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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,263
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,783)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user michellem4003
California
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

I bought bras, shorts and leggings from fabletics. All the items were great quality and comfortable to wear.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Michelle,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user danielm4168
California
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

All the items I purchased, boxers to pants, arrived on time, are very comfortable, and are high quality!

Date of experience: April 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Daniel,

Thank you so much for sharing your feedback regarding the items you got from us. We're glad you love your purchase. We always strive to provide our members with the best products. Have a wonderful day!

Best,
Allison

Thumbnail of user paulah820
Kentucky
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Fabletics always offers lots of variety for womens that wear larger sizes such as me. I appreciate that.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Paula,

Thank you for leaving a review. We are happy to know that you are satisfied with the products we offer. We will make sure to continuously create items that suit the needs of our valued members like you! Have a great day!

Best,
Allison

Thumbnail of user rebeccah141
California
1 review
0 helpful votes
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March 22nd, 2018
Verified purchase

Love the outfit. Has great quality to it and is very comfortable. Would definitely recommend Fabletics to other.

Date of experience: March 20, 2018

Thumbnail of user sherrye11
Sherry E. – Fabletics Rep

Hello Rebecca H,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Sherry

Thumbnail of user dm559
D M. – Fabletics Rep

Hello Rebecca H,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Sherry

Thumbnail of user munira17
Ohio
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

I really like your products guys, the fabric the materials everything just satisfied me. Thank you so much.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Muni,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user nicoa13
Arizona
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Incredible product and service. From choosing what I wanted, to getting it delivered, it was a great experience.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nico,

Thank you for sharing your wonderful experience with us. It makes us happy to know that you are satisfied with the products and services that we provide to our members. Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user richardb4583
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Amazing products, that fuel my athletic goals and look good! We definitely recommend and purchase in the future.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Richard,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a great experience with us in the future!

Best,
Lia

Thumbnail of user angelap1285
Georgia
2 reviews
0 helpful votes
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April 22nd, 2022
Verified purchase

Fabletics sells quality merchandise at reasonable prices, as long as you stay on top of the monthly charges!

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angela,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user galej26
California
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

It's getting expensive, and I'm not really into bright styles. I'm having a hard time using my credits.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gale,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our prices and credit system. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user angelicad86
New York
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I had a package that was sent back by carrier. Refund was processed in minutes. Good experience! Thanks!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angelica,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user poppym19
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Great selection; ordered 2 outfits - leggings, shorts, sports bra and tank. Excellent quality, fit and style. Quick shipping.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Poppy,

Thank you so much for loving our brand! We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user jamiet393
Florida
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

This company is easy to work with and has a superior product quality. Love the easy membership option.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Fabletics would like to thank you for patronizing our items and thank you for the opportunity to serve you. Truly, it is our pleasure Hope to hear more from you in the future!

Best,
Mary

Thumbnail of user annej307
Minnesota
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Great clothes and easy website to use. Appreciate being able to skip the monthly membership fee.

Thank you.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Anne,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user fatimav21
Illinois
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

I've been a longtime fabletics shopper! I love their leggings and they are more affordable than their competitors!

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Fatima,

Thank you so much for your awesome feedback! We love being able to provide the products that our members seek. We truly appreciate the time you spent sharing your experience and we hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Thumbnail of user billys487
New York
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Outstanding...good intro to the brand...I was given information and options. It was a great experience. I signed up

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Billy,

It’s great to read your feedback about your shopping experience and we appreciate you taking the time to share it with us. We aim to provide the best services for every member!

Best,
Allison

Thumbnail of user brittanyg500
Delaware
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Very unprofessional. I requested a full refund and they did not listen and only gave me store credit.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Brittany,

Thank you for taking the time to leave a review. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. Your feedback about refunds is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user cm1085
Arizona
1 review
0 helpful votes
  • Send Message
May 1st, 2023
Verified purchase

Being a member gives great savings on needed scrubs and workout clothes. Everything arrives in a timely manner.

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello C Yvon,

Thank you for sharing your shopping experience with us. We are delighted that you're satisfied with the products and services we provide for our members. It has been a pleasure doing business with you! Have a great day!

Best,
Allison

Thumbnail of user deborahw2202
Louisiana
2 reviews
0 helpful votes
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January 10th, 2023
Verified purchase

My one and only order was disappointing, and I am not interested in ordering anything else from Fabletics

Date of experience: January 10, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deborah,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user theresab266
Michigan
2 reviews
6 helpful votes
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February 15th, 2020

Tried to cancel account but they refused to refund balance. Poor service $35 S&H fee for small item.

Date of experience: February 12, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Theresa,

Thank you for bringing this to our attention! We're sorry to hear you're thinking of canceling your account and unhappy with our shipping policy. We value your feedback and we'd like to make things right. Our Member Services team will be contacting you within 48 hours to assist your further.

Best Regards,
Nelle

Thumbnail of user anneb600
Alaska
2 reviews
0 helpful votes
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September 4th, 2022
Verified purchase

Website helpful for remote use and communication. Product quality is very good with lots of choices and sizes.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Anne,

We appreciate your wonderful review! It's great to know that you love the variety of styles that we have made available to you. You can surely expect more soon!

Best,
Tina

Thumbnail of user haydenc42
Texas
1 review
0 helpful votes
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September 1st, 2020
Verified purchase

Everything I have bought from Fabletics has been awesome. Great quality, great price, super easy returns and exchanges!

Date of experience: September 1, 2020

Thumbnail of user nellep
Nelle P. – Fabletics Rep

Hello Hayden,

Wow! We love to hear that you are happy with everything that you purchased from us! We always make sure to make beautiful and quality items at a very affordable price just for you!

Best,
Nelle

Thumbnail of user jand452
Canada
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I've never had any problems with any of there clothing or have a reason to contact customer service.

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jan,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user lashonp1
Kentucky
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

Yes just reviewed my account to see that I was still being charged when have discontinued the account.

Date of experience: June 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lashon,

Thank you for the feedback about your experience with our VIP membership. Your satisfaction is our priority and we would like to make things right, so a representative from our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user cristopherl2
Illinois
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

I just started buying their clothing this year and have come to absolutely love it. Unique and sporty

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cristopher,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user maryw2508
California
1 review
0 helpful votes
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December 4th, 2021
Verified purchase

I've nothing but the highest regards for Fabletics. Love the products, superior distribution system, and A+ customer service!

Date of experience: December 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

Thank you so much for sharing your awesome shopping experience with others! Our goal is 100% member satisfaction and it sounds like we achieved that goal with you. We want every experience to be 'five stars'!

Best regards,
Chad

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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