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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user leal142
California
1 review
0 helpful votes
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June 12th, 2020

No stock ever for sizes. VIP monthly withdraw can not be used for sale items. VIP members pay full price. What's VIP about that?

Date of experience: May 22, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Lea,

Thank you for bringing this to our attention! Our sincere apologies for any inconvenience this may have caused you. We value your business with us. We’ve sent you a request on www.sitejabber.com asking for your account information in order for us to pull up your account and assist you further. Kindly check your email notification from www.sitejabber.com or log on to the website to respond to the request and we'll be happy to assist you.

Best Regards,
Nelle

Thumbnail of user sarac730
New York
2 reviews
0 helpful votes
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May 3rd, 2022
Verified purchase

I'm always happy with the comfort, size and quality of Fabletics. And I love the leggings are not see through when I'm doing squats!

Service
Value
Shipping
Returns
Quality

Date of experience: May 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Sara,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user nicoled1552
Michigan
1 review
0 helpful votes
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April 3rd, 2023
Verified purchase

Was very excited to try, however, upon receiving my sets I was shocked how uncomfortable the material was, like cactus. And very poor fit.

Date of experience: April 3, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Nicole,

Thank you for taking the time to let us know about your thoughts on product quality. We strive to satisfy our member’s needs as much as possible. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user lynneb76
Wisconsin
1 review
0 helpful votes
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January 11th, 2019
Verified purchase

I have been a member for a while and always find it easy to skip a month or find great deals on this site.

Date of experience: January 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Lynne,

It is our desire to keep you satisfied with our services, unique styles and good quality at the affordable price. You are our inspiration for doing our very best. Thank you and remember; we value you!

XO,
Ivy

Thumbnail of user jaylae7
Canada
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

I've yet to receive an item that I didn't love, and I've ordered about a piece a month since the site opened. Love Fabletics!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jayla,

Thank you for such a wonderful review! We always strive to set a standard with the quality and fit of our products and we are glad to know that you like them!

Best,
Tina

Thumbnail of user anitah357
Michigan
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase

Gave myself a new outfit and socks for losing weight! Like the color and style. Fits perfectly and now that I'm a size smaller.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anita,

Thank you for your review. We are happy to know that you are satisfied with your purchase and that everything fits well. Have a great day!

Best,
Renz

Thumbnail of user rochelles138
California
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

I'm confident that I will love what I buy (quality is wonderful, but I also know that if I don't, I can return or exchange the item with very little effort

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Rochelle,

We are glad that you are satisfied with the items you purchased and the services we provide for our members. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user jol285
Connecticut
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The shorts took about a week to get in the mail and they were worth the wait. The colors are chill vibe and my son loves them. The price is right!

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanne,

Thank you for your review. We will always make products that serve the needs of you, your family, and your friends. Have a great day!

Best,
Renz

Thumbnail of user falanaf2
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Return/exchanges are easy and fast. The site and mobile app often times run slow and is difficult to navigate making the user experience frustrating

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Falana,

Thank you for your feedback on our website and mobile app. We want to keep our good reputation for pleasing our members. Our Member Services Team is here to help you in any way they can. Someone is sending you an email right now.

Best,
Clark

Thumbnail of user davide2178
Virginia
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

My overall experience with this company is great. Products are fashionable. Delivery is timely. I recommend it to all my friends all the time.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

We are glad you are enjoying our products and delivery timeframe! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user rebeccal1547
Arizona
1 review
0 helpful votes
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April 1st, 2023
Verified purchase

It takes way too long for shipping and the tariff charges are ridiculous. I do like the some of the colors that are offered.

Date of experience: April 1, 2023

Thumbnail of user chada40
Chad A. – Fabletics Rep

Hello Rebecca,

Thank you for taking the time to leave a review. We are sad to know that you are not pleased with our shipping service and the taxes. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user wail32
California
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

One of the pair had one side stopped lighting up at receipt. Requested replacement which came fast, but now one side is not working.

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Wai,

Thanks for sending your review! Your feedback about our product quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user laurelo66
Canada
1 review
0 helpful votes
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September 4th, 2022
Verified purchase

The best Leggings I've ever purchased. The sport bras are very well-made and overall any other clothing items I have purchased have not disappointed.

Date of experience: September 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Laurel,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your leggings! We always strive to provide our valued members with the best styles and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user virginias1240
Connecticut
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Oh my! The prices was right, the quality, the options too many.

I'm sorry I had to cancel because of circumstances beyond my control.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Virginia,

We're glad you enjoy our unique styles! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user jezellj1
Louisiana
1 review
0 helpful votes
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May 3rd, 2023
Verified purchase

Pants are nice material and length (tall) is perfect. Pants are too tight in thigh's and hip. As I washed them they got tighter.

Date of experience: May 3, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Jezell,

We appreciate the feedback you shared regarding the fit of the items we have. Please be assured that we will make every effort to ensure that this will be resolved. Our Member Services Team will get in touch with you immediately to address your concern since you deserve only the best service.

Best,
Lia

Thumbnail of user ailinap
Georgia
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

Everytime I go into the store everyone is very helpful, the stores clean, and I spend awhile in there. Online experience is great also!

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Ailina,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user vanessad295
California
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I absolutely love the workout leggings! They do not show your butt or underwear underneath. They are the absolute BEST I have ever used.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vanessa,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a fabulous day!

Best,
Renz

Thumbnail of user shawnn149
Canada
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

I exchanged a purchase because I needed to change the size. Its been almost three weeks and I have still not received the product.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shawn,

Thank you for your honest feedback! We're sorry to hear that you haven't gotten your exchange order yet. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user amyw1486
California
1 review
0 helpful votes
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January 12th, 2022
Verified purchase

The clothing is great, the leggings especially are my new favorite, but more often than not they are out of stock in my size.

Date of experience: January 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amy,

Thanks for sending your review! We would like to discuss further the availability of our products. Our Member Services team will be contacting you within 48 hours.

Best,
Zeth

Thumbnail of user tiffa6
Indiana
1 review
0 helpful votes
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June 13th, 2024
Verified purchase

Love the everything I buy from this site. The material is great, and the designs are really nice

Date of experience: June 3, 2024

Thumbnail of user bethl243
Maryland
1 review
0 helpful votes
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October 1st, 2020
Verified purchase

I used two months of credit to order two pairs of pants and I still haven't received them. It's been well over a month

Date of experience: October 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Beth,

Thank you for writing a review! We are sorry to hear if you still haven't received your order yet. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user lynnettec6
Pennsylvania
1 review
4 helpful votes
  • Send Message
June 15th, 2018

I was unaware that they were going to charge me $50 out of my account every month BY ME JUST ORDERING ONE TIME! No email or nothing that clearly specifies their services and fees-and for the sake of logic- they need to be specific on their websites- what a VIP membership entails- its total scam and lack of transparency business practices for their customers. I just figured out today and unfortunately you can only opt out between the 1st and the 5th but I was totally unaware of any of that. And the outfit I bought wasn't anything special. Over priced when I can go to a local store and get it for half the price with better quality. I called today customer service at my 7am pdt and asked for my money back, the charge me three months after i place one order in March, they offer me two months reimbursement but the third payment is not going to be reimburse- just a gift card that i can use after a year... yes you read it right- you have to wait a year to use a gift card with your money that you paid and you never bought any products during that month. STAY AWAY OF THIS BUSINESS!

Date of experience: June 15, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Lynnette,

First and foremost, we would like to apologize for any inconvenience we may have caused you as well as any miscommunication from our Member Services department that has led to your distrust in our business. Providing excellent customer service is our main goal and it is unfortunate you were not treated with the respect you deserve. Given the opportunity, we would like to learn more details about your case. Our team will be contacting you within 24-48 hours to further assist.

Best,
Ivy

Thumbnail of user lewism282
Texas
1 review
0 helpful votes
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June 15th, 2024
Verified purchase

Fit is great. Style is awesome. VIP Club makes awesome clothes affordable.

Date of experience: June 5, 2024

Thumbnail of user stephanieh2547
Texas
1 review
0 helpful votes
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June 14th, 2024
Verified purchase

Gabriela is the best at helping get exactly the right items!

Date of experience: June 4, 2024

Thumbnail of user darylns
Texas
1 review
0 helpful votes
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January 5th, 2023
Verified purchase

All the items I have purchases from Fabletics over the years have been exactly as presented. I only had to exchange sizes on a couple of items.

Date of experience: January 5, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daryln,

We appreciate you taking the time to compliment our products. Rest assured that we will keep offering individuals like you distinctive and fresh looks. Enjoy your day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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