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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user mkalap
Washington
1 review
0 helpful votes
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February 25th, 2022
Verified purchase

Absolutely terrible. I've had orders not come, I've been overcharged and customer service is terrible.

Date of experience: February 25, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello M’Kala,

Thanks for sending your review! We're sorry to hear that you encountered trouble with your orders. We strive to provide excellent member services, so it genuinely dismays us when things like this happen. We value the opportunity to resolve this issue and someone from our Member Services team will be contacting you right away to assist you.

Best,
Zeth

Thumbnail of user carlar312
Florida
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Excellent customer service, the prices are reasonable and I love the merchandise!
Customer for life!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carla,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user alefiyahm
Texas
1 review
0 helpful votes
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June 1st, 2021
Verified purchase

The leggings keep slipping when I'm running. Constantly have to pull on the waistband to keep it up. The fit is terrible and it is uncomfortable.

Service
Value
Shipping
Quality

Date of experience: June 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Alefiyah,

Thank you for writing a review regarding the product that you received. Your feedback is helpful for us to hear. Our Member Services team will be contacting you within 48 hours for further assistance.

Best,
Nelle

Thumbnail of user barbl6
Canada
1 review
2 helpful votes
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June 24th, 2015

Every time I want to order an outfit it is low stock. I love their clothes but low stock on almost every outfit on the website

Date of experience: June 24, 2015

Thumbnail of user filizt
Australia
1 review
7 helpful votes
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September 7th, 2015

With all the reviews that are negative. Never buying from this site or any site. All reviews say there all scams

Date of experience: September 7, 2015

Thumbnail of user daphnea38
West Virginia
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

So far my experience with the fabletics products is great. The products have great quality on fabrics and also on design.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Daphne,

Thank you for sharing your wonderful shopping experience with us. We are delighted that you are satisfied with the products and services that we provide for our members. It has been a pleasure doing business with you! Have a great day!  

Best,
Allison

Thumbnail of user brianas93
California
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Love how easy it is to order. I love the clothing. The quickness of shipping. All in all fabletics is awesome!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Briana,

Thank you for such a wonderful review! This motivates us to do more and you can surely expect more from us soon!

Best,
Tina

Thumbnail of user tonancyc
Georgia
1 review
0 helpful votes
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March 22nd, 2018
Verified purchase

The clothes are so soft and so comfortable to wear. I feel so good and look great! Motivates me to workout

Date of experience: March 20, 2018

Thumbnail of user kristal143
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

Started a return process but haven't received a return label. Attempted to message company but didn't get anywhere.

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Krista,

Thank you for your review. Our Member Services Team will contact you right away to address your concern about the return label.

Best,
Renz

Thumbnail of user catherineg598
Arizona
1 review
0 helpful votes
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May 29th, 2022
Verified purchase

I received everything I ordered timely and accurately! I am pleased with the quality of the garments also.

Date of experience: May 29, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

On behalf of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user jenniferf2071
Pennsylvania
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

I did always get my deliveries. I did not like calling - the people on the phone were always curt with me.

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jennifer,

Thank you for taking the time to leave a review. We are sad to hear that you are not pleased with our Member Services Team. We always strive to improve our services and feedback like this from customers is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user donaldc1228
Texas
1 review
0 helpful votes
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May 1st, 2023
Verified purchase

The clothing is always amazing and high quality. The shipping is lacking and often takes over a week

Date of experience: May 1, 2023

Thumbnail of user allisonc419
Allison C. – Fabletics Rep

Hello Donald,

Thank you for providing feedback about your experience with the shipping timeframe. We always welcome the opportunity to improve. Our Member Services Team will get in touch with you right away.

Best,
Allison

Thumbnail of user xxxx35
Georgia
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

The material is very high quality. I am very satisfied with the fit. The high waist gives excellent solid tummy control

Date of experience: June 1, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Elijah,

It is our desire to keep you satisfied with our services, unique styles, and good quality at an affordable price. You are our inspiration for doing our very best. Thank you and remember, we value you!

Best,
Clark

Thumbnail of user brandonb1400
Colorado
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Love the clothes, and the site. I just wish there were more color and style options for the shorts and shirts.

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Brandon,

We are glad you are enjoying our products and the website! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user tracyg604
Canada
1 review
0 helpful votes
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December 3rd, 2022
Verified purchase

Great service and products, easy to return and exchange. Easy website and would love to see the solar legging come back

Date of experience: December 3, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Tracy,

We are happy to know that you had a great shopping experience with us! We always make sure to make beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Renz

Thumbnail of user jonathanb1334
New York
1 review
0 helpful votes
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October 1st, 2022
Verified purchase

The material for the shirt and pants felt cheap. This is not what I was looking for and I returned it.

Date of experience: October 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Jonathan,

Thank you for taking the time to leave a review. We appreciate you bringing this to our attention and we are sad to know that you are not pleased with the quality of our product. We value you as a customer and want to make things right! Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user cynthiar1619
California
1 review
0 helpful votes
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January 4th, 2023
Verified purchase

I called several times and was unable to speak to a live agent so I did online chat and the online agent was not helpful

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

We’re sorry to hear about what sounds like a frustrating experience. Our Member Services Team will get in touch with you right away. Thanks!

Best,
Renz

Thumbnail of user bobbieg55
Maine
2 reviews
0 helpful votes
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January 4th, 2023
Verified purchase

The clothes are nice, but I would never pay the full price for them. I feel they they are way way to expensive!

Date of experience: January 4, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Barbara,

We appreciate the feedback you shared regarding the offers we have. Our Member Services Team will contact you right away for further assistance. 

Best,
Lia

Thumbnail of user josephs2774
Canada
1 review
0 helpful votes
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May 24th, 2022
Verified purchase

I felt that the quality of the product I purchased was very good, sizes match according to the measurement charts, delivery was good

Date of experience: May 24, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joseph,

On behalf of all of us at Fabletics, we would like to thank you for sharing this awesome review of our products and service! We are thrilled that you enjoyed your shopping experience with us. We will be sharing your feedback with our team. Cheers!

Best regards,
Chad

Thumbnail of user sheric59
California
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

When I visit the Woodland Hills store the customer service is the best I have ever received! The quality is also a plus.

Date of experience: January 1, 2020

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Sheri,

We are glad that you are satisfied with the item you purchased. Rest assured that we will continue providing unique and new styles for members like you. We hope you will always have a fabulous experience with us in the future!

XO,
Ivy

Thumbnail of user freddam2
Maryland
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Love the fabric and the size is true to my size
Great quality with very affordable price
Love the vip credits very much

Date of experience: August 2, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Fredda,

Glad to know that you like the styles! We always want to create unique designs for our valued members like you! Have a great day!

Best,
Renz

Thumbnail of user hannahp483
Canada
1 review
0 helpful votes
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December 4th, 2022
Verified purchase

We could not get out of the membership we didn't want. We had to skip the month each month and if we forgot we had to pay 50 USD.

Date of experience: December 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Hannah,

It is with great regret that we received your feedback regarding our VIP program. You'll receive an email immediately from our Member Services Team for further assistance.

Best,
Lia

Thumbnail of user jinaw5
Washington
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

The quality is amazing. Last forever, they are not see through but are breathable. They are expensive, but you get what you pay for in the quality.

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Jina,

Thank you so much for your awesome feedback regarding the quality of the items! We truly appreciate reviews like these that make us want to improve our products and services even more! We hope you will always have a great experience with us in the future! Have a great day!

Best,
Kim

Thumbnail of user kimberlyb2369
Florida
1 review
0 helpful votes
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December 5th, 2022
Verified purchase

I loved the product for a long time- but the fit changed. I do not know why but not the biggest fan anymore.

Date of experience: December 5, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kimberly,

It is with great regret that we received your feedback regarding the fit of our items. We’ll be sending you a private message right away, so we can get this resolved as soon as possible. Thanks!

Best,
Lia

Thumbnail of user dashab7
Oklahoma
1 review
0 helpful votes
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November 4th, 2022
Verified purchase

Was not impressed with this product. The material was itchy and weird feeling and the sizing was horrible! Would not recommend to anyone

Date of experience: November 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dasha,

Thanks for sending your review! Your feedback about our product sizing and quality is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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