Fabletics

I have been with fabletics for almost 6months never really had an issue until they just charged me too separate times
Totally to $106 on a purchase that said $29

And even when I called they basically said yes they told you that number but we now added another box you have to click that says you can have this price or another
We show you the cheapest price always but if you only click pay now we actually charge you the most expensive price that's not displayed

How does that even make since now have I have had an issue with this in the last 6 months

Site is not optimised for mobile so I can't shop properly unless I sit in front of my computer

Also, I had very poor customer experience when I deactivated my VIP status as I filled a cart and then the order was cancelled as I was supposed to verify payment details which had not changed and were up to date - I didn't see any missed calls or emails asking to verify these details

I made a purchase with this company only to find a month later than they had taken another £44 out of my bank account without me knowing. When I queried this, I was told that I had signed up to a VIP membership that entitled them to take £44 out of my account every month unless I went online and instructed them not to between the 1st and the 4th of a month. I asked for a refund and was told no. Trying to call to cancel is a nightmare too but the wont let you cancel by email. STAY AWAY from them! I am still trying to sort it out now. RIPPING OFF INNOCENT PEOPLE!

I'm in love with my first 2 pairs of leggings. I got the 2 for 24 deal. I am happy with them. I just don't understand how I go on the website on June 1st for the new June picks and I either cannot view them, cannot add to cart or find them in my size. BRAND NEW STYLES AND RESTOCKED ITEMS supposedly. The website is super glitchy. It's frustrating and almost led me to ditch Fabletics. The website needs a lot of attention and item availability needs to be updated OFTEN. You lose a lot of customers that way. I try to view some of the outfits and it redirects me back to main page. Please fix this.

One) I LOVE THE OUTFIT OMG.
Two) Everyone else loves my outfit! I get soooo many compliments.
Three) I $#*!ed up entering my email for the vip membership and didnt realize i was charged over 100 in the past couple of months. Couldnt sign in to cancel the membership. I called at 11:40 Pm, the middle of the night! And they answered immediately, gave me a FULL REFUND, and cancelled my membership FOR ME. They knew me by my name and phone number right when he picked up. And pronounced my name correctly. Chris, whoever you are, you are a gift from the gods.

I heard about Fabletics through a Facebook ad. I decided to get an outfit for the $25 dollar special. I thought the website was clear about the VIP process and that I had to become a VIP to buy the outfit. (I've been in situations like this before so I knew to read all the writing before agreeing to anything). I have always skipped the month and never been charged on the months I skipped.

If you're complaining about opting into VIP membership without knowledge, chances are you failed to read your agreement. Even though this is annoying and not the best business practice, it IS your fault, and it didn't take me too long to understand the agreement I was getting into when I bought my first outfit. However it was tedious and annoying having to remember to "skip this month" every month.

What I do find annoying however, is you have to call a customer help line to opt-out of membership. Most companies allow you to do this online. The company does seem to take extensive measures to hold on to customers, rather than allowing customers to simply love the brand and become loyal.

I loved the product I received. Very good quality product. I wear it all the time.

I have cancelled my membership simply because I don't like the way the VIP membership works. I still stand by the product, but the company NEEDS to find a better way to do business.

The overall value of their workout clothes for the price is NOT good.
You're better off waiting for sales at Lululemon instead of having to sign up for a bogus membership with misleading marketing campaigns.

The customer service is awful and they purposefully make it difficult for you to cancel their membership as you can not do it via the Fabletics website or freeze your account if you're going to be away for some time.
On top of that, I fount it was hard to get a refund to my card as they will attempt to give you a store credit for their overpriced product that needs to be used in increments of $50 where they sale item prices are often not what is advertised when you actually go to checkout.
This establishment is a total SCAM and I will no longer support them or these types of business practices.
I've honestly lost all respect for greedy Kate Hudson as well for co founding this company.

Please do yourself a favor and stay away from their initial promotions!
The quality of their workout clothes has been declining and the prices have continually gone up in the past few years.

As an example of their poor service, I recently asked Fabletics to put my account on hold for August 2017 because I will be in the hospital and the customer representative had the nerve to tell me I HAVE to use my membership credit first before I can do that. The membership credit was supposed to have been credited back to my card for July of 2017 back on the 10th to begin with.
It never was! UNREAL!

I will never shop with them again and make sure my friends know what they are dealing with before they sign up.

The boxers fit great and comfortable to wear. The material is soft and flexible. They do what they advertise.

This was my first time ordering and it was so easy. The leggings were a gift for my granddaughter's birthday. And she just loves them. I will be buying more for her.

I'm a little unhappy with the fit. I am within the measurements on the size chart but my leggings roll down at the waist no matter how I move. It's pretty upsetting

My experience with Fabletics thus far has been very positive. I appreciate the care and transparency that have been shared with me. The clothes are good quality and appear to be improving.

High quality goods and service is good and the food was alright too but the order came out quickly as well as the other items that were delivered by your house today

They have really great products and can be affordable. It would be nice to receive a reminder email that we would be charged if we do not skip or use our credits.

Great quality and long lasting. I put 4 star only due to the fact the clothes are made for certain body types and I have a little trouble finding the correct size.

Bad fit, some things are sheer when not intended to be that way. Expensive if you don't do the membership, and if you do good luck bc they don't explain it well.

Placed my first order paid for the expedited shipping as I needed the order for a trip I was taking and the $15 expedited shipping would get it to me on time. It was first and probably only order through them as I attempted to deal with customer service but could not get a refund for the shipping that was supposed to be 2-3 days that ended up taking 7 days. Very disappointed that no one in customer service has ability to resolve anything but to just apologize more of a complaint department with no resolution. Did not offer to assist with anything they actually tried to tell me that oh there is processing time and all that jazz even though I had an email stating the day it was supposedly shipped and an arrival date of a day within 2-3 days then day of delivery was pushed back another two days. Rather annoying if you ask me and no resolution from them just a sorry that sucks. Not doing business with them again just for that reason alone if you have no customer service you have no business. I hope this is a useful review.

Products are just ok, nothing special at all… but having to "join the club" with a membership fee is nothing short of a scam!
My recommendation is stay away! Very far away!

The clothes are high quality; shipping speed and communication is great; the site is super easy to navigate; skipping membership months is easy; truly I can't think of much room for improvement!

Fabletics has some cute items but too many times one or both items are out of stock. I usually purchase when sales because some of it is pricey for just working out.

Everything fit poorly and seemed low quality, not bad enough to return anything, but bad enough I don't want to reorder or even wear the stuff

After I saw an advertisement for leggings for 2 for $24.00. I got online and ordered 4 pair tonight. I was unaware I was signing up for the VIP program. After reading the reviews online, I decided to call immediately after placing my order to tell them I was not aware of the VIP promotion and 49.00 a month charge and did not want to be a part of the VIP program or monthly charge. The customer service tried to talk me into it, saying all I had to do was go online and opt out each month. I explained as a Nurse practitioner with 2 jobs and raising 3 boys, I did not have time to try and remember to cancel this each month, let alone remember with my busy life. I told him just to cancel the first order, he was polite and said I would be credited back within 3-5 days and receive a confirmation email. After reading these reviews, I will be sure to check my account daily and if it is one day past 5 days and I have not had a reimbursement, I will be following up. It is sad when a company gets a bad reputation due to fine print and customers are unaware of what they are signing up for, while only wanting to purchase a few leggings. I would recommend Fabletics changing their procedure and VIP policy if they want to keep happy customers. Word of mouth is everything.

The long pants I bought him were very tight he usually wears a size 36 but I should have gotten a 38.
I have kept them just in case he loses weight
Because they are very nice and stretchy

I received an email saying my package would be here "tomorrow" on Monday may 16. It is not Friday may 20th and I haven't heard back. When tracking my item it still says the same thing.