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Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.
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Good purchase but so many things in the fine prints else you'll be charged for subscription
Date of experience: June 8, 2024
My package was delivered and shipped with care thankyou!
Date of experience: June 8, 2024
I understand that you have to read the terms and conditions throughly before you buy anything online- but if there would be any recurring charge after you've put in your credit card details, it is but ethical to let the people see that clearly on the website, while shopping, and before checking out.
I called twice today to cancel my VIP membership with Fabletics. After the first call, i saw this website and read the reviews and saw that they still charge you even after you cancel your account so I called again. Apparently when you first cancel- they still keep your account online- that means they still keep your credit card information and your billing details. I asked the call center agents to remove my billing information and they asked me to verify by checking my account- they did remove it. After which I asked them to remove my account completely- and they did. I asked the call center agent to pass the phone to the manager so I can confirm that all my details have been erased and the manager was RUDE. I told him not to use that tone on me and I am recording the call and I even told them if they charge me next month- I'd sue their company and include his name in the complaints. He told me "how can a company bill you if we don't have your billing information? And yes you can take legal action if we charge you again next month".
Do note that their call center is outsourced in the Philippines. Their calls are indeed tracked and recorded. They can also steal and use your credit card information (I am from there and have heard horrific stories from the people that work in that industry). Don't be too mean to them- they might use your card without your knowledge.
Do not buy anything from this website unless you are prepared to spend 50 a month on their items.
Date of experience: January 5, 2016
Love the fact that these are lined. Color looks great and best of all, the functionality. Their look allows you to wear them in and out of the gym.
Date of experience: August 4, 2023
Hello Tony,
Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing Fabletics items! We hope you will always have a great experience with us in the future!
Best,
Mary
I love the pattern and the out fits comfortably. I got a large in both top and bottom, which I typically do anyways. So I'd say true to size
Date of experience: September 5, 2022
Hello Caitlin,
Thank you for leaving a review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!
Best,
Renz
I was unaware that money would still be taken even though I thought I had cancelled my account.
Date of experience: June 5, 2024
NO MEMBERSHIP EVER mentioned on ads.
Then try and HARD SELL me when I complained and cancelled.
NEVER AGAIN.
UNSUBSCRIBE!
Date of experience: May 6, 2024
Fabletics supports new customers as opposed to customers that have supported them for years.
Date of experience: June 2, 2024
I made a purchase and was auto-enrolled in their vip program. They charged me $50/month for nothing. Was told I could not get a refund.
Date of experience: June 17, 2015
Friendly uses web site
I can skip a month when ever I want to.
Quality of products are excellent
Date of experience: May 8, 2024
Always very helpful via phone - chat never works in my time zone so I am so happy to have a re person to talk to
Date of experience: January 21, 2022
Hello Jennifer,
We love you and your wonderful review! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
Big big scammer! They took my 49.99 without my knowledge. It was staying in my account for a while but now its gone! Well played
Date of experience: May 17, 2020
Hello Ida,
Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this had caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.
Best Regards,
Nelle
Garment quality not the same as it was before when I had the subscription and the rest is just to make the 50 character limit.
Date of experience: January 4, 2023
Hello Elektra,
We regretfully note that we have received your comments regarding the items we have. You'll receive an email immediately from our Member Services Team for further assistance.
Best,
Lia
I love the products. I wear something from Fabletics nearly every day. The leggings are so comfortable and they fit well too. Thank you Fabletics.
Date of experience: July 5, 2022
Hello Shelly,
We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!
Best,
Zeth
Initial purchase was alright. Now I need to come back every month to cancel my membership for the month so I don't get charged $50.
Date of experience: July 4, 2022
Hello Steven,
Thank you for writing a review! Your feedback about the membership is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away.
Best,
Allison
I enjoy getting my fabletics. I love the way it fits, material is nice and durable. I can't wait to get my next out fit
Date of experience: December 4, 2019
Hello Amanda,
Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!
XO,
Ivy
I've been a member of Fabletics for probably close to a decade now. I've never really had a bad experience with ordering, shipping, or returning.
Date of experience: October 16, 2022
Hello Jackie,
Your loyalty and support as one of our members are highly appreciated. Giving you, excellent service is always a pleasure. We guarantee 100% satisfaction with all products and services you purchase from us. Thank you!
Best,
Mary
Love Fabletics, I shop really often. The service I get at my store is great. I'm a happy customer.
Date of experience: May 8, 2024
I have $100 credit from the monthly payment, there items on sale but would let me pay with my credit and still get the sale.
Date of experience: November 1, 2020
I returned some items for a smaller size and others for a refund months ago and still have not heard anything despite follow up emails
Date of experience: August 1, 2022
Hello Ruth,
Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the items you returned. Our Member Services Team will get in touch with you right away.
Best,
Allison
The work out gear is long lasting, great quality and well designed. The customer service is quick to respond and helps resolve any issues quickly.
Date of experience: March 1, 2023
Hello Sabina,
We are glad you are enjoying our products! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!
Best,
Zeth
The product is fantastic. However, bring back the franchise short and the 70% off sale... PLEASE!
Keep up the good work you guys are great!
Date of experience: June 7, 2022
Hi Andre,
We love you and your wonderful review! It's always great to know that you are satisfied with your purchase, that is what we always aim for!
Best,
Tina
The customer service rep knew exactly how to handle my situation. But clothes are to expensive and it takes to long to receive your order.
Date of experience: March 18, 2022
Hello Kelly,
Thank you for writing a review! We would love to assist you further with the concern you had about the price and delivery. Our Member Services Team will get in touch with you right away. Thanks!
Best,
Renz
Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.
Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.
Hi Gianna,
Thank you for such a wonderful review! We always strive to set a standard with the quality of our products and we are glad to know that you like them!
Best,
Tina