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Fabletics has a rating of 3.1 stars from 11,784 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Really love the fit of all the clothes and the prices are great!
Date of experience: July 1, 2024
Absolutely love Fabletics leggings! Best leggings on the market.
Date of experience: July 1, 2024
I was excited to use this product (always in the search for a good pair of workout leggings), but when I returned a defective pair of leggings (knees ripped third time being worn) I was a replacement but I never received them. I was extremely patient, I waited 30 days for them to arrive. When I finally called to investigate I was told the pair I ordered to replace the original pair was no longer offered. I was never notified of this, instead I just sat around waiting and had to call in to find out they weren't shipped, even though an email was sent saying they had been shipped and would arrive within 10 business days. Talking to the agent I wasn't even offered a new pair or a refund. Horrible customer service, especially from a company that wants you to remain loyal and pay a monthly membership fee. Being a member I would expect much better customer service. Poor product, horrendous customer service, I would absolutely never recommend this product/company to anyone looking for sportswear and will never be a consumer again.
Date of experience: May 3, 2019
Love my leggings, bras, and coats! Have many colors and love them all!
Date of experience: July 1, 2024
Every outfit I have purchased is awesome and fits so well
Date of experience: April 4, 2023
I think the policy of not being able to return T-Shirts that where I did not even open the package was ridiculous.
Date of experience: June 3, 2024
Quality and fit were on point! The sizing was good and the stretch and material were sturdy
Date of experience: July 1, 2024
Love the fabletics products, but the jogger didn't meet the expectations.
Date of experience: July 1, 2024
Great products, great discounts, great company, and Kate Hudson is awesome
Date of experience: July 1, 2024
I was not aware I was signing up for a subscription and I was charged 59.00
Date of experience: July 1, 2024
I love Fabletics and love giving Fabletics as gifts to others.
Date of experience: July 1, 2024
I still haven't received my order, I purchased two shorts in may and I still haven't received them.
Date of experience: July 1, 2024
I would not recommend purchasing anything from this company. I needed to exchange sizes because I ordered my normal size, but of the seven items, I purchased two appeared to be able to fit my daughter, two were too big and three were just right. I called to get them exchanged. I did not use any of the subscription credit on this purchase. I was told that I wasn't able to exchange. I called the same day the clothing arrived at my house. I was on the phone for 1 1/2 hours. I am the most patience and calm person. It takes a lot to get me rattled. I requested to speak to a manager six times. Every time I was put on hold for 3 to 4 minutes and the representative would come back and tell me over and over that there was nothing else the manager would do for me. They could only give me a partial credit on my account after it arrives and if it never arrives, then I will get nothing even if I mailed it and had proof. I really just wanted to exchange the merchandise for a different size, but that wasn't apparently an option. By the time, I finally spoke with a manager I was worn out and frustrated. I decided to donate the merchandise and just cancel my subscription. The quality is something you can't find locally. I would highly suggest that you order from $#*!s, Academy, Nike or a reputable company that will value and respect you as a customer. #notmycompany #valuecustomers
Tip for consumers:
Don’t use this site. You will regret it.
Products used:
Leggings and shirts
Date of experience: May 1, 2021
Hello Heather,
Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our products and services. Our Member Services team will get in touch with you within 24-48 hours to further assist you.
Best,
Dean
When you cancel they keep your credit which was $55 and dont even let you use it later. Bad practice
Date of experience: June 26, 2020
Hello Lisa,
Thank you for writing a review regarding our member credit. We would like to assist you further. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Please check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Sincerely,
Nelle
Product is good. But very long for me
Recommendations
Date of experience: July 1, 2024
To small sent me some toddler pants i hate this company
Date of experience: July 1, 2024
Fabletics provides great service and quality merchandise.
Date of experience: July 1, 2024
I placed an order then another. These items are so comfortable
Date of experience: July 1, 2024
I think Fabletics is the perfect affordable workout attire. It's so cute and it washes well.
Date of experience: July 1, 2024
Sales person rude look at my last trade and you will know what his name is.
Date of experience: July 1, 2024
Very good quality golf attire. It was also picked up a nice gym bag.
Date of experience: July 1, 2024
Poor! Second time in a row I have not received my items due to the shipping partner losing them.
Date of experience: July 1, 2024
Great service at the Irvine Spectrum location! Super friendly too
Date of experience: July 1, 2024
Friendly and helpful staff. Great selection of leggings, bras and cute jackets
Date of experience: November 1, 2022
Underwear swimming trunk tee shirt shorts all very comfortable
Date of experience: July 1, 2024
Love the buttery fabric. Your products are amazing.
Date of experience: July 1, 2024
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hello Makenzie,
Your feedback regarding the service you received at Fabletics is very important to us. We want members to enjoy shopping here. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.
Best,
Ivy