Fabletics

I wanted to cancel my membership so i used the patron chat service to seek help to cancel the membership. The lady Cyril kept talking me into keeping the membership and I was offered $10 store credit if i keep the membership. I told her no thank you and I want to cancel it. She repeated the fact that she would give me $10 store credit again. She just can't seem to understand that I WANT TO CANCEL IT. I am really annoyed.

Extremely deceiving business practices. I purchased two paints, they were good quality, was very happy with them. Suddenly after a month or so, I saw one more charge of 59.95 on my paypal account, I thought it might me a mistake by the system and will get refund soon, after few days, one more charge of 59.95 on my paypal account. I instantly went and disabled the authorization. They keep charging 59.95 and giving me credits. I HAD NO IDEA, I AM SIGNING UP FOR A CREDIT SUBSCRIPTION SERVICE. Now I have 2 credits, which I do not want to purchase anything from this website. Beware of what you are signing up.

I have rarely sent reviews for products I order. This is the exception. Terrible customer sevice and no answers to questions. I order something and 10 days later I have not received tracking information. ONce I called I got no real answers and each a different story. At one point i was told it would arrive on the 10th and the day called was the 13th. Still have not received - Dont waste your time on this. Go to Target

I think the quality has decreased significantly since I signed up for fabletics. Sizing is always off in both directions, sometimes I get a bra that is massive and when I adjust I'll get a top that is too tight. I think customer servoce has been spotty, I ordered items using a credit and when they didnt fit, I returned them and was told I could just get credit back not just a reimbursement - there was nothing on the site I wanted and I was hoping to just leave as a member but I have like $150 locked up in this company. Anything I do like usually sells out before I can order. Feels unsustainable and fast fashion icky that there are new campaigns every month. It's just a crappy product with a scammy business model.

I'm a huge fan of the fabletics workout apparel. Fun fact: my workout drawers have been replaced with fabletics workout apparel. You guys understood the assignment and continue to impress.

The agent was very helpful in resolving my issue less than five minutes and he was very understandable and friendly. He represents this company very well.

Brand new leggings and they have a run in the crotch. Yes, they came with it.
Brand new onesie- has a cut/snip/nick - a small hole- on the sleeve. Yes, the item arrived with a hole in the sleeve.
Furry zip jacket / hoodie is on the return pile because the stitching is all messed up in the sleeve. It is so bad that I cannot wear the jacket as the wristband was accidentally sewed into the arm sleeve of the jacket. One side is normal and the other is pinched at a 3/4 sleeve.
Horrible quality control and has put such a bad taste in my mouth that I may never purchase again despite liking the fit of the leggings.
Also HATE that toxic chemicals have been found in the materials used to make fabletics leggings. What a shame.

Iv always purchased Online but I went on vacation and saw a store in Hawaii I found a bunch of things I really liked some was in stock and Some had to be shipped, Which I was totally fine with because I really wanted these items. Erica from the Honolulu store was so helpful and got my husband on board now as well. So now I have a even more of a excuse to buy from Fabletics!

Both orders I have done with fabletics went awry. With the first order the carrier returned my package even though the address was correct, but fabletics customer service worked with me to have it reshipped. Fine, that was the delivery service, I'll give them another chance. Now, after placing my second order, I wondered what was taking so long only to find out they sent it to a completely wrong address. I called customer service again to see how they can make it right, and all I got was a half sincere apology and stonewalling of the delivery has to be returned before they can help me. HOW CAN I RETURN IT IF IM NOT GETTING IT? Worst of all, their apology came with 20% off my next purchase? Why am I not getting refunded? This is a terrible model and they should be ashamed. I want it to be made right.

My order number was Order #: *******, I shouldn't be sharing this but this for people who think this is fake. It isn't honey, Fabletics is a blessing that dropped in my arms. I got 2 leggings for $24 CAD and I was normally excited for the product. But today I received it, and it had gifts with it. I got $90 gift card from hello fresh, which I love love love, but was expensive so I couldn't afford it the second time. And also a L'Oréal cream sample. The gifts were so unexpected and mind blowing. Apart from the gifts. The leggings make my butt look plump and juicy, it has such an expensive material like lululemon.(I mean who's gonna spend $100 on a leggings from lululemon when you can get 2 leggings at $24 from Fabletics which has same material. OMG THANKS FABLETICS.

I recently bought a top from Fabletics that was available at one of their stores close to home. I received a text an hour later that my order was ready for pickup and available for 3 days. I decided to wait a day and then on the 2nd day when I was going to go I received a text that the top was no longer available and that they didn't have one. I called Fabletics customer service and they acknowledged that it wasn't there, and was as confused as me as to why the discrepancy. I asked to have it sent to me as it was in stock and asked for free shipping. Customer service understood and was very kind to ship the top to me free of charge. I have called about other things as well and have always been happy with the outcome.

I love the leggings but honestly Fabletics customer service is the WORST! Not only are they completely not taking responsibility for their package never arriving and placing the burden on the consumer, you wait on hold for over 30 minutes, get told different things by different agents,, only to still have your problem NOT resolved and they close your account! Here I come LuLuLemon!

I was wiaitibg for my package and it wasn't being delivered I called them and they told me that my apt building was missing. I asked them why as no one notified me or called me and they didn't have a answer. After that I told them I still wanted to my package but instead they delivered it back to the company which means I never got my leggings.

Fabletics is literally one of my favorite fitness brands. I love how there's always something for everyone and their stuff is super stylish. Oh! And the sales are AMAZING!

I got the membership because the pants fit my daughter, but the first time i went to redeem my points, i was told the only items i could buy. I couldn't pick the colors i wanted because they tell you how they want to match. The top doesnt fit neither my daughter or me but I had to buy one ( that is sitting in my drawer) because i cant get 2 pants.

The outfits are beautiful but most of them I can not wear to the gym. Many of the leggings are see through during squats and deadlifts. Most of the bras are not made for high intensity training either. I love them for running to the store in or doing yoga or Pilates but I can't recommend them for most weight training or high intensity work outs.

SCAM they let you believe you have a good deal - then a month later take £44 out of your account with no warning at all. Apparently this is a condition of buying their offer outfit? Where you get told this I do not know - WHO READS the T&Cs and small print. This is a right ROYAL SCAM do not buy from these people. Their customer services is unhelpful, rude and misleading - surprised they are not shut down by now!

Wouldnt let me use a gift card for discounted purchases despite just paying for gift card with cash. Unable to refund gift card

Worst quality ever, ordered online and had to go in store to return all items. WORST CUSTOMER SERVICE. Literally had the worst experience, canceled my order once and then it took forever for a refund and on top of that i paid for fast shipping on the second order and it didn't arrive until 2 weeks later. Like what. Never ordering again.

All I've done is just order 2 shorts from fabletics. They paid themselves using my card every month up to 60 bucks. I had to cancel all my credit cards because of them. And I just found out that it was all because of VIP membership I didn't even ask for it. DO NOT USE THIS WEBSITE UNLESS YOU'RE WILLING TO LOSE YOUR MONEY FOR VIP MEMBERSHIP!

I love Fabletics stuff but the amount of time it takes to actually get to me is excruciatingly slow!

They don't notify you of canceled items or the "refund". They will show all the items you ordered everywhere and nowhere will they show you it was canceled (and you probably shouldn't expect it). Like literally nowhere. I shouldn't have to double check THEIR work and see what I am missing. They also can't stop talking long enough to *listen*.

Be VERY careful - the site automatically signs you up to take money from you account each month.

I ordered one "outfit" which I was pleased with, fits well and well made and designed I really liked it, but I was very lucky that I bothered to read the leaflet that came with my delivery as I didn't realise when I ordered that I was subscribing to the monthly program that would take £44 (I think that was the amount) from my account each month unless you go in an select to "skip" that month. Total scam - why you would want a new outfit each month is beyond me.

Also the website is dodgy, you can't unsubscribe on the site and have to call and I couldn't use the "forgot password" link - tried several times, it told me it had sent me an email with a link to reset my password but never received the email.

Stay away unless you order one outfit and then call to unsubscribe immediatly