided Fabletics for years because of their membership-based model. I saw a cute romper and decided to place one order. It seems like their prices are completely made up, a pair of shorts from the same exact fabric somehow cost more than the romper?
The "non-member" price for the shorts online was $69, but the tag said $94. I only paid $12 but the quality feels like it should be even less.
Also, one of the items was stolen from the package before it arrived to me. Customer service was good but I won't be ordering again.

Date of experience: October 1, 2024

Thumbnail of user heathers2690
North Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

It's not just me but it's my husband too. He loves the men's shorts with liner and your women's line is fantastic. They leggings are comfortable and the higher wait is perfect. Squat proof is the best! The sports bras fit perfectly keeping everything in place. Being comfortable & worry free during a work out is why I am always in Fabletics work out attire

Date of experience: October 1, 2024

Thumbnail of user brandib401
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The scrubs are great quality, I have already ordered more. The way fabletics markets is very surreptitious. They should be clear on the deals they are giving instead of misleading people and hiding actual prices in the fine print we can't see.

Date of experience: October 1, 2024

Thumbnail of user queenyv
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

Great service and also returns. I always feel like I am taken care of when I need help. All the products are high quality and I still use all of them regularly for at least 2 years now and not one has ripped or decreased in quality

Date of experience: October 4, 2024

Thumbnail of user loganp164
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Good product wish they would offer it in more sizes or have more stock. I am generally a big guy so finding good quality, but low price shirts and fitness wear is hard for me. I try to stay up to date on the latest drops but when I try to find my size it is almost usually gone.

Date of experience: October 1, 2024

Thumbnail of user carmena413
Oregon
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I like the quality of the items, but I don't feel that as a member you are really getting any perks or deals. If items are on sale, you still get charged the regular price and full credit is taken. It feels like a rip off to me. Reason why I cancelled my membership, I'm better off purchasing elsewhere.

Date of experience: October 1, 2024

Thumbnail of user roseu223
Minnesota
1 review
0 helpful votes
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October 16th, 2024
Verified purchase

I love the quality and fit. But the focus on so many cropped length tops, and short shorts, limits what I would purchase. I am 5'8, and in my 60's. Would love more options! The Trinity jackets are terrific, and I've got several. The 9" shorts with pockets are my go to for working out, but haven't been available for quite awhile now. The tops are often made of thin fabrics, and cropped lengths don't work for long waisted gals. I've got so many pairs of leggings- don't need more. So, I've not purchased much in awhile, and could easily end my membership.

Date of experience: October 6, 2024

Thumbnail of user michaelv2382
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been buying from Fabletics for a few years now and I absolutely love the clothes they have. I have a more athletic body shape, so it's sometimes very difficult finding form fitting clothes that look good. I have pants, shorts, joggers, socks, dress shirts, t-shirts and underwear and they all feel amazing when i have them on. I am very specific about how my clothes fit and look and Fabletics is a major part of what my attire looks like lately. Thanks so much!

Date of experience: October 1, 2024

Thumbnail of user sarahf1954
Wyoming
1 review
0 helpful votes
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October 12th, 2024
Verified purchase

I've loved everything I've gotten from Fabletics. My biggest complaint is more often than not my size is out of stock. I'm XXS-S depending on the style and it seems they're out of stock almost immediately with smaller sizes. I'd also like to see more styles in the "Outfit and Bundles" since that's where the best deals are. When something new is added to outfits and bundles that I like, one or both items are out of stock in smaller sizes.

Date of experience: October 2, 2024

Thumbnail of user louisp583
New Jersey
0 reviews
0 helpful votes
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October 15th, 2024
Verified purchase

No help, they did not really offer any solution to the issue but rather try to understand my feelings and reassure me. This is not the job of a corporation, what the job is is to tell me when you're restocking and allowing me to back order items. Or if you even had any idea when things would be back in stock. Thank you,

Date of experience: October 5, 2024

Thumbnail of user jadonk6
New Jersey
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The whole subscription process is a sham and extremely predatory. They make cancelling nearly impossible. Getting through to anyone to actually help is very frustrating. I will tell anyone that listens to avoid Fabletics at all costs.

Date of experience: October 1, 2024

Thumbnail of user sharynk18
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The quality used to be so good. I've tried to come back several times, and it just gets worse. The website and app are difficult to use and navigate compared to other online clothing stores. Items in common sizes are frequency sold out. It's just not worth the headache. I'd rather pay more and have a better experience.

Date of experience: October 1, 2024

Thumbnail of user barbarad2613
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Ordering was easy and sale prices allowed me to order more items for multiple gifts. My son-in-law liked the shorts and tees he got for his birthday. The rest of my order is set aside for Christmas presents.
I will look to see if the adult clothing sizes are applicable for teenaged grandchildren. Children enjoy athletic wear that is comfortable for practice and it is hard to find sizes that fit their slim athletic bodies.

Date of experience: October 1, 2024

Thumbnail of user fitfon
New York
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a customer for over 4 years.

The VIP membership has become a joke.
- VIP credits expire when there is literally nothing valuable to buy.
- Quality of everything has gotten worse year after year, extremely disappointed.
- Only items that anyone wants to buy are gone the first day of the month.
- Cannot wait to use my final credits and leave this membership, I have waiting to leave for over a year.
- Items arrive multiple weeks after ordering
- Items often tattered or torn

Date of experience: October 1, 2024

Thumbnail of user heatherp1461
South Carolina
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Online ordering is simple and being a member, the prices are amazing. The quality of the clothing we have received is top notch. The customer service rep was wonderful when I called about a glitch in the free item that was coming up at a discount and not free. My only complaint if I had one is delivery takes a lot longer than other companies.

Date of experience: October 1, 2024

Thumbnail of user scottg2294
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

This isn't about my order, but rather the difficulty getting the colors that I want in some of the styles. For example, really difficult getting a yellow or purple hoodie.

No big deal. I also have tons of your clothes and I am running out of things to buy.

Date of experience: October 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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