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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,782 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,262
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,782)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user annettej192
Nebraska
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Don't really care for how they fit and the material of what I have purchased. Beautiful colors, not a fan of the material elastic tight feel.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Annette,

We're glad you enjoy our unique styles! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user geraldm565
South Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I returned two pairs of shorts for exchange for s different size. But I've only received one back. I'm still missing the other pair of shorts

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Gerald,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user audreyd279
New York
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I used to love all of the different styles and colors. Now there is little variety and the same style of sports bras repeat every month.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Audrey,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user alysone12
Idaho
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

I like the fabletics workout gear, just wish they would branch more into casual and dress clothing too - I don't need new workout gear every month.

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alyson,

We are glad you are enjoying our products! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user kouroshz
New York
2 reviews
0 helpful votes
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April 2nd, 2023
Verified purchase

Cool and stylish pants. I wish they were less expensive. $90 for a polyester material is way too expansive, but they fell great and look great.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Kourosh,

All feedback is important to us, so we appreciate the time you took to tell us about your experience with the prices we offer. Our Member Services Team will contact you right away.

Best,
Allison

Thumbnail of user chrisl2041
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Have quite the collection going of Fabletics in my active and coaching lifestyle. They perform look and feel better than the best at half the price!

Service
Value
Shipping
Returns
Quality

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chris,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

Thumbnail of user nathane218
Michigan
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

I just do not understand why I am being charges $54 per month and when checking what I can buy for him. I have no points and missed many sales.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nathan,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the Member Credit.

Best,
Renz

Thumbnail of user richards5260
Nevada
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Never asked, was never told about subscription. No notice of funds being withdrawn. Avoid Fabletics!

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Richard,

We regretfully note that we received your feedback regarding our VIP program. We hope we can make it up to you! Our Member Services Team will get in touch with you immediately for further help.

Best,
Lia

Thumbnail of user amyb2693
Minnesota
1 review
0 helpful votes
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February 5th, 2023
Verified purchase

Monthly cost was had for me to call and skip and sometimes I didn't have the $$. It's just not a system that works for me.

Date of experience: February 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thank you for taking the time to leave a review. Your feedback about the VIP membership and the monthly member credit is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user stephaniep470
Arizona
3 reviews
0 helpful votes
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July 1st, 2020
Verified purchase

I love the products I have ordered, they're super cute styles for a great price. Nice quality. Also, the ViP membership is super easy to use.

Date of experience: July 1, 2020

Thumbnail of user jasmineb458
Ohio
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Clothes fit comfortably for my curvy physique! Perfect athletic clothes are hard to find.

Date of experience: June 4, 2024

Thumbnail of user alexb1715
Illinois
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Tiktok ads dont mention a $60 a month membership... apparently its against the law to write reviews that aren't true so thats how you know im right

Date of experience: April 1, 2023

Thumbnail of user andrewf954
California
3 reviews
0 helpful votes
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September 1st, 2023
Verified purchase

Never got what i ordered. I tried several times and finally gave up. Not muchhof a business opractice...to say the least.

Date of experience: September 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Andrew,

Thank you for sharing your experience with the order you made online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user jamiem926
Minnesota
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

Did not give me my whole order and overcharged me Talk to somebody about a refund and still never got it

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jamie,

Thank you for your review. For assistance with the refund, our Member Services Team will get in touch with you right away. Thanks! ​

Best,
Renz

Thumbnail of user franciscam50
Texas
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

Really comfortable and great service
My outfit was amazing fits great and I will become a regular customer from now on

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Francisca,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Have a great day!

Best regards,
Chad

Thumbnail of user deenap5
South Carolina
2 reviews
0 helpful votes
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February 16th, 2022
Verified purchase

Some items have been great, others not so much. The seams are very rough and scratchy and the leggings run small.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Deena,

We appreciate your feedback on the fit and quality of your purchase! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user pattys207
New York
1 review
0 helpful votes
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August 4th, 2020
Verified purchase

My only problem ordering is narrowing the selection because I want everything! Great quality and fit on everything I have ordered.

Date of experience: August 4, 2020

Thumbnail of user shahrzadm5
California
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

Beautiful designs and l love the fabrics.
Also the prices are so affordable.
Well done, l am your long term customer!

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Shahrzad,

We are glad that everything worked out for you. We, here at Fabletics do our best to provide great products and services to our customers. We appreciate your feedback and would like to assure you that we will strive to improve our customer's satisfaction.

Best,
Allison

Thumbnail of user sharonf1216
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

It was Easy to order quick to deliver less than five days so affordable a quality product at a decent price

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sharon,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user amaditaa1
California
1 review
0 helpful votes
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August 13th, 2023
Verified purchase

I look for cute outfits and new releases and they're always out of my size or stuff sells out super fast.

Date of experience: August 13, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Amadita,

Thank you for sharing your experience with the items we have online. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user lauram2894
Canada
1 review
0 helpful votes
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May 22nd, 2022
Verified purchase

I love the feel of the products! Price is great, but have to make sure I order before time runs out!

Date of experience: May 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laura,

Thank you for taking the time to leave a review. Your feedback is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user dennisc656
Missouri
1 review
0 helpful votes
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August 1st, 2021
Verified purchase

Well, I thought 2 for 24 bucks. I got one and paid 49 bucks extra lured to a subscription. Not good.

Date of experience: August 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Dennis,

We appreciate your feedback on our VIP deals and offers! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user marlam1
Michigan
1 review
3 helpful votes
  • Send Message
July 16th, 2014

I agree with everyone else! Totally a scam! I have to know dispute several charges of $50 a month! Very deceptive.

Date of experience: July 16, 2014

Thumbnail of user ainsleeb1
Rhode Island
1 review
0 helpful votes
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August 4th, 2021
Verified purchase

Fabletics has great quality merchandise. I have had to do returns and exchanges also and those were very quick and easy.

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ainslee,

We are delighted to hear that you had a great return and exchange experience with us! We always make sure to give you the seamless shopping experience possible. Rest assured we will continuously create more sizes and the highest quality products to choose from. Have a great day!

Best,
Nelle

Thumbnail of user leylas12
New Jersey
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The styles are super cute, the quality seems good and the customer service is great. What more can you ask for?

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Leyla,

Such a fantastic review! Thank you so much for the overall favorable comments! You should only receive the greatest services. Enjoy yourself when shopping at Fabletics! Have a pleasant day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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