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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user maxt182
Washington
1 review
0 helpful votes
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November 28th, 2023

Horrible site and customer service, complete scam, will steal your money and cancel valid orders, needs to be stopped.

Service
Value
Shipping

Date of experience: November 28, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Max,

It is with great regret that we received your feedback regarding your purchase. You should only receive the greatest services. Our Member Services Team will get in touch with you immediately to help you.

Best,
Lia

Thumbnail of user ruthw683
Illinois
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

Clothing fits great for short people like me. The staff is always kind and polite on the phone. They are so humble and helpful everytime i call.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ruth,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user juanr581
Oregon
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I love them but my body type is hard to find the perfect fit. I have went between an XL and large and it seems I'm in-between.

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Juan,

Wow! Thank you for sharing your wonderful shopping experience with us! We put member experience and satisfaction our priority, and your review reaffirms the hard work we put in every day. We aim to cater to all shapes and sizes to make our members feel amazing and confident.

Best,
Nelle

Thumbnail of user anam708
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

I like the quality, designs and price, but not variety of patterns or textures most of them are flat solid colors. That's why I don't buy often.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ana,

We are sad to know that you are unhappy with our pricing and our selection! We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user michellef192
Florida
1 review
2 helpful votes
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May 10th, 2018

Automatically charge you monthly fee and the cloths are not really worth the money... never ABLE TO GET THE CUSTOMER SERVICE CANCEL YOUR MEMBER SHIP! A SCAM

Date of experience: May 10, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Michelle,

We would like to sincerely thank you for notifying us about your experience with Fabletics. In the meantime, we’d like to help resolve any problems/concerns you had. A representative from our member service team will email you shortly to help you out.

Best,
Ivy

Thumbnail of user carolineb108
New Jersey
2 reviews
2 helpful votes
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October 29th, 2018

3 darn pairs came unglued at the CROTCH. They wont even give a credit. The crotch is NOT where you need glue. It gets hot and damp.

Date of experience: October 25, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Caroline,

When our members are unhappy, we’re unhappy... Let us make it up to you! A representative from our Member Services Team will contact you shortly to assist you.

Best,
Ivy

Thumbnail of user giovannad36
Florida
1 review
0 helpful votes
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January 8th, 2023
Verified purchase

Sizes are not consistent AT ALL waste of money i was excited for nothing :( i cancelled my membership because of it they only get 2 stars cause the leggings look like the pic

Date of experience: January 8, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Giovanna,

Thank you for sharing your experience with the item you ordered. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user patrickr698
South Carolina
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I fell in love with the pants, and am now hooked. I wait for my credit each month just to see what new item I can get!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Patrick,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”!

Best regards,
Chad

Thumbnail of user haleym152
California
1 review
0 helpful votes
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December 17th, 2021
Verified purchase

Every month I am so happy with my purchase. They are cute, comfy and affordable. And if someone doesn't work out the return process is so easy!

Date of experience: December 17, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Haley,

We are glad you are enjoying our products! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user treer20
Canada
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I love Fabletics clothing, the quality is fabulous, I still have a pair of yoga pants from over 8 years ago. Look great after many many washes:)

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tree,

Thank you for taking the time to provide comments and for spreading the word. We're delighted to hear that you like our products and quality.

Best Regards,
Clark

Thumbnail of user kaseyo6
Missouri
1 review
0 helpful votes
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January 18th, 2022
Verified purchase

Everything I try to select from the website is either only available in bright colors or not a mid range size. Need to have more in stock.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kasey,

Thank you for taking the time to leave a review. We are very sorry to hear that the colors in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user annet202
Alabama
1 review
0 helpful votes
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January 31st, 2021

Looked great. Wore them once & then washed due to puppy paws. Not only did they not come totally clean but they fell apart! Waste of money

Service
Value
Quality

Date of experience: January 31, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Anne,

Thank you for sharing your feedback regarding the quality of our products. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user kent326
Pennsylvania
1 review
0 helpful votes
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November 7th, 2022
Verified purchase

Love the product, but don't like the way how you guys just set people up for some monthly membership

Date of experience: November 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ken,

We appreciate the feedback you shared regarding our VIP program. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user raphaelc60
Louisiana
1 review
0 helpful votes
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July 19th, 2022

Do not buy the Fundamental shorts. Decent quality but the fit is terrible and there isn't an adjustment string

Products used:
Fundamental shorts

Service
Value
Shipping
Quality

Date of experience: July 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Raphael,

Thank you for sharing your experience with the item you purchased. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user autumnd11
Idaho
1 review
0 helpful votes
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July 6th, 2019
Verified purchase

Always receive my products ordered ahead of time which always makes me so happy, it's like a birthday surprise

Date of experience: July 3, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Autumn,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user caterinad1
New Jersey
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

Love the leggings my girls love them too holds you in comfy great for working out or running errands

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Caterina,

Thank you for your positive feedback! That's a great encouragement for us! Hope to hear more from you in the future!

XO,
Ivy

Thumbnail of user jillg14
Ohio
1 review
7 helpful votes
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September 16th, 2015

They should put in bigger letters how they take money out of your account for their membership fee.
Scammers.

Date of experience: September 16, 2015

Thumbnail of user krisw54
North Carolina
2 reviews
1 helpful vote
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December 10th, 2018
Verified purchase

Items listed on sale but click on them and says "sold out ". Same old styles nothing new. Disappointed

Date of experience: December 8, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Kris,

Thank you for sharing your feedback with us regarding the unpleasant experience you had in Fabletics. We value you as our member. You deserve only the best service, a representative from our Member Services Team will reach out to you within 48 hours to help resolve any concerns you have.

Best,
Ivy

Thumbnail of user reginab74
Michigan
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

I enjoy shopping at Fabletics. Their outfits to choose from make shopping easy, and the quality is just unbeatable.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Regina,

Thank you for your continuous love and support. We hope to fulfill all your FABshionista needs. Happy shopping!

XO,
Ivy

Thumbnail of user margreets
Netherlands
1 review
9 helpful votes
  • Send Message
October 12th, 2015

Impossible to delete my account. Never understood this was the deal with becoming a VIP member! Worst deal ever

Date of experience: October 12, 2015

Thumbnail of user razela
Israel
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

Bought exercise shirts this summer. Baby color is perfect. Pockets are great. Shaping is excellent. Loving them. Thanks Fabletics.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Razel,

Wow! Thank you for the feedback! At Fabletics, our mission is to provide our members with only the nicest, highest quality items. Our number one priority is the satisfaction of our members.

XO,
Ivy

Thumbnail of user christinr12
Colorado
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I always love receiving my items from fabletics! By far the best shorts and pants I have ever bought!

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christin,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your shorts and pants! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user matildas22
Canada
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Amazing prices with the VIP member credit. So comfortable and cute. I feel so confident in my Fabletics items!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lindeann,

We're delighted to hear you enjoyed your purchasing experience with us! We constantly make sure to create beautiful and high-quality items for you at an affordable price! Have a wonderful day!

Best,
Renz

Thumbnail of user chaseb103
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

It's intuitive and the products are incredible. I really love using Fabletics and recommended it to a friend today.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chase,

We appreciate the time you took to leave such a thoughtful review of our products and services! We’re happy you had a great experience with us! Have a great day!

Best,
Dean

Thumbnail of user ryanc989
Arizona
1 review
0 helpful votes
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September 19th, 2021
Verified purchase

I've cancelled my membership twice now. You guys are abusive, at this point it's fraudulent the way you behave.

Date of experience: September 19, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

Thank you for writing a review regarding your experience with the VIP membership. We deeply value your business with us and your feedback is important for us. We will contact you within 48 hours for further assistance.

Best,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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