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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user amyf168
Massachusetts
2 reviews
0 helpful votes
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December 16th, 2018
Verified purchase

I love Fabletics! So happy I found it. I can't be the only person who hates shopping, but I come on here and always find something I love!

Date of experience: December 14, 2018

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Amy,

Wow! Thanks for the great feedback! We could not make it without your support and loyalty. Every day we are looking forward to serving you.

XO,
Ivy

Thumbnail of user vivianc156
California
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I love all of my bottoms and tops. I'm not in love with how the sports bra's fit, but love the styles and the way everything else fits.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Vivian,

Thank you for the kind words that you've said about Fabletics! We are always inspired by giving you high-quality products at an affordable price because of your trust and love for us. Have a nice day!

XO,
Ivy

Thumbnail of user stephaniev82
New York
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

Amazing staff and great quality clothing! The staff treated me like I was their best friend and helped me choose outfits that I can hit the gym with!

Date of experience: October 1, 2019

Thumbnail of user meenakshim15
Maryland
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Designed in such a way that the offers are so attractive but the disclaimers are hiding. The entire VIP perks program is a big hoax

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Meenakshi,

We value our members, and your feedback about your VIP membership experience is so helpful for us to hear. One of our Member Services team will get in touch with you right away.

Best,
Tina

Thumbnail of user christopherp316
California
2 reviews
0 helpful votes
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May 27th, 2022
Verified purchase

She was very helpful! I used my credit and was able to buy another pair, and would love to have a pair with pockets too.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Melody,

Thank you for leaving such a positive review. We really work hard to provide the best service that we can. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user jessicah1826
Florida
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

I love the material, the variety of colors, the tights don't turn see-through when you squat and you can have different designs all the time.

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jessica,

We're glad you enjoy our unique styles! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user susanh2898
Virginia
1 review
0 helpful votes
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February 12th, 2022
Verified purchase

I order for myself and my 2 daughters and the outfits are great. My only complaint is they don't always have the size I need.

Date of experience: February 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Susan,

We appreciate your feedback on your shopping experience with us! We will be emailing you right away for assistance.

Best,
Cathy

Thumbnail of user laurav138
New York
1 review
0 helpful votes
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March 15th, 2019
Verified purchase

I enjoy the products that Fabletics has to offer and like the option of being able to choose when I wish to receive new items.

Date of experience: March 12, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Laura,

We are pleased that you have chosen our showroom here in Fabletics. We hope you will always enjoy the convenience, quality, and affordability of our items! Hope you have a fabulous day!

XO,
Ivy

Thumbnail of user jenna112
Texas
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I continue to love the fabletics brand! I never have an issue with the clothing and love the new looks that are always coming out.

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jenn,

Thank you so much for taking the time to share your great experience with us! We take pride in knowing our members are happy with our products and services. Have a great day!

Best,
Dean

Thumbnail of user suzannes307
Florida
1 review
0 helpful votes
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July 4th, 2019
Verified purchase

The service is always fantastic in the store. Clothes for so well- the few times I called the service was also good. Love the variety to choose from

Date of experience: July 1, 2019

Thumbnail of user vincev55
New York
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Read the fine print before you make a discounted purchase. You need to read everything or you will be automatically signed for a monthly charge.

Date of experience: September 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Vince,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important to us. Our Member Services team will email you right away to assist you.

Best,
Clark

Thumbnail of user amandal1674
Ohio
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Everyone is always so helpful at the Columbus store! They make returns and exchanges so easy. And they always help me find things to buy!

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Amanda,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our staff in one of our stores. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user erinb625
Oregon
1 review
0 helpful votes
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June 7th, 2022
Verified purchase

Everything fit amazing and the sizing is pretty true. Quality is spot on and if you become a member you can actually save a ton

Date of experience: June 7, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Erin,

Thank you for the nice words that you said about our products. Rest assured that we will continue providing unique and new styles for members like you. Have a great day!

Best,
Lia

Thumbnail of user bellap48
Colorado
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

I absolutely love my leggings. They are so good to work out in or even to chill, and they even have pockets! I highly recommend.

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Bella,

We love your wonderful review! We aim to provide you with products that are not just best in style but with great fit and quality. It's a goal met for us knowing that you are satisfied!

Best,
Cathy

Thumbnail of user francisd215
New York
1 review
0 helpful votes
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May 4th, 2023
Verified purchase

I received my scrubs and 2 out of 4 that i purchased had holes in the pockets that dont like the quality and the scrub top as well

Date of experience: May 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Francis,

We are sorry to hear that you were not satisfied with the item that you got. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user blancal50
Arizona
1 review
0 helpful votes
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March 15th, 2022
Verified purchase

I'm very happy with my purchase and how their garments fit. I have recommended my daughter who is a new customer and also very happy.

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Blanca,

We are glad you are enjoying our products! We are also happy your items are a perfect fit! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user shannona367
Florida
1 review
0 helpful votes
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February 3rd, 2023
Verified purchase

I placed an order and then got an email saying it was delivered somewhere in Arizona. I live in Alabama. It was suppose to be a Christmas gift

Date of experience: February 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shannon,

Thanks for sending your review! Your feedback about our shipping and delivery is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user mistyj83
North Carolina
1 review
0 helpful votes
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April 19th, 2022
Verified purchase

There are not a lot of of choices that you are able to outfit together, I do not like having to just choose anything to use my credits.

Date of experience: April 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Misty,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user tammyb264
3 reviews
0 helpful votes
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June 13th, 2024
Verified purchase

I love the clothes! My go to retailer! I love the new tennis dresses!

Date of experience: June 3, 2024

Thumbnail of user bethh639
Florida
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

I love all my leggings and jackets. I have not had any problems. If I don't want anything each month, I just skip. No problems

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Beth,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user agustint18
Texas
1 review
0 helpful votes
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February 26th, 2024
Verified purchase

They have the most sneaky marketing strategy, they lie, and they have the worst experience with a retailers,

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: February 2, 2024

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Agustin,

Thank you for sharing your experience with our marketing strategy. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user vanessaj6
Canada
1 review
2 helpful votes
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April 24th, 2015

Just recieved my outfit today. Very impressed with the quick turn around and the quality. Very comfortable. Definitely will be ordering more!

Date of experience: April 24, 2015

Thumbnail of user jasonm2551
Jamaica
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Great apparel; but the sit is a bit clunky. Could use a better cart process; and a more smooth mouseover on products.

Date of experience: June 1, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hi Jason,

Thank you for providing feedback about the website! We always welcome the opportunity to improve our products and services. A representative from our Member Services Team will be contacting you right away.

Best,
Kim

Thumbnail of user aaronm1031
Oklahoma
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I ordered a XL sweatshirt I put it on and it was really short. The bottom of it came up to my waist. The sleeves fit but not the rest of the shirt

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Aaron,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you got from us. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user roxil1
Florida
1 review
0 helpful votes
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February 16th, 2022
Verified purchase

I love flabetics their clothes are of very good quality without hesitation I would be a vip member again I recommend it

Date of experience: February 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Roxi,

Thank you for sharing your wonderful experience with the quality of our clothes. It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Mary

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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