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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

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Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user manasay
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

They first never sent me my first order, then sent me the wrong order (someone else's) and then finally after two month of waiting they sent me my actual order. They didn't offer extra credit nor did they offer free express shipping. It was a painful experience to get help from some of the customer service representatives also.

Date of experience: October 1, 2024

Thumbnail of user shays174
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I love the quality of the leggings and sports bras, only brand of workout leggings I use!

Date of experience: December 5, 2024

Thumbnail of user royj888
New York
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Nice fit and clean look. Love the casual and athletic fit.

Date of experience: December 5, 2024

Thumbnail of user matthewo645
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I decided to cancel my subscription because I found that I was not ordering enough, amassing 5 credits over 5 months. Before cancelling, I put an order in using the credits. 5 weeks went by and I was notified that the order has been returned to sender.

Ultimately, I paid for 5 months of membership that was just stolen by Fabletics.

Date of experience: October 1, 2024

Thumbnail of user susanm9153
Pennsylvania
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Many choices. Hard to decide. Love everything I've gotten!

Date of experience: December 5, 2024

Thumbnail of user timh2634
South Dakota
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

I enjoyed my experience and the clothing is very high quality.

Date of experience: December 5, 2024

Thumbnail of user jacquelinek1143
Florida
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Items came quickly. Fit and material are fabulous.

Date of experience: December 5, 2024

Thumbnail of user angiek377
Washington
1 review
0 helpful votes
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December 15th, 2024
Verified purchase

Always great customer service. Love the clothing and pricing, chefs kiss!

Date of experience: December 5, 2024

Thumbnail of user nancyb4132
Nancy B.
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I ordered 2 pair of scrubs which included the Long Jogger Pants. They arrived quickly and the quality is great! The Long Jogger Pants fit well and are very comfortable! I would recommend to other Nurses!

Date of experience: October 1, 2024

Thumbnail of user maxm552
Georgia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I enjoy my Fabletics clothes. The price was great, and the fit and feel are what I expected. Two issues I've had are with the digital shopping experience. First, I cannot use the iOS app even though I am a subscriber. Second, when I receive the email promotions, I am directed to a broken link OR to the first-time customer screen. When I am on the site, I find it difficult to know which colors are actually in stock. Whichever color circle appears by the product is rarely the color that's available. This is misleading and a major turnoff. Finally, the colors advertised in the promotional emails are never the ones in stock.

Date of experience: October 1, 2024

Thumbnail of user veronicab879
Texas
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

The fit on the leggings is flattering. Excellent variety of colors to choose from.

Date of experience: December 1, 2024

Thumbnail of user brittanyb1965
California
1 review
0 helpful votes
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December 11th, 2024
Verified purchase

Received my scrubs and engraved sweater faster than expected and great quality as always.

Date of experience: December 1, 2024

Thumbnail of user alisonc436
California
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

That most products were not really fit my body shape I'm in between S and M. Sometimes S is bit too small but M isn't fitting (strap too long etc) and I end up wasn't very satisfied about some of the style fit, this is just not the perfect brand for me.

Date of experience: October 3, 2024

Thumbnail of user andym1303
Georgia
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Very pleasant experience. The customer service is amazing and the quality of stores is perfect.

Date of experience: December 4, 2024

Thumbnail of user magdalenag70
Iowa
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Great fabrics, I like the style and the color. The pants we're running smaller then the actual size

Date of experience: December 4, 2024

Thumbnail of user thomast2346
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I love the stuff i purchased but i have to drop out of vip.you take money out but you use 1 credit for items that are less than what you took out
You should be able to buy 2 or 3 items that add up to the amount you took out.

Date of experience: October 1, 2024

Thumbnail of user larissac62
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The material is never the same even though I usually order the same leggings since they are for work. This last order came in and they feel like cardboard. The are usually see through and not squat proof at all.

Date of experience: October 1, 2024

Thumbnail of user tinad275
Massachusetts
2 reviews
3 helpful votes
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October 11th, 2024
Verified purchase

Honestly, when I first ordered I was not expecting much. I was wrong! Everything I have ordered in the last year or so has been top quality. I love the leggings, the joggers, the bras and tops! I love that I can skip months when needed. I usually receive my deliveries within a few days of placing my order.

Date of experience: October 1, 2024

Thumbnail of user patriciav1383
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I always have trouble with the website. Recently I was offered a promotion. Too bad I could not order anything. Whenever I clicked on anything, all I got was sorry, something went wrong. This went on for three days and the promotion was over.

Date of experience: October 1, 2024

Thumbnail of user taylan
Connecticut
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

With every order I get, I find the material being less and less of quality. My most recent order including items in which the material of the clothing feels more stiff and plastic like. When I first started my subscription years ago, the fabric was soft and buttery. I find myself wearing my old clothing more than I do my new clothing. I have a bag full of returns sitting in the corner of my room that I find myself continually adding to.

Date of experience: October 1, 2024

Thumbnail of user ryank1209
Michigan
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I am a guy... I love all the guy apparel lines... I am getting adds and links for all of my advertisements that only take me to female apparel... Not smart. Since everything is female and nothing it easy to find male from the advertisements and links provided. I just don't even look anymore.

Date of experience: October 1, 2024

Thumbnail of user erikal295
Ohio
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I've been a member for 7 or 8 years. I feel that the colors/prints are not as cute as they used to be. I used to have a hard time deciding what to buy, now I have a hard time finding something to buy. This summer I order a few size M bras, I could not even put them on. I compared them with older bras of the same design and size; the new bras were 2" smaller. Last, but not least, you run out of sizes very quick. Sadly, I am considering canceling my membership.

Date of experience: October 1, 2024

Thumbnail of user cheryls3836
California
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Great customer service any time I have an issue with size or returns. Easy and fast.

Date of experience: December 4, 2024

Thumbnail of user luisl834
Germany
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

The staff was really helpful and patient. My favorite store

Date of experience: December 4, 2024

Thumbnail of user leonardom254
Florida
1 review
0 helpful votes
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December 14th, 2024
Verified purchase

Fabletics is awesome, the prices are unbelievable. My favorite online store. Best products.

Date of experience: December 4, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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