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Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Since the reintroduction of fabletics for men. The quality and selection of cool looking clothes has diminished. I geo a puffer coat which has a crappy zipper and has torn at the seams.
Date of experience: December 1, 2021
Hello Jamie,
Thank you for writing a review regarding our quality. Your feedback is important for us to hear. We will contact you within 48 hours for further assistance.
Best,
Nelle
I have had for 2 months now have my debit card charged twice. I reached out and they said they only show one charge. I now have sought a lawyer for his advice.
Date of experience: December 4, 2019
Hello Paige,
All feedback is important to us, so we appreciate the time you took to tell us about your experience. We strive to provide excellent member service, so a representative from our Member Services Team will be contacting you within 48 hours to resolve your issue.
Best,
Ivy
I love Fabletics is a brand. I love the way the products fit me. Unfortunately every time I find a style or color that I like and something my size is never available.
Date of experience: July 14, 2023
Hello Adrian,
Thank you for taking the time to leave a review. We are very sad to know that the items in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.
Best,
Chad
It took a month and many phone calls to get a refund for the items I returned and I never received the item I sent in to exchange. Just wasted money I guess.
Date of experience: January 4, 2023
Hello Kate,
Thank you for your feedback. Our Member Services Team will contact you right away to address your return concern.
Best,
Renz
They subscribe you to a monthly charge in the small print and then you cant even get what you want because the charge is more than the cost of what you would spend
Date of experience: September 4, 2022
Hello Aaron,
Thank you for sharing your experience with the VIP program and the monthly member credit. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.
Best,
Mary
I had an issue with one of the items I received from a recent order. I contacted CS via messenger. I received a quick response and had my problem solved with no issues!
Date of experience: December 1, 2022
Hello Milena,
Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
DO NOT
I CAN NOT EXPRESS MY DISAPPOINTMENT WITH THIS GIFT CARDS
I PURCHASE MORE THEN 1 K IN GIFT CARDS THIS HOLIDAYS
I had to expend hours in customer services so my girls can use them
Not doing this again
Date of experience: February 8, 2021
Hello Marianela,
Thank you for the feedback! We value you as our member and we are sorry to hear about the inconvenience you have experience with utilizing the gift cards on the website! Your feedback is important, and we would like to make things right. Our Member Services Team will be in touch within 48 hours.
Best,
Jane
I exchanged a product for another size. The original product was received back to Fabletics and I never received my new item. Now you have my money AND the product! Will never shop there again.
Date of experience: May 29, 2022
Hi Brandi,
We value our members, and your feedback about your shopping experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.
Best,
Tina
I can never find anything on this website. I don't always want an outfit so I try to find the individual pieces. This site is terrible. The speed is bad but the layout is worse.
Date of experience: November 4, 2019
Hello Lori,
Thanks for taking the time to write a review. We always welcome feedback; it helps us know where to improve! In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our Member Services Team will email you shortly to help you out.
Best,
Ivy
I'm a fitness instructor and I pretty much live in workout clothes. The quality and fit of my Fabletics outfits is as good as the very expensive brands. I love the affordability of the clothes.
Date of experience: May 2, 2023
Hello Dee,
It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!
Best,
Lia
Saw the sale add on TV. Great offer! I thought the Co. Only made women's workout gear. I couldn't get the two for one offer for men's shorts because they only had one in stock. They promptly refunded half of my payment. To receive free shipping I agreed to receiving promotional emails and texts. The shorts are great I was traveling and busy that month and the next. Come to find out my credit card has been billed $54.99 for those months. I called the company. "You have been billed as a part of your Plus membership." I told the gentlemen I wasn't familiar with this agreement. "When you signed as a Plus member you are billed each month $54.99 in order to have an opportunity to buy up the $80 in product for $54.99. You have to waive the charge the first five days of each month to avoid the charge. The details are in the fine print" (his exact wording). I had no idea that I had agreed to any such contract. Needless to say I immediately cancelled my Plus membership. This seems a spurious practice. I wound up with one pair of shorts on sale and an additional charge for $109.08. It's almost, though not technically, a pyramid scheme. Needless to say, I will not be recommending Fabletics - because of the MANNER in which they do business. Their product, in itself, is quality.
Date of experience: August 1, 2022
Hello Jon,
Thank you for taking the time to leave a review. We are sad to know that you are not pleased with how our VIP program works and that you are thinking of closing your account with us. We value you as a customer and want to make things right! Our Member Services team will email you right away.
Best,
Chad
I don't like the whole situation behind the VIP stuff but it's basically REQUIRED to have it to actually afford the clothing. Quality was really good I can't lie, I just really hate the whole VIP system
Date of experience: August 10, 2023
Hello Andrew,
Thank you for sharing your thoughts on the VIP membership. Your feedback will help us what we can do better. Our Member Services Team will get in touch with you right away.
Best,
Allison
I have 2 pairs of the lined franchise shorts. While I love the feel of those, the lining is just too hot at times so I got 2 pairs of the unlined versions and I am very happy with them
Date of experience: July 6, 2021
Hello Adam,
Thank you for writing a review! We love to hear that you are happy with your purchase! Have a great day!
Best,
Nelle
When I first found out about Fabletics I was wondering what the membership was about so I was curiously reading about it on their site. They had a very simple explanation laid out for people to understand how it worked. Again as I wanted to get the initial good deal for joining they had me read about how it worked and agree to it before I could order. I do not see how people are saying this is a scam when this is all laid out very clearly for people to read. I've been a member for several months now and I have skipped months, I have ordered months and I have returned something with absolutely NO problems.
As far as the quality I really love them! I workout 1-2 hours a day 5-6 days a week so I love to get new outfits here and there. I think Fabletics are by far my favorite and I have spent more from other sites. I've also bought some things on a clearance sale for a STEAL such as high quality sports bras for $8 and other items as cheap.
I do not see myself canceling my membership anytime in the future. Even if I do not want to buy anything it is very easy to check the new offerings near the 1st of the month and then skip. I look forward to seeing the new stuff and am enjoying my membership. It makes me sad that others may be swayed away by claims of "scam" etc. Just read before agreeing. It is not a lot to read and the membership is pretty strait forward.
Date of experience: August 9, 2017
Hello Jessica,
Wow, thank you for the great feedback! It feels good that our members appreciate the effort that we put in to making sure we provide best quality products and services!
XO,
Samar
I ordered my 2 for$24 leggings. They arrived both size S. One fit but the other was too small and had a stain. Returned for larger size. Size M still too small and had the same stain.
Date of experience: July 1, 2020
Hello Allison,
Thank you for writing a review! We are sorry to hear if the item you've purchase didn't fit well. We would like to assist you further. Our Member Services team will be contacting you within 48 hours for further assistance.
Best,
Nelle
The products are great quality, stylish and lots of options.
Only downside is they sell out quickly.
Date of experience: June 3, 2024
I love Fabletics sports bras and leggings. Specially on sale you can buy top quality items for really good price.
Date of experience: June 3, 2024
I just received my bike shorts and matching top and I love them! The material is amazing and the hold…. My waist is so snatched! Will definitely be buying more!
Date of experience: May 20, 2022
Hello Danielle,
Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!
Best,
Renz
First, I never received any email giving me my tracking number.
Then, when I tried to contact customer's service, it took hours to get a hold of an agent. On the phone, they literally hung up. When trying to contact them via messages, the chat ended multiple times even before the agent even got there. When I finally got a hold of the agent, it took forever before she gave me my tracking number, because she insisted that I would receive it by email (which I never did).
Next, I was missing an item in my order, and so I had to contact the customer's service, which again took so much time. They told me that the item had been canceled due to not having it in inventory... I never received any emails, again. And yes, they had my email because I received my order summary by email when I placed my order. Why was I even allowed to purchase it if they didn't have it?
After all that, I wanted to cancel my membership. They say you can cancel it anytime, but the agent was basically trying to get me to keep my subscription by offering different deals. It took me about 10 min of saying "no thank you, all I want is to cancel my membership" for the agent to finally accept.
The only reason why I am not giving this one star is because I am relatively satisfied with the clothes I received. But I will definitely not be purchasing from Fabletics again.
Date of experience: May 19, 2020
Hello Noemie,
Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this had caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
The bottoms fit great, but the tops do not fit me well. I tried a smaller and larger size, but neither works well for me shape. Great quality products overall!
Date of experience: April 4, 2023
Hello Ayodele,
We value the comments you made about the sizes of our items. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
The bras I purchased fit horribly, not comfortable and the color was awful. Never wore them, donated them. I am finding that Fabletics are overpriced for the quality. Canceling my membership!
Date of experience: May 31, 2022
Hi Debi,
Thank you for sharing your feedback about the items that you received! We always like to know what our members are thinking so we know where to improve. A representative from our Member Services Team will be contacting you immediately.
Best,
Kim
The website was easy to use. I was personally not a fan of the membership aspect of the buying experience and didn't find the monthly fee to be worth it
Date of experience: May 2, 2023
Hello Andrew,
We appreciate the feedback you shared regarding the VIP program. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will be contacting you right away to further help you.
Best,
Lia
I love the quality of all the products. Lately having a lot of trouble the returning process. I will no longer be purchasing anything that I know will not fit.
Date of experience: August 1, 2022
Hello Laurie,
Thank you for your review. For assistance with the return process, our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Dean,
We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!
Best,
Renz