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    Fabletics

2021 CUSTOMER CHOICE AWARD

Fabletics

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Overview

Fabletics has a rating of 3.1 stars from 11,780 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Fabletics most frequently mention great quality, vip member, and long time. Fabletics ranks 2nd among Sportswear sites.

  • Service
    822
  • Value
    832
  • Shipping
    809
  • Returns
    576
  • Quality
    793

Proactively asks for customer feedback

This company does not typically respond to reviews

Positive reviews (last 12 months): 52.9%
Positive
1,733
Neutral
280
Negative
1,260
View ratings trends
228
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How would you rate Fabletics?

Reviews (11,780)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (1824) vip membership (467) credit card (340) vip member (273) kate hudson (211) sports bras (287) workout clothes (151) shopping experience (74) quality products (133)
Thumbnail of user garyb226
Texas
1 review
1 helpful vote
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March 22nd, 2018
Verified purchase

Love the way your product looks on my wife but, more than that I loce the way she feels qhej she is wearing your products.

Date of experience: March 20, 2018

Thumbnail of user danilom40
Ohio
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Everything was excellent and the quality was very good 👌🏻👍

Date of experience: May 10, 2024

Thumbnail of user kylef473
Missouri
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Very happy with the products I purchased. They seem very well made and are very comfortable.

Date of experience: May 9, 2024

Thumbnail of user danielm674
California
2 reviews
2 helpful votes
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May 21st, 2024
Verified purchase

Everything fits perfectly! Quality is great and I love all the colors

Date of experience: May 11, 2024

Thumbnail of user leonardc274
Texas
1 review
0 helpful votes
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September 1st, 2022
Verified purchase

Your marterial is awesome but runs very small in sizes, I'm regularly a 2xl and your 2xl fits like a medium

Date of experience: September 1, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Leonard,

Thank you for writing a review! We value your feedback on the product you received and would like to address your concern. Our Member Services Team will get in touch with you right away.

Best,
Renz

Thumbnail of user kristines512
Washington
1 review
0 helpful votes
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May 16th, 2024
Verified purchase

Never have my size anymore and when I do order my size, it doesn't seem to fit right.

Date of experience: May 6, 2024

Thumbnail of user ms291
Virginia
1 review
11 helpful votes
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April 5th, 2016

This company just wants to rip you off! Don't be fooled by Kate Hudson being their spokeswoman and their cute clothing designs - this company is NOT conducted honestly. I've been part of VIP Membership type websites before (ex. AdoreMe) so the concept isn't new to me, but I NEVER got an email at the beginning of the month showing me my options to shop or decline! So next thing you know I've been automatically charged - and somehow THAT notification email came through (just not the one giving me the option to decline spending money - sketchy right)? I even sent in a help request describing my inability to get the monthly notification email on their website but never heard a peep. So now I'm stuck with an "outfit" or 40 credits or something confusing to shop with on my account to use that I've been charged for - it's not even a direct sum of money to spend (i. E. I've been charged $49.95, I should have $49.95 to spend but instead they use these numerical credits which equals one outfit or 1 piece by itself, don't get me started on how confusing their pricing is). So by now it's a new month and I haven't gotten a notification email for THIS month either and I even try logging into my account to just manually shop or skip there, but there's NOTHING about my monthly timeline on my account! Like, there should clearly be a button when I log in that says "Shop or Skip This Month" (AdoreMe does this really well). So at this point I'm done and I want to just end my "VIP membership", but is there an easy online way to do that? Nope. I have to call in and talk to a lady who is very painfully obviously in a foreign call center reading off a script. I manage to make it clear I want to quit and she says "Okay have another chance I will escalate to manager so you can stay"... NO! I WANT TO JUST END IT! I finally make this clear to her and she hilariously throws in some random script language about "more items to checkout in your profile" or something. Anyways, hopefully I have now been unsubscribed but I will carefully check my credit card statement this month to be sure. The clothes themselves are in cute styles, but overpriced. And the VIP trick is not worth it. This company is so dishonest!

Date of experience: April 5, 2016

Thumbnail of user davep1161
Tennessee
1 review
0 helpful votes
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May 15th, 2024
Verified purchase

The shorts and Tee-Shirts are phenomenal! My go to wear all the time.

Date of experience: May 5, 2024

Thumbnail of user catherinef460
Canada
1 review
0 helpful votes
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May 23rd, 2022
Verified purchase

Ordered 3rd of May, still got charged the monthly fee. Part of my order although has been in Canada since the 10th of May, it still has not arrived

Date of experience: May 23, 2022

Thumbnail of user jenniferm1988
Jennifer M. – Fabletics Rep

Hello Catherine,

Thank you for writing a review! Your feedback about the charge is important to us, and we would like to address your concern. Our Member Services Team will get in touch with you right away. Thanks!  

Best,
Renz

Thumbnail of user rebeccam2977
New York
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Sizes or hot or miss with leggings, shirts, shorts, and shorts.

Date of experience: May 10, 2024

Thumbnail of user giovannap33
Florida
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

Wa not very good, also at the store, the amounts are higher than in the website.

Date of experience: May 8, 2024

Thumbnail of user rosag339
Illinois
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

I love my new fabletics clothes but I will like better prices.thanks

Date of experience: May 7, 2024

Thumbnail of user janetd1594
Georgia
1 review
0 helpful votes
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May 17th, 2024
Verified purchase
• Updated review

Fabletics is great quality sportswear! I am enjoying everything I have gotten.

Date of experience: May 7, 2024

I love Fabletics
April 5th, 2024
Verified purchase
• Previous review

What I think could be improved are the color choices. Sometimes I am looking for a particular style, and you are out of my size. I keep checking back, but never see that they have got my size in. Also, some styles have so few color choices, whereas other styles have a bunch of choices.

* Fabletics attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Date of experience: April 5, 2024

Thumbnail of user angelav1151
Texas
1 review
0 helpful votes
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May 17th, 2024
Verified purchase

The scrub set was ill fitting. I did not like the material.

Date of experience: May 7, 2024

Thumbnail of user carlosa988
California
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

The products were loose fitting and the quality was not great for the price.

Date of experience: May 9, 2024

Thumbnail of user abrahamh79
New Jersey
1 review
0 helpful votes
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May 21st, 2024
Verified purchase

Very comfortable and costs half of the competition.

Date of experience: May 10, 2024

Thumbnail of user bradyc93
Alabama
1 review
0 helpful votes
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May 20th, 2024
Verified purchase

Decently fast delivery and good product favorite workout shorts

Date of experience: May 10, 2024

Thumbnail of user sharonh2969
South Carolina
2 reviews
0 helpful votes
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May 18th, 2024
Verified purchase
• Updated review

Fabletics clothes are stylish, well made, and the sales are great!

Date of experience: May 8, 2024

Love Fabletics!
May 15th, 2024
Verified purchase
• Previous review

Easy ordering process, easy returns,
Good quality items

Date of experience: May 5, 2024

Thumbnail of user whitneyc73
New Jersey
2 reviews
0 helpful votes
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July 8th, 2019
Verified purchase

The pants and tank fit wonderfully. I'm not to keen on the sports bras (36DDD/3 8D) . But the pants are good to go!

Date of experience: July 5, 2019

Thumbnail of user ivyt14
Ivy T. – Fabletics Rep

Hello Whitney,

Thank you for sharing your feedback! We always like to know what our members are thinking so we know where to improve. If you ever need anything, let us know! We’re available 24/7 by phone and Live Chat from 6am - 6pm (PST) 7 days a week.

XO,
Ivy

Thumbnail of user crisst5
Florida
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Great member exclusive benefits and easy returns and exchanges

Date of experience: May 9, 2024

Thumbnail of user danw1717
Nevada
1 review
0 helpful votes
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May 14th, 2024
Verified purchase

Pants were not as described, shirt fit sloppy
Just not what I thought

Date of experience: May 4, 2024

Thumbnail of user cindeec10
Texas
1 review
0 helpful votes
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May 18th, 2024
Verified purchase

I felt like I was smothered in butter wrapped in a comfy blanket! My body felt loved 💖

Date of experience: May 8, 2024

Thumbnail of user carmelitad20
Florida
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Bought the leggings for my daughter. She was very excited to get them. Fit great!

Date of experience: May 9, 2024

Thumbnail of user tamaram595
Virginia
2 reviews
0 helpful votes
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May 19th, 2024
Verified purchase

I feel that the turn around time for orders is very slow

Date of experience: May 9, 2024

Thumbnail of user jerriannb1
Washington
1 review
0 helpful votes
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May 19th, 2024
Verified purchase

Trouble finding size to fit my shape in a legging. They all roll down.

Date of experience: May 9, 2024

Sitejabber for Business

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From the business

Co-founded by Kate Hudson, Fabletics offers high-quality fashion-forward activewear for women at great prices.

Business History

Fabletics offers high-quality, fashion-forward activewear for women. From premium training gear to performance-inspired swimsuits and lifestyle dresses, our designs embody the core principles of fit, function, and style – all at great prices. This is where the inspiration starts. Beyond the clothing, we foster a community of people who embrace our mantra – “Live Your Passion” – every day.

Company Representative

Thumbnail of user whitneys187
Whitney S.
Typically does not respond to reviews

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