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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

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Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,261
View ratings trends
228
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Reviews (11,780)

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Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user jenniferm6357
California
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Products are good but the website is cluttered, inefficient and slow to load, making it harder to make selections. I sometimes lose patience and end up not ordering. Shipping is also very slow.

Date of experience: October 1, 2024

Thumbnail of user lindal4338
Arizona
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I have been a member of Fabletics for years and tell everyone about how great the quality is and how much I love the styles and selection of fitness and athleisure. I buy lululemon, Vuori and Athletica too, but love my Fabletics as much as all the others, and at a very affordable price!

Date of experience: October 1, 2024

Thumbnail of user anae323
California
1 review
0 helpful votes
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November 25th, 2024
Verified purchase

I'm loving all of my new Fabletics scrub sets! They are so soft and comfortable.

Date of experience: November 15, 2024

Thumbnail of user micaho31
New York
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

I spent $500 dollars on shirts for my team and they run super big and don't fit anyone

Date of experience: November 4, 2024

Thumbnail of user chrisp2782
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I live in a hot climate, in which it rarely gets cold enough to wear cold weather gear. I wish that Fabletics carried shorts and other warm weather clothing for a greater part of the year.

Date of experience: October 1, 2024

Thumbnail of user barbarar3028
Connecticut
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

No matter what, when, or how much I order, it NEVER arrives when it's supposed to...or it gets lost and cannot be reordered! This order was no different!🤦🏽‍

Date of experience: October 4, 2024

Thumbnail of user poshd1
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I now own 2 pairs of scrubs and I wish I had more despite only being allowed to wear Navy in our unit. I just love how snug and fit it is for a 12-hour shift. Great and a must-have for nurses.

Date of experience: October 1, 2024

Thumbnail of user maryw4536
Missouri
1 review
0 helpful votes
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September 25th, 2024
Verified purchase

I have had a change in income and had to cancel my VIP for a time. I had one credit so I ordered, they sent it to the wrong address so it was returned when I called and they only had 2 of the 3 items of the outfit in stock so they said they would give me a credit for the leggings. It turned out they gave me $30.00 credit and all the leggings are $70.00 so I can't purchase anything without renewing my VIP. I feel this is a very shifty sales tactic. Won't be renewing even if I can afford it down the line.

Date of experience: September 15, 2024

Thumbnail of user maryg4173
New York
1 review
0 helpful votes
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September 19th, 2024
Verified purchase

I purchased a scrub set and a personalized lab coat as gift for my daughter.

I double checked spelling on personalization and it arrived with last letter missing. I called many times to try to mail back to correct. Each time was told final sale. All that was needed was additional letter. I was paying shipping. Ridiculous.

Item worthless with wrong name.

Date of experience: September 9, 2024

Thumbnail of user cathleenp47
Pennsylvania
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

I was happy about the discounted clothing and I love the way they fit. I have had a horrible experience trying to cancel my membership as I now have enough athletic wear

Date of experience: October 3, 2024

Thumbnail of user douglasw1128
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I brought back some items to return and there was only 1 manager there. She totally ignored me and did what she wanted and not me. She gave no excuse and the next thing the Mall police came in and asked me to leave. Of coarse I was shocked. The next thing I see is a higher up security guard dressed in a white t shirt. He said get out or I would call the police. I told him i had done nothing wrong. Im really upset with this and Im trying to know who to take to court. I went to the store to get the free outfit ( Green Card). In addition she took my box and processed my clothes as returns. An example is a pair of navy shorts size 42 which is my size. I wanted a different color. Instead she kept them and gave me 6.35 cents. I was assaulted by the security manager on the way out. I went back the next day and the same thing happened to me. This is pitiful for your VIP that has spent thousands of dollars with you. And to be treated like I was with no reason and took my product I brought and gave me pennies for the items. This all happened on 9/21 because I still have the green car for an free item. I find it interesting that she didnt put the date I was there, just the date I purchased. Very un happy VIP member.

Date of experience: October 1, 2024

Thumbnail of user michaeln4432
Texas
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Great quality and better prices than other similar brands! So far the quality seems just as same

Date of experience: November 4, 2024

Thumbnail of user autumne50
New Jersey
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I regularly order scrub bottoms. I love them because I need tall length. I wish they would have sales on them and deliver them quicker. Other than that I am satisfied.

Date of experience: October 4, 2024

Thumbnail of user melkya
Pennsylvania
1 review
0 helpful votes
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September 17th, 2024
Verified purchase

I am being charged now an amount of 59.95 which i don't know why it is cause i never ordered anything else from the website so I need someone to contact me and explain and return my money back please and thank you.

Date of experience: September 7, 2024

Thumbnail of user irenel339
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

XS is rarely available on n XS in any bright colors only blah blue, black, green, brown etc. I feel I've wasted my monthly payments bc there is never anything available in my size.

Date of experience: October 1, 2024

Thumbnail of user beckyw435
Pennsylvania
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I loved fabletics but considering my membership at this time. The quality of the clothing seems to have gone downhill and the focus of political agendas has seem to be pushed more into focus.

Date of experience: October 1, 2024

Thumbnail of user tracief57
Oklahoma
1 review
0 helpful votes
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October 17th, 2024
Verified purchase

I love Fabletics! The items are consistently sized and fit well, with no surprises. Great quality material that lasts. Always comfy fabrics, from the pajamas to the leggings to the scrubs...

Date of experience: October 7, 2024

Thumbnail of user alexs2641
Texas
1 review
0 helpful votes
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October 13th, 2024
Verified purchase

My account was cancelled on behalf of someone using my phone number without my authorization. Now I can't use my credits unless it's in store and I have credits remaining.

Date of experience: October 3, 2024

Thumbnail of user kaileys32
Alabama
1 review
0 helpful votes
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November 14th, 2024
Verified purchase

Somehow charged me 60$ for 2 months? RIDICULOUS! When I tried to cancel tricked me into thinking I was cancelling when in reality I was reinstating

Date of experience: November 4, 2024

Thumbnail of user jaker303
Washington
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

I bought medium shirts, collar, long sleeve, and after only one wash the clothes shrank so much they are unwearable. I had to give them to my 12y old son.

Date of experience: October 1, 2024

Thumbnail of user mayat86
New York
1 review
0 helpful votes
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October 14th, 2024
Verified purchase

I love the order I got from Fabletics. They consistently have the perfect material for sweating in the gym and I will continue to order from them in the future.

Date of experience: October 4, 2024

Thumbnail of user reneer708
Virginia
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Customer service is horrible waiting hours for someone to help you only to be disconnected. Still waiting for scrubs to come back in stock so I can use my credit and be done.

Date of experience: October 1, 2024

Thumbnail of user brittnyh10
Texas
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

The first item I ever purchased from fabletics a few years ago exceeded my expectation.Since then I joined the membership and have spent thousands of dollars on items that I hoped would have the same fit and quality, but none of it does. Fabletics changes their product too much, I can buy 4 different patterned leggings from the same line and the products don't always have the same stretch, compression and fit based on the material of the fabric and size. I constantly have to size up or down, buy a different color or pattern to find the right fit… and sometimes I never do and just end up returning it all. That is extremely frustrating! I would like to find my right size and fit and be able to order online and know that when it arrives it will consistently have the same fit. Also, yes I have gone in and been fitted by the store workers several times and that still has not helped, so at this point I'm moving over to another fitness clothing line. Also can you bring the optional 9 in biker shorts back everyone doesn't like to wear short biker shorts… they have gotten shorter and shorter every year.
6 in… 5 in… 2in…again inconsistent

Service
Value
Shipping
Returns
Quality

Date of experience: October 1, 2024

Thumbnail of user richo145
Florida
1 review
0 helpful votes
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November 15th, 2024
Verified purchase

Ordered a few pairs of shorts, and very happy with them so far,highly recommend 7 inch with inseam

Date of experience: November 5, 2024

Thumbnail of user rakuk
Missouri
1 review
0 helpful votes
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October 11th, 2024
Verified purchase

Good quality and stylish clothes but super weak website. Website is slow, does not work. Unable to search properly or sort or filter categories. Very slow and horrible experience.

Date of experience: October 1, 2024

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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