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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user joannae60
Texas
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Clothes are good quality and comfortable. I feel like prices are pretty reasonable. Would like to see more bra options...

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanna,

Thank you for sharing your experience with prices and the products we offer. We value your opinion, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user kylev121
Idaho
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

The shipping was quick, and then the shorts didn't fit perfect I was able to exchange for a new pair.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kyle,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our product and service.  

Best Regards,
Clark

Thumbnail of user aprilj239
Mississippi
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Fabletics.com always give me just what I want to make me go harder. I love looking and feeling my best.

Date of experience: August 1, 2022

Thumbnail of user deanr161
Dean R. – Fabletics Rep

Hello April,

Thank you for the positive feedback! We are happy to know that you're satisfied with the services we provide! Hope to hear more from you in the future!

Best,
Allison

Thumbnail of user amberj461
California
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

I've been a member of Fabletics for years because of their products. Everything I've every purchased has exceeded my expectations.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amber,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user mollies51
Utah
2 reviews
0 helpful votes
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July 1st, 2022
Verified purchase

Cute, fits okay, but there are other brands that are better that won't charge you monthly for a "great deal"

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mollie,

Thank you for your feedback! Your feedback on the monthly charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user alyssas387
Missouri
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

In store is great beside lack of supplies as online. Online needs some help with communication with issues on orders.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Alyssa,

Thank you for taking the time to leave a review. We are very sad to know that you are not pleased with our availability. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user jacobv237
Idaho
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

Mediocre quality, fit ok, fabric was not nearly as nice as lulu, and others

You get what you pay for

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jacob,

Thank you for sharing your experience with the quality and fit of our items. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user davidb9310
Minnesota
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

I ordered some things and it took a very long time to come. And the returns section was very confusing.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for your review. Our Member Services Team will contact you right away to address your delivery concern.

Best,
Renz

Thumbnail of user coryh97
Alabama
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

They are a bit pricey, but they truly are the best! Quality, shaping, and over all look, can't be topped!

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Cory,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user patriciaw506
Virginia
1 review
3 helpful votes
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January 8th, 2020
Verified purchase

Your customer service is totally out of touch. They can't communicate well at all, and they don't understand your website.

Date of experience: January 5, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Patricia,

First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.

Best,
Ivy

Thumbnail of user alyssan108
New York
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

The quality, price, fit, etc. everything is always literally perfect. And they get here so quickly, too. Love love love.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Alyssa,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user nathanr498
Texas
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

Go look at my call history regarding this order. Super incompetent at helping me with my refund. Incredibly frustrating experience

Date of experience: April 1, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Nathan,

Thank you for sharing your experience with your order and our Member Services Team. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user dorae31
Illinois
2 reviews
0 helpful votes
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February 4th, 2023
Verified purchase

My son loved the shoes only that they took almost a month to arrived. Other that they are pretty good

Date of experience: February 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dora,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user alvint71
Georgia
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

She loves everything and the prices are great! Delivery was sooner than expected and the site is easy to navigate

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alvin,

What an awesome review! Thank you so much for the positive overall feedback! Have a wonderful shopping experience in Fabletics! Hope to hear more from you in the future!

Best,
Lia

Thumbnail of user melissag1599
Nebraska
0 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

The fabric was weird. Not super flattering. The prints were cute on some items but just not what I expected

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Melissa,

We appreciate your feedback on the quality of your purchase! We will be contacting you via email within 48 hours for assistance.

Best,
Cathy

Thumbnail of user adelekea9
Texas
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

The two shorts are extremely tight and smart. However, the trouser is a mess for me. There's room for improvement

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adeleke,

Thank you for sharing your experience with our products. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user aprilj252
California
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Cannot edit review - disregard - now its making me write 30 characters or more, cannot delete, site jabber please help me

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello April,

Thank you for your review. For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user surprisedc
Texas
1 review
0 helpful votes
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January 4th, 2021
Verified purchase

I was very dissatisfied when I saw that there was an additional cost item on my purchase for import taxes!

Date of experience: January 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello,

Thank you for writing a review! We are sorry to hear if you are unhappy with our taxes. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user deekshas9
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

The quality is just amazing. Never imagined that I could have such a great quality fabric for a cheap price.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Deeksha,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products at an affordable price!

Best,
Mary

Thumbnail of user ellan22
New Jersey
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

They charge you $50 a month without saying they will (unless you read the pages long terms). Good clothes but scammed me $350

Date of experience: December 1, 2019

Thumbnail of user lydiat33
Maryland
1 review
0 helpful votes
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November 7th, 2019
Verified purchase

Comfortable, affordable and lasts - have had some peices for a few years and they are always my go to for intense work outs!

Date of experience: November 4, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lydia,

This is awesome to hear! We sincerely appreciate it and we’re always happy to hear that our members are happy. Hope you have a FAB-ulous day!

XO,
Ivy

Thumbnail of user clintonk50
Maryland
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

The clothing is nice and flexible! With the hoodie I am able to wear it in cold weather without it being too bulky!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Clinton,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user sherryg472
North Carolina
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

Iam very pleased with my experiences love every thing I have ordered very comfortably and chic the clothes look beautiful and feel comfortable

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Sherry,

Glad to know that you love the items you got from us! We always want to create unique designs for our valued members like you! Hope to hear more from you!

Best,
Allison

Thumbnail of user kathyb1429
Illinois
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

Love the quality of Fabletics. Powerhold is perfect on the days that I run. I've tried other brands and none of them compare

Date of experience: June 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Kathy,

We love you and your wonderful review! It is great to know that you are happy and satisfied with our service. It is always our goal to serve you the best we can and we are glad to know that we delivered.  

Best,
Tina

Thumbnail of user ilzep
Netherlands
1 review
13 helpful votes
  • Send Message
March 23rd, 2016

Unwanted membership that leeds to EUR 49.95 charge on your account every month.
No product, no useful information, but you keep on paying.

Date of experience: March 23, 2016

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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