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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,781)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user danielo653
Washington
2 reviews
0 helpful votes
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March 15th, 2022
Verified purchase

I love the feel of the clothes from Fabletics. I was a little unsure of how the fit was due to the fact that you cannot try them on

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ryan,

We are happy your items are a perfect fit! We love being able to provide the products and services that our members seek. We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user gwenr43
Texas
1 review
0 helpful votes
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June 12th, 2020
Verified purchase

I cancelled my membership a long time ago! And now I see you have been charging me for WHAT? CANCEL my membership and refund my money or I WILL have my attorneys get on this for me.

Date of experience: April 8, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Gwen,

We sincerely appreciate the feedback you shared! Our Member Services team will get in touch shortly to assist you further.

Best,
Nelle

Thumbnail of user matthewl1141
Arizona
2 reviews
0 helpful votes
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December 7th, 2023

Once they have your PayPal information they will start stealing $59.95 from your account each month!

Tip for consumers:
Fabletics is a fraudulent enterprise! You should be ashamed of your business practices—arbitrarily signing people up for some BS VIP program and siphoning their money until they figure out what you are up to. You’re awful people!

Products used:
I got nothing, they just stole from my account!

Service
Value
Shipping
Returns
Quality

Date of experience: December 7, 2023

Thumbnail of user maryl2745
Mary L. – Fabletics Rep

Hello Matthew,

Thank you for sharing your experience with the monthly member credit and the VIP program. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user stephaniew1519
Canada
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I was told they were a dupe of lulu so I tried them and I find the seam at the top quite uncomfortable. The only thing I liked was the pockets.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Stephanie,

Thanks for sending your review! Your feedback about our product sizing and style is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user bent862
Washington
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

The clothes are exceptionally well made and the service and price are outstanding

Date of experience: June 2, 2024

Thumbnail of user morganm400
Massachusetts
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

So beyond satisfied with my Fabletics membership. So many discounts and their leggings and athletic tops are my go to.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Morgan,

Thank you for taking the time to share your awesome shopping experience with others! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best quality and affordable products. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user debbiem1658
Texas
2 reviews
0 helpful votes
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February 1st, 2023
Verified purchase

I've been a Fabletics customer for 4-5 years. I love the quality of the clothes and being a VIP member I get great deals on them!

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debbie,

Thank you for shopping with us. You should only receive the greatest services. We will do our best to always meet your service expectations. We hope you will always have a great experience with us. Have an awesome one!

Best,
Lia

Thumbnail of user trenisep
Pennsylvania
1 review
0 helpful votes
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February 27th, 2022

I ordered two pairs of the skinny pants. The company sent 1 skinny and 1 boot cut. I'm sending both back and I cancelled my membership.

Tip for consumers:
Don’t buy

Products used:
Skinny pants

Service
Value
Shipping
Returns
Quality

Date of experience: February 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Trenise,

We truly apologize if you received the wrong item on your order. Your feedback is important, and we would like to make things right. A representative from our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user deej108
Texas
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

I was not impressed with the quality as priced. There are varied brands that's not as expensive and better quality.

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello D' Andrea,

Thank you for writing a review regarding the quality of our products. We will contact you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user ellaw45
Mexico
1 review
0 helpful votes
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February 11th, 2019
Verified purchase

Look forward each month to "My Picks". The site is easy to navigate. Love the option to "skip this month".

Date of experience: February 8, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Ella,

Great feedback! We sincerely appreciate it and we’re always happy to hear that our members are happy!

XO,
Ivy

Thumbnail of user tracyk143
GB
1 review
0 helpful votes
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June 12th, 2020

Be careful when you order. You may be opted in to the £44 a month vip service and when you query it. They won't refund you.

Date of experience: March 30, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Tracy,

Thank you for writing a review! We appreciate the feedback you shared. We will be contacting you within 24-48 hours to assist you further.

Best,
Dean

Thumbnail of user josepho738
Maine
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Great shorts, comfy to wear, the compression with the pocket is perfect for running or at the gym. Great price!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

Thanks for the great review! We are delighted that you enjoyed our product! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user cyndym15
Illinois
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

I love the fast shipping after placing your order. The leggings are by far the best quality for the price.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cyndy,

Awesome! We're happy that our members appreciate the effort that we put into making sure we provide the best products and services! Have a great day!

Best,
Renz

Thumbnail of user canariab
South Carolina
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

I love the site and benefits of being a VIP! The scrubs I love these for myself and my daughter because she is a registered nurse.

Date of experience: March 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Canaria,

We are glad that you are satisfied with your purchase and the membership. Rest assured that we will continue providing great products and services for members like you. We hope you will always have a wonderful experience with us in the future!

Best,
Allison

Thumbnail of user dons1059
South Carolina
1 review
0 helpful votes
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January 2nd, 2023
Verified purchase

They do not warn you that they will charge you monthly for their crappy deals on clothes. Don't do it.

Date of experience: January 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Don,

Thank you for sharing your experience with the monthly member credit and the deals we offer. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user tims1454
Ohio
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Can't believe I purchased from you and you sneak me into a $55.00 a month service! Hope you feel good

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tim,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user debraw1420
North Carolina
1 review
0 helpful votes
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December 2nd, 2022
Verified purchase

Don't have the size I needed. Whenever there is a good sale, majority time you don't have my size available.

Date of experience: December 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Debra,

Thank you for taking the time to leave a review. We are very sad to hear that the items in your size are sold out. We value you as a member and want to make things right! Our Member Services team will be contacting you right away to help you further.

Best,
Chad

Thumbnail of user alejandrah64
California
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

Disappointed by the quality of the product, the crotch of my right leg broke.

Date of experience: June 2, 2024

Thumbnail of user angiec484
Florida
1 review
0 helpful votes
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June 12th, 2024
Verified purchase

I cancelled my membership and it cancelled my order and they never refunded me back

Date of experience: June 2, 2024

Thumbnail of user bd160
California
1 review
0 helpful votes
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April 14th, 2021
Verified purchase

I liked the standard shorts with liner but got the large, which was too big, then tried the medium which was too small for casual use.

Date of experience: April 14, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Benjamin,

Thank you for writing a review! We would love to assist you further with the concern you had with sizing. A representative from our Member Services Team will email you within 48 hours.

Best,
Dean

Thumbnail of user leahm478
South Carolina
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

The clothes are cheap. The bra I bought broke after wearing it once and the jacket was cheap and thin. I get better quality off SHEIN

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Leah,

Thank you for taking the time to write a review! We'd be delighted to help you further with your concern about product quality. Our Member Services Team will reach out to you right away.

Best,
Allison

Thumbnail of user angiea238
Mississippi
1 review
0 helpful votes
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February 4th, 2023
Verified purchase

I ordered two pair of leggings and I ordered my normal size, but they didn't fit. They are made small.

Date of experience: February 4, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Angie,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user adilf6
Minnesota
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

Love my Fabletics apparel! Been buying Fabletics for a while now and have not been disappointed with a single purchase

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adil,

Thank you for the great feedback on the products you purchased from us! It has been a pleasure doing business with you! Hope you will always have a wonderful shopping experience in Fabletics!

Best,
Allison

Thumbnail of user meghanh118
Utah
1 review
0 helpful votes
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August 4th, 2022
Verified purchase

It was hard to tell who was working there because there were no cash registers. I needed to make a return, and it was pretty quick and simple.

Date of experience: August 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Meghan,

Thank you so much for your feedback! Our mission is you, and we are so glad to know that you are satisfied with the help that was given by our Member Services Team. We always want to make sure you are treated as a valued member and your satisfaction means everything to us!

Best,
Zeth

Thumbnail of user normanv62
Florida
1 review
0 helpful votes
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April 2nd, 2023
Verified purchase

I love the looks and quality of the clothes. They look great and feel great when I'm working out or just out chilling.

Date of experience: April 2, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Norman,

Thank you for trusting us to be your source for top-quality items and unique styles. We value your kind expressions of appreciation and are incredibly grateful for doing business with you.

Best,
Allison

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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