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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user joannao56
Texas
1 review
0 helpful votes
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October 4th, 2022
Verified purchase

Love my old leggings, not sure about the new stuff. Not the same quality and they don't fit the same. Bras fit weird.

Date of experience: October 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Joanna,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user chiarag
South Carolina
2 reviews
1 helpful vote
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January 1st, 2023
Verified purchase

So far so good. I do not like the formula of having to de-enroll in the months I do not want to make a purchase.

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Chiara,

Thank you for sharing your experience of skipping the month. We value your opinion, and we would like to make things right. Our Member Services Team will email you shortly to assist you.

Best,
Mary

Thumbnail of user claudiaa80
California
1 review
0 helpful votes
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December 4th, 2019
Verified purchase

I love the quality and fit of Fabletics. It has continuous improvement since I first joint the program. Love it.

Date of experience: December 1, 2019

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Claudia,

Thank you for trusting us! Together with our professional team, we promise to do our very best to cater every FABshionista needs of our members like you! Have a fabulous day!

XO,
Ivy

Thumbnail of user marys4595
Maine
1 review
0 helpful votes
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April 22nd, 2022
Verified purchase

Found everything I was looking for! The prices were extraordinary! I felt like I commuted a crime the prices were so awesome!

Date of experience: April 22, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mary,

We are glad you are enjoying our products and promos! We promise to continue manufacturing more beautiful products with good quality at a very affordable price just for you!

Best,
Zeth

Thumbnail of user carric14
Massachusetts
1 review
0 helpful votes
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May 31st, 2022
Verified purchase

I always have the best time at this store! The staff is the best! I will not shop at a different location!

Date of experience: May 31, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Carri,

Thank you for taking the time to provide comments and for sharing this with others. We are happy to discover that you like our service.  

Best Regards,
Clark

Thumbnail of user kimt805
North Carolina
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

Very helpful employees. When the correct size is not available in the store, they work to get the correct size

Date of experience: June 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kim,

Thanks for taking the time to write a great review! We take pride in giving the best quality of products and services to our dear members! We're delighted to receive your compliments and appreciation! Have a great day!

Best,
Dean

Thumbnail of user judyt170
Illinois
1 review
0 helpful votes
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January 4th, 2020
Verified purchase

I received the wrong size, plus the wrong style. I had already cut off the labels, so I am stuck with it. Very disappointed!

Date of experience: January 1, 2020

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Judy,

All feedback is important to us. We strive to provide excellent customer service, so our Member Services team will be contacting you within 48 hours to resolve your issue.

Best,
Clark

Thumbnail of user ursulab39
Georgia
0 reviews
0 helpful votes
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January 13th, 2022
Verified purchase

I love this store. They have the best items for any kind of outfit. They also have outfits for every kind of woman, and also for men.

Date of experience: January 13, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ursula,

We're glad you enjoy our unique styles! Thank you for sharing your wonderful experience with us! It makes us happy to know that you are satisfied with the products and services that we provide to our members.

Best,
Zeth

Thumbnail of user christid
Washington
2 reviews
2 helpful votes
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November 30th, 2021
Verified purchase

I would never have guessed you would have polyester based products. I returned everything and won't order from you again

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Christi,

Thank you for writing a review regarding our products. For further assistance, our Member Services team will get in touch with you within 48 hours.

Best,
Nelle

Thumbnail of user madib18
Missouri
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Always happy with the quality and price with my VIP membership. 10/10 always recommending Fabletics to my friends and family!

Date of experience: July 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Madi,

We are happy to know that you had a great shopping experience with us! We always make sure to provide beautiful and quality items at a very affordable price just for you! Have a great day!

Best,
Dean

Thumbnail of user luzm169
Connecticut
1 review
0 helpful votes
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November 30th, 2021
Verified purchase

I love everything. The price, the material, the colors, the easy way to make my orders, I get it on time. Everything look good on me.!¡

Date of experience: November 30, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Luz,

Wow! Thank you for the positive feedback! We are happy to know that you love all our products. Rest we will continuously create unique designs, affordable, and the highest quality products to choose from. We love you too!

Best,
Nelle

Thumbnail of user robynnew1
North Carolina
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I've purchased lots of clothes from Fabletics! I love the leggings and the bras. Great price and great products!

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Robynne,

Thanks a lot for the positive feedback! Our member's satisfaction is our utmost priority and we appreciate your trust in Fabletics. Happy shopping!

XO,
Ivy

Thumbnail of user diannew261
Virginia
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

I've been wearing Fabletics for years. Love the great quality and fit. Great selection and style. Love!

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Dianne,

Thanks for your review. We are happy to know that you are satisfied with the quality and everything fits well. Have a great day!

Best,
Renz

Thumbnail of user yaniquej3
Jamaica
1 review
0 helpful votes
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March 1st, 2023
Verified purchase

Good customer service, order delivered quickly, good quality materials overall great service, I'm a very satisfied customer

Date of experience: March 1, 2023

Thumbnail of user zethb
Zeth B. – Fabletics Rep

Hello Yanique,

We are glad you are enjoying our products and delivery timeframe! We promise to continue manufacturing more beautiful products with good quality just for you! We appreciate the time you spent sharing your experience!

Best,
Zeth

Thumbnail of user keciab8
Ohio
2 reviews
0 helpful votes
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March 15th, 2022
Verified purchase

I went to the fable tics a the mall and they bagged the wrong size now I have to go back to the store

Date of experience: March 15, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Kecia,

Thank you for the feedback! We appreciate you bringing this to our attention and we sincerely apologize for any inconvenience you had with your order. We value you as a member and want to make things right! Our Member Services Team will email you immediately.

Best,
Jane

Thumbnail of user narellel6
Australia
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I like all the clothing i have brought very comfortable to wear and easy to wash and i like all the different colours of items to buy.

Date of experience: May 19, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Narelle,

We are so fortunate to have members like you who continuously admire our items. Thank you for choosing Fabletics! Have a great day!

Best,
Mary

Thumbnail of user mom270
Colorado
1 review
0 helpful votes
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December 16th, 2022

Fabletics is a ripoff -- i've been paying to be a member and when I wanted to use my credits, I had to pay an additional sales tax - i could buy this clothing on amazon - such a WASTE!

Service
Value
Shipping
Returns
Quality

Date of experience: December 16, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Mo,

Thank you for taking the time to leave a review and your feedback about the sales tax is important to us. We strive to provide excellent member service, so our Member Services Team will be contacting you right away.

Best,
Chad

Thumbnail of user karlaw118
California
1 review
0 helpful votes
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April 21st, 2022
Verified purchase

There was an item I was trying to purchase oh, it showed available but it was the last item now was unable to purchase it!

Date of experience: April 21, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Karla,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user evag228
New York
1 review
0 helpful votes
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January 1st, 2023
Verified purchase

The quality of the merchandise I have bought is very good the customer service is just as good I have never been unsatisfied

Date of experience: January 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Eva,

It’s great to read your feedback about the items we have online. It makes us happy to know that you are satisfied with the products that we provide to our members. Hope you have a nice day!

Best,
Lia

Thumbnail of user nicolec2192
Canada
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The quality of the clothing, the materials used, the fit is remarkable
I recommend to all my friends

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Nicole,

Thank you for the great feedback! We're so glad that everything worked out for you. At Fabletics, we always do our best to provide the best service and unique style at an affordable price! Have a great day!

Best,
Mary

Thumbnail of user alejandrov113
California
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The price to high for the quality of the product, you can found better quality for this price in other places

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Alejandro,

We always aim to deliver products of good quality at a reasonable price. We are gutted when we miss the mark! For further assistance, our Member Services Team will get in touch with you right away.  

Best,
Renz

Thumbnail of user anjup10
Oregon
1 review
0 helpful votes
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November 1st, 2022
Verified purchase

The quality of the jackets purchased were horrible. The zipper was off in the first wash. Parts of the tie also came off

Date of experience: November 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Anju,

Thank you for sharing your experience with the product you ordered from us. Your feedback will help us what we can do better.  Our Member Services Team will get in touch with you right away.  

Best,
Allison

Thumbnail of user lisad2241
Texas
2 reviews
0 helpful votes
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January 18th, 2022
Verified purchase

There's supposedly a place where you can go and skip the month but even though you skip the month they charge you for the month.

Date of experience: January 18, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Lisa,

Thank you for your review. We are sad to hear that you are not happy with our skipping the onth. We have a reputation for keeping our members happy and we want to make sure it is kept upheld. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via email right now.

Best,
Clark

Thumbnail of user robertc5890
New Jersey
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Love the shorts, love the socks…. The sizing on the shirts is pathetic. The shirts are way to tight, and short. Not every man is Kevin Hart!

Date of experience: August 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Robert,

Thanks for sending your review! Your feedback about our product sizing is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you further.

Best,
Zeth

Thumbnail of user aimeek17
Pennsylvania
1 review
0 helpful votes
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April 16th, 2019
Verified purchase

I like the pants I chose. They fit well and can be dressed up. They can be worn to work or on the weekends. They fit well and are comfortable.

Date of experience: April 13, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Aimee,

We are happy to be a part of your motivation to stay fit and healthy. Have a fabulous day!

XO,
Ivy

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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