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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jennifers90
Netherlands
7 reviews
18 helpful votes
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May 20th, 2014

I liked the quality of the actual clothing I received. However, their customer support is severely lacking.

Date of experience: May 20, 2014

Thumbnail of user cindyt378
California
2 reviews
0 helpful votes
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August 4th, 2021
Verified purchase

I wear the shorts all the time! So supportive and comfortable! The crop leggings I got are in a reddish color I really love!

Date of experience: August 4, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

Thank you for such a wonderful review! This motivates us to do more and we promise to keep our standard in sizing, quality, pricing, and style just for you!

Best,
Nelle

Thumbnail of user teresag626
Idaho
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I have a hard time finding things I want in my size in stock. I end up ordering the same thing over and over.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Teresa,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with the availability of our products. Our Member Services team will get in touch with you right away to further assist you.

Best,
Dean

Thumbnail of user angier253
Wisconsin
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I find that the inventory is low and i have a very hard time finding articles of clothing that I like that are available.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Angie,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product's availability. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user robertl3523
Massachusetts
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Overall very satisfied with the quality and affordability of the clothing. Customer service is also very good.

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Amazing feedback! It was really a pleasure doing business with you! Thank you for choosing Fabletics! We hope you will always have a fabulous experience with us in the future!

Best,
Mary

Thumbnail of user anthonyd2342
Texas
1 review
0 helpful votes
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January 2nd, 2024
Verified purchase

The year end 5 for 1 offer was too difficult to figure out that only 1 color was included in the offer.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: January 1, 2024

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Anthony,

We value the comments you made about the offers we have. You should only receive the greatest services. Our Member Services Team will contact you right away for further assistance.

Best,
Lia

Thumbnail of user aliciac251
Texas
1 review
0 helpful votes
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December 1st, 2020
Verified purchase

I received the leggings and top in the green snake skin and love them. They fit perfectly, are comfortable, and very are super cute.

Date of experience: December 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alicia,

This motivates us to do more and we promise to keep our standard in quality and fit just for you! We will make sure to continuously create a unique style, high-quality, and affordable products that suit the needs of our valued members like you!

Best,
Nelle

Thumbnail of user emilyb1165
Utah
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I do love the quality of the merchandise. I don't even mind the price when it's on sale but the membership is super annoying

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Emily,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user isabellez4
California
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Everything was easy to manage from order entry to receiving shipping notifications and status of my order

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Isabelle,

We are glad you are enjoying our products and shipping process! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user dawnw367
Oklahoma
1 review
0 helpful votes
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December 3rd, 2020
Verified purchase

I really like all my fabletics but I am extremely disappointed I was not allowed to use my money on account for my purchases.

Date of experience: December 3, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Dawn,

Thank you for writing a review! We are continuously striving to satisfy our member’s needs as much as possible, especially with our promotion and credits. We will contact you for further assistance.

Best,
Nelle

Thumbnail of user jordanf203
Kentucky
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

All clothes I have received have been fantastic I love the different colors would like to see more neon orange and other neon colors

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jordan,

Thank you that you are satisfied with our products! We are continuously striving to satisfy our member’s needs as much as possible, especially with the colors we offer. Our Member Services team will get in touch with you shortly to further assist you.

Best,
Dean

Thumbnail of user myeashab
Georgia
1 review
0 helpful votes
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November 1st, 2020
Verified purchase

Clothing didn't fit the way it was advertised! Don't like the padding in the sports bra! The pocket on the paints really isn't useful!

Date of experience: November 1, 2020

Thumbnail of user chazg21
Texas
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

I always get my leggings from fabletics and it never disappoints. Always quality product and premium fabric!

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chaz,

Thank you so much for your feedback! We promise to continue manufacturing more beautiful products with good quality just for you! Thank you for sharing your wonderful experience with us!

Best,
Zeth

Thumbnail of user ashleyg298
Oregon
1 review
0 helpful votes
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December 31st, 2019
Verified purchase

The site makes the shopping experience easy, and I love the pieces I got! Two bras and a pair of leggings. Everything fits great!

Date of experience: December 28, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Ashley,

Great feedback! We always make sure to make beautiful and quality items at a very affordable price just for you!

XO,
Nelle

Thumbnail of user fritzk16
Illinois
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

Excellent experience and excellent products. I am very satisfied with all of the items I have ordered.

Date of experience: December 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fritz,

Thank you for leaving a review. We are happy to know that you are satisfied with your purchase. We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!    

Best,
Renz

Thumbnail of user amandam481
Virginia
1 review
0 helpful votes
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July 5th, 2019
Verified purchase

I needed to suspend my VIP subscription and the customer service representative was very easy to work with. She was very nice and informative.

Date of experience: July 2, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Amanda,

Member satisfaction is our foremost priority and we promise to always serve you the best. We value our members and so as your opinions. Hope you enjoy your day with us!

XO,
Ivy

Thumbnail of user joshuak589
Texas
1 review
0 helpful votes
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May 5th, 2023
Verified purchase

I am just so glad I found this deal! I had been meaning to get some near workout clothes and this was just perfect.

Date of experience: May 5, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Joshua,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user harryh308
California
1 review
0 helpful votes
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December 1st, 2021
Verified purchase

The clothing is fantastic. Great value and great quality. Only issue is a lot of the clothes are out of stock in popular sizes.

Date of experience: December 1, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Scott,

Thank you for writing a review! We update our selections in the first week of the month. Check it to ensure that the " New Released' items in your preferred color are available especially for the upcoming season. We are currently working on bringing in the latest newest trends.

Best,
Jane

Thumbnail of user beckyc303
Wyoming
1 review
0 helpful votes
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February 17th, 2022
Verified purchase

Great I order only what I love and let points build up if I don't. I love that the have tons of new stuff.

Date of experience: February 17, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Becky,

We are glad you are enjoying our products! Thank you so much for loving our brand! Your review means a lot to us! We’re very grateful for members like you and hope you stick with us for years to come!

Best,
Zeth

Thumbnail of user annac1316
Texas
1 review
0 helpful votes
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February 11th, 2022
Verified purchase

The $50 a month is a good price for an outfit or leggings but the selection for outfits at that price point isn't real.

Date of experience: February 11, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leslie,

All feedback is important to us, so we appreciate the time you took to tell us about your experience. We're sad to know that you have encountered an unpleasant experience with our Member Services Team. We’ll be sending you a private message right now. Thanks!

Best,
Clark

Thumbnail of user alessandras35
Georgia
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The leggings do not fit well. They are tight in the legs and loose in the waist, they begin to fall off during workout.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alessandra,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about the product you purchased from us. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user dorothyd505
Pennsylvania
2 reviews
0 helpful votes
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January 1st, 2023
Verified purchase

I enjoy their clothes but the subscription plan is crazy to understand and crazy expensive! I see/feel no difference from other clothes I have.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cathy,

Thank you for sharing your experience with our items and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user dawnc920
New Jersey
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

I've never once been disappointed with any part of the process with Fabletics nor have I been disappointed with their product. I'm very pleased.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dawn,

It's wonderful to read your comments regarding the products we have online. Knowing that you are pleased with the items we offer to our members makes us happy. I hope you have a pleasant day.

Best,
Lia

Thumbnail of user analivias
Arizona
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

This is the second time my delivery came late i expect it to be here the initial delivery date it says it will come

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Analivia,

Thanks for sending your review! Your feedback about our shipping/delivery process is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user adrianab193
Illinois
1 review
0 helpful votes
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December 1st, 2023
Verified purchase

I believe the product are of good quality. I usually wait for the sales and get good deals. I recommend buying from Fabletics.

Date of experience: December 1, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adriana,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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