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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user suzannev159
Florida
1 review
0 helpful votes
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July 4th, 2022
Verified purchase

Both of my items fit well and it's exactly as expected. The quality is definitely acceptable at a phenomenal price.

Date of experience: July 4, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Suzanne,

Thank you for your amazing feedback! We're glad that you love the style and the quality of the items that you ordered. It was really a pleasure doing business with you. We hope you will always have a great experience with us in the future. Have a wonderful day!

Best,
Kim

Thumbnail of user adamd910
California
1 review
0 helpful votes
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January 3rd, 2023
Verified purchase

Ordered through the app, delivery was fast, and items arrived without any mistakes. Clothes also fit perfectly.

Date of experience: January 3, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Adam,

We are delighted to hear that you had a great shopping experience with us! We always make sure to give you the seamless shopping experience possible. Have a great day!

Best,
Renz

Thumbnail of user amberr621
California
1 review
0 helpful votes
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February 2nd, 2023
Verified purchase

Prices are pretty high, but great thing is sale with vip brings it down to more reasonable-great price!

Date of experience: February 2, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello David,

Thank you for leaving a review. We always strive to provide the highest quality at the most reasonable price. Have a great day! 

Best,
Renz

Thumbnail of user alip97
Missouri
1 review
0 helpful votes
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February 1st, 2023
Verified purchase

Everything I have ever gotten I've loved! Fits like a glove and the quality doesn't change with washes

Date of experience: February 1, 2023

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Ali,

Thank you for taking the time to share your awesome review! We’re glad you’re enjoying your purchase! We always strive to provide our valued members with the best fit and quality. Come back and check us out soon. Have a great day!

Best regards,
Chad

Thumbnail of user minnien13
Canada
1 review
0 helpful votes
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August 12th, 2022
Verified purchase

Fabletics never fails to disappoint. Cute, comfy, and often with pockets, anything you buy from them will be good quality

Date of experience: August 12, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Minae,

Thanks for the great review! We are delighted that you enjoyed our products! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!  

Best,
Renz

Thumbnail of user tonim116
California
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Always outstanding. Order is received promptly. The one time I had an issue no problem returning it.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Toni,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user lindat44
Colorado
1 review
9 helpful votes
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January 12th, 2015

Worst company ever! Took a recurring fee out of my bank account every month for $49.00. Will shop at Lulu from now on. Done!

Service
Value
Shipping
Returns
Quality

Date of experience: January 12, 2015

Thumbnail of user adrienneb221
Nebraska
1 review
0 helpful votes
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April 4th, 2023
Verified purchase

The team is all very organized, store looks clean. Always have a good shopping experience when I visit

Date of experience: April 4, 2023

Thumbnail of user liab32
Lia B. – Fabletics Rep

Hello Adrienne,

Thank you for the great feedback regarding our Member Services Team. It has been a pleasure doing business with you. We sincerely hope that all of your future transactions with us will be wonderful. Happy shopping!

Best,
Lia

Thumbnail of user yurim13
Texas
1 review
1 helpful vote
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July 27th, 2019
Verified purchase

Everything fits great! Love the materials. Leggings are very comfortable and maintain their shape even after several washes.

Date of experience: July 27, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Yuri,

Wow! Thank you for the great feedback! It feels good that our members appreciate the effort that we put into making sure we provide the best quality products and services!

XO,
Ivy

Thumbnail of user susanc730
Illinois
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Flattering fit, functional, cute, and comfortable... there's literally nothing more that I need in life! :P

Date of experience: July 5, 2019

Thumbnail of user brandid9
Indiana
1 review
1 helpful vote
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July 7th, 2017

I just joined today at one of your stores and the site is down? Please let me know when this will be up?!

Date of experience: July 5, 2017

Thumbnail of user laurat85
Laura T. – Fabletics Rep

Hello Brandi,

We’re sorry to hear about your recent experience with Fabletics! We value your feedback and the chance to resolve any issues that our members may have. A member of our member service team will be contacting you within 48 hours to further assist you.

Best,

Samar

Thumbnail of user tammyw667
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Normally arrived by now when ordered on May 1 but not here yet and tracking indicates still in transit. Seems to be taking awhile this time.

Date of experience: May 23, 2022

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Tammy,

Thank you for writing a review! We are continuously striving to satisfy our members’ needs as much as possible, especially with shipping out orders. We will contact you shortly to assist you further.

Best,
Dean

Thumbnail of user gabriellex6
Texas
1 review
0 helpful votes
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May 1st, 2021
Verified purchase

Shipment never arrived carrier said my unit was vacant. And when I called to reship the items were not longer available. Super disappointed.

Date of experience: May 1, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Gabrielle,

Thank you for writing a review! Your feedback is important to us, and we love to further assist you with the concern you had with your order. Our Member Services Team will email you within 48 hours to further assist you.

Best,
Dean

Thumbnail of user sandil26
Ohio
1 review
0 helpful votes
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October 4th, 2019
Verified purchase

I love all of the products I've ordered from Fabletics. Their clothes are true to size and work great for workouts or casual wear.

Date of experience: October 1, 2019

Thumbnail of user susanp530
California
1 review
0 helpful votes
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July 8th, 2019
Verified purchase

Love every apparel I've purchased from Fabletics. Very comfortable, quality material and fits perfect.

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Susan,

Thanks a lot for the shout out! Fabletics promises to provide high-quality products for you as well as outstanding member service. Thank you and we are always happy to serve you.

XO,
Ivy

Thumbnail of user morgang49
California
1 review
1 helpful vote
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October 4th, 2019
Verified purchase

The sad truth is I can go to Walmart and spend only $12 for better fitting leggings that last me years.

Date of experience: October 1, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Morgan,

We’re sorry your item was not what you expected. This is not how we do business in Fabletics. We have a very dedicated Member Services Team here to help you in any way we can. Someone will contact you via private message within 48 hours.

Best,
Ivy

Thumbnail of user connorh109
Nebraska
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Bought some performance underwear (which are great!), but somehow got auto signed up for $60/month VIP membership. Make sure to read the fine print!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Connor,

Thank you for taking the time to leave a review. Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user danettec23
Norway
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Customer service is atrocious. Interacted with them on two separate occasions and both times I had the same experience.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Danette,

Thank you for taking the time to leave a review. We are sad to hear about your negative experience with our Member Services Team. We always strive to improve our services and feedback like this from members is very much appreciated. Our Member Services team will email you right away.

Best,
Chad

Thumbnail of user jenniferr263
Florida
1 review
0 helpful votes
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March 23rd, 2018
Verified purchase

I've enjoyed all items ordered from Fabletics. I have not been disappointed and the choices are great.

Date of experience: March 21, 2018

Thumbnail of user teresas918
New Jersey
1 review
0 helpful votes
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May 4th, 2021
Verified purchase

It was easy to click on the items that were chosen for me. However, I have not received anything yet.

Date of experience: May 4, 2021

Thumbnail of user colen13
Cole N. – Fabletics Rep

Hello Teresa,

Thank you for writing a review. We always like hearing from our members. We are excited for you to receive your order. We hope you'll like it and looking forward to receiving feedback from you. Have a great day!

Best,
Nelle

Thumbnail of user sk598
GB
1 review
0 helpful votes
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August 21st, 2021

Scam people with vip membership automatically deducting money. Shame on you guys! There is no mentioning of this when joining in. Cant believe it!

Service
Value
Shipping
Returns
Quality

Date of experience: August 21, 2021

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Shahzad,

Thank you for the feedback! We are sorry to hear that you dislike our VIP membership. We are continuously striving to satisfy our member's needs as much as possible so we will be reaching out to you within 24-48 hours for further assistance.

Best,
Jane

Thumbnail of user cindyc1420
Colorado
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

It doesn't clearly state that being a VIP member costs $56/month. I am going to cancel my membership.
The leggings are great!

Date of experience: May 27, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cindy,

We are glad you are enjoying our products! Your feedback about the VIP membership is important, and we would like to address this as quickly as possible. Our Member Services team will email you right away to assist you with your membership concerns.

Best,
Zeth

Thumbnail of user faustc1
Arizona
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Durable, comfortable, look good! So many products to choose from, awesome sales, and being a VIP has great perks!

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hi Faustino,

Thanks for your effort in writing a review! It's wonderful to know that you are happy with your experience with us. Your satisfaction is what we always aim for!

Best,
Tina

Thumbnail of user davidc6295
Florida
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Generally happy. I wish the underwear liner had a pouch design that would provide support and better fit.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Charles,

Thanks for sending your review! We would like to discuss further the availability of our products in the styles/sizes you like. Our Member Services team will be contacting you right away for further assistance.

Best,
Zeth

Thumbnail of user cynthiap1210
Texas
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

Looking fabulous while working out matters! Helps with tummy control and flexibility to move around. Loving my new training wear.

Date of experience: May 26, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Cynthia,

Thanks for the great review! We are delighted that you enjoyed our products and services! We will make sure to continuously create products that suit the needs of our valued members like you! Have a great day!

Best,
Dean

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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